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 Minneapolis - St. Paul •1 Room
 Minneapolis - St. Paul • 1 Room
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InterContinental Saint Paul Riverfront, an IHG Hotel

4-star property
11 Kellogg Blvd E, St. Paul, MN 1-855-201-7819
4.0 out of 5
Very good!
See all 23 travelocity Reviews

"We definitely enjoy staying here. It's our second time and it's still very nice, but food is super expensive here. " More

By a verified traveler on Sun 04 Feb 2024

Points Of Interest

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Hotel Description

Hotel near Xcel Energy Center in St. Paul

Downtown St. Paul stay

Within a 15-minute walk of this Downtown St. Paul hotel, you'll find Mississippi River and Xcel Energy Center. Ordway Center for the Performing Arts and Science Museum of Minnesota are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and a computer station are also on offer.

Classic Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$110* Per night/room May 2 - May 3

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed, River View (Private Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed, City View (Private Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Saint Paul Riverfront, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Saint Paul Riverfront, an IHG Hotel

Everyone (14) Couples (5) Family (1)
5 out of 5
We definitely enjoy staying here. It's our second time and it's still very nice, but food is super expensive here.

Posted by on Feb 4, 2024

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Comment from Hotel Management

Feb 6, 2024 by Julia M

Thank you for taking the time to review our hotel the Intercontinental St. Paul. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests. Again, thank you for your feedback, time and patronage. We hope you will join us again!

5 out of 5

Posted by on Nov 1, 2023

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Comment from Hotel Management

Nov 22, 2023 by Kim B

Thank you for sharing your feedback. We are thrilled you had a great experience here. We hope we can host your stay again in the future.

4 out of 5
Loved overlooking the Mississippi River! Beautiful view. Did not like that originally when I booked the hotel I booked the hotel as it said there was parking, when we got there no parking available. Had concierge parking only. Did not like that we had no control over the heat, they ended up finally bringing us a fan, & then shut off the heat.

Posted by on Oct 29, 2023

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Comment from Hotel Management

Nov 1, 2023 by Kim B

I appreciate your input. Parking is offered at our hotel, but it is only valet service. Sorry if this was unclear. I will make sure your issues will be passed along to our management team. We appreciate you staying with us, and we hope to see you again soon.

5 out of 5

Posted by on Oct 29, 2023

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Comment from Hotel Management

Nov 1, 2023 by Kim B

Thank you so much for giving our hotel a 5/5 star rating. We are joyful that you had an overall great stay here. Thank you for being our guest and hope to welcome you back in the future.

4 out of 5
Valet parking was a bit stressful cars were pulling up everywhere. There was a wedding and it seemed like those guest got priority over those waiting in the line. Too few elevators after a big event. Though staff were kind and got some on the service elevators which they had staff acting as guides which was very nice

Posted by on Oct 29, 2023

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Comment from Hotel Management

Nov 1, 2023 by Kim B

Thank you for taking the time to leave your feedback. We always appreciate hearing from our guests so that we can keep improving on what we do here. We want our guests to have a positive experience of our brands and I am sorry to hear about the conditions that prevented you from having a pleasant stay. We certainly hope you give us another chance in the future.

5 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 28, 2023 by Julia M.

Thank you for taking the time to write a review of your recent stay. We are pleased you enjoyed your overall visit with us; we look forward to welcoming you back in the future.

1 out of 5
A/C was broken in my room and would not go under 75 degrees. I made numerous calls with zero follow up to take care of it

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 31, 2023 by Julia M.

We sincerely appreciate you taking the time to share this review. I would like to apologize that the experience you had did not meet the high standards we have set for ourselves at the Intracontinental. I will be sure to address these issues with our team and hope that you will allow us the opportunity to serve you again.

2 out of 5
I had a really unfortunate experience having stayed at the intercontinental a few other times. There was foreign hair on our shower wall upon our arrival, the shower was also severely clogged, the safe was already locked and unaccessible, the trash can had trash (food and kcups). It was really disappointing having paid a significant amount for the reservation and management seemed unapologetic.

Posted by on May 8, 2023

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Comment from Hotel Management

May 8, 2023 by Julia M

We sincerely appreciate you taking the time to share this review. I would like to apologize that the experience you had did not meet the high standards we have set for ourselves at the Intercontinental. I will be sure to address these issues with our team and hope that you will allow us the opportunity to serve you again.

2 out of 5
Property was amazing! However, we were not told who was of time that they you are required to use valet and they charge $35. Upon checking in at 3:08 they said our room wasn’t ready, even though check in was at 3:00. And they wouldn’t let me use the restroom (we had just driven a long distance) until I had a room key. Upon leaving we were told we could call or text the valet for our car. We used the same text option and then waited 30 minutes for our car. My husband asked how long it was going to be and the guy replied, “Oh our phone is broken.” So they didn’t even have us in the cue to get our car. We ended up being late to where we were going. Solid disappointment.

Posted by , from isanti on Dec 3, 2022

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Comment from Hotel Management

Dec 12, 2022 by Julia M

Thank you for staying at the ___________. I want to start by apologizing your stay was less than excellent, we strive for excellence and have failed you. We never want our guests to leave feeling this way and want to thank you for your feedback. We take our guests feedback very seriously and use it for training purposes along with fixing what issues need to be fixed. We do hope you will give us another chance next time you are in the area.

1 out of 5

Posted by on Dec 6, 2021

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About the InterContinental Saint Paul Riverfront, an IHG Hotel

Location 11 Kellogg Blvd E, St. Paul, MN 55101

Renovations + Closures

The following facilities or services will be unavailable from June 23 2022 to June 22 2024 (dates subject to change):

  • Parking area

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 18 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 44000 square feet (4088 square meters) and includes a conference center. The business-friendly InterContinental Saint Paul Riverfront, an IHG Hotel also features a fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This St. Paul hotel is smoke free.

  • 1 building
  • 410 guestrooms or units
  • 21 levels
  • 44000 sq ft of conference space
  • 4088 sq m of conference space
  • Built in 1966
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Saint Paul Union Depot (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Saint Paul Riverfront, an IHG Hotel offers 410 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Citizen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lavazza Coffee Shop - Onsite coffee shop. Open select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Paul-Riverfront
  • Crowne Plaza Paul-Riverfront Hotel
  • Crowne Plaza Paul-Riverfront Hotel St.
  • Crowne Plaza St. Paul-Riverfront
  • InterContinental Saint Paul Riverfront Hotel St. Paul
  • InterContinental Saint Paul Riverfront Hotel
  • InterContinental Saint Paul Riverfront St. Paul
  • InterContinental Saint Paul Riverfront

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.