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Comfort Suites Eugene

2.5-star property
3060 E 25th Ave., Eugene, OR 1-855-201-7819
4.1 out of 5
Very good!
See all 12 travelocity Reviews

"From the beginning to the time we left our stay was awesome. The staff was wonderful, no complaints, we enjoyed every minute. Thank you for making our ... " More

By a verified traveler on Wed 08 Sep 2021

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Hotel Description

Hotel near University of Oregon in Eugene

Near the airport

You'll find University of Oregon and Matthew Knight Arena within 3 miles (5 km) of this hotel. Hayward Field and Autzen Stadium are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, comfy beds

The 67 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, microwaves, and flat-screen TVs with cable channels.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126* Per night/room May 29 - May 30

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Eugene ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Eugene

Everyone (4) Couples (3) Family (8)
5 out of 5
From the beginning to the time we left our stay was awesome. The staff was wonderful, no complaints, we enjoyed every minute. Thank you for making our stay worth it.

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 10, 2021 by Comfort Suites GM

Thank you for taking the time to review our hotel and give such a wonderful rating! We hope you will keep us in mind the next time you are in the area!

1 out of 5
Hotel charge my account extra money without my authorization. The staff is very rude. I called to talk about charges and not only the manager but the front desk person Marcus was very rude!

Posted by on Apr 7, 2020

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Comment from Hotel Management

Apr 7, 2020 by General Manager

Sir, as I explained, when you book a room for one person and show up with four people there will always be an additional charge. This is true at any hotel and through any booking site. We did explain that the reservation was made and the rate was based on one person in the room. We charged correctly for persons three and four ($10.00 each) and for the pull out bed that is stated on the website and on the registration card. I apologize if you are unhappy with our policies and I do hope you understand. Safe Travels.

4 out of 5
The only complaint we had was not being instructed on the how to run the jets in the tub. Other than that it was a Perfect room and we had the best stay!

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 4, 2020 by Cheryl Swan, General Manager

I apologize about your issues with the jacuzzi jets. I was pleased to see that you enjoyed the rest of the room.

4 out of 5

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 26, 2020 by Cheryl Swan, General Manager

Thank you for your review. We hope to get another chance to earn that fifth star. We are always striving to deliver a 5-star experience.

5 out of 5
Clean staff was very friendly, gave great directions to shopping centers around them

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 10, 2019 by Cheryl Swan, General Manager

Thank you very much for your kind words. I am very happy the staff was so helpful. We hope to see you again soon.

4 out of 5
The location, very quiet, easy to find, the size of the room was nice for a larger group!

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Cheryl Swan, General Manager

I was happy to see that you and your group had a nice stay. We hope to see you again.

5 out of 5
Friendly staff, nice selection of breakfast, always coffee, tea& lemon water available. Only downside was the jets in the jacuzzi didn’t work. All in all it was a great place to stay & I would highly recommend it.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 25, 2019 by Cheryl Swan, General Manager

Thank you for your wonderful comments. I was very happy to see you enjoyed your stay. We hope to see you again soon.

4 out of 5
The bathroom sink drained slowly. Other that that, very nice!

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 18, 2019 by Cheryl Swan, General Manager

I was very disappointed to see that you had an issue with the sink and I have sent maintenance to look at it. I appreciate you letting us know. I hope you will come see us again.

2 out of 5
I found the area to be a bit dangerous. There were guests that Made me uncomfortable.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Mar 3, 2019 by Meghan

We are sorry to hear you felt unsafe at our hotel. We work hard to make sure all guests are not only happy but safe as well. If you ever feel you have an issue, please bring it to our staffs attention. Thank you so much for leaving us feedback.

5 out of 5

Super comfy bed!

Pros: Very friendly and helpful staff. Terrific amenities - we used the pool and had it all to ourselves. And, again, super comfortable bed!
Cons: Liked everything about it.
Location: Right off the I-5, easy access to Eugene as well as roads out to the coast.
We had a great room with a very comfortable bed. The staff was friendly and helpful. Breakfast was terrific. Great place to stay!

Posted by , from Running Springs, CA on Oct 23, 2016

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About the Comfort Suites Eugene

Location 3060 E 25th Ave., Eugene, OR 97403

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 425 square feet (39 square meters) and includes a conference center. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Eugene. Free self parking is available. This Eugene hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 425 sq ft of conference space
  • 39 sq m of conference space
  • Built in 2008
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Eugene Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Eugene offers 67 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 1.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Eugene
  • Comfort Suites Hotel Eugene
  • Eugene Comfort Suites
  • Comfort Suites Eugene Hotel Eugene
  • Comfort Suites Eugene Hotel
  • Eugene Comfort Suites
  • Comfort Suites University
  • Comfort Suites Eugene Hotel
  • Comfort Suites Eugene Eugene
  • Comfort Suites Eugene Hotel Eugene

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.