Explore Five Points Spa Hotels & Wellness Resorts

"Carpet had wet spots, sheets had stains, waited two hrs for room service, had to call back bc they forgotten. Took multiple calls for them to answer in a time frame of 45 mins. Valet or any staff didn’t offer a bells man to help with bags. Reg was 35 mins to check in. Over charge for everything. "

"Flexible staff and good amenities. Be sure to make special requests in person and not over chat. "

"Hotel was gorgeous. The staff was so pleasant and nice, we got in after 2 in the morning and they were still bubbly and giving us recommendations for different spots to try out as first timers. "

"Staff was super friendly and very helpful. Also rooms were very clean. I would definitely stay there again "

"I did a late check in. The room was clean. Staff was very kind and respectful. I’ll be revisiting soon!!"