"The property itself is fine and is very close to UO which is why I was here. However I asked to change my 1 bed to a 2 bed room and was told I already ... " More
In entertainment district
Within a 5-minute walk of this Eugene hotel, you'll find University of Oregon and Matthew Knight Arena. Hayward Field and Museum of Natural History are also within half a mile (1 km).
Free perks
This hotel features a gym and a sauna. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Jan 3, 2023 by Madison
Hello Marcie, I do apologize we were not able to change your room type. Expedia is a separate company from us but they are the ones who have to confirm the changes as the reservation is hosted with them. They set there own rates and there own promotions which are not affiliated with Best Western New Oregon, therefor we unfortunately can not make any changes without Expedia contacting us. I apologize again for that. I hope the next stay with us is much better and we look forward to that! Thank you for your review!
Sep 18, 2022 by Madison
Thank you for your kind review! We look forward to your next stay with us!
May 28, 2022 by The New Oregon Staff
Thank you for your feedback. We appreciate your time and will note and work towards improving our hotel. T
Apr 26, 2022 by The New Oregon Staff
Thank you for leaving us with feedback so that we may work to make improvements. If you stay with us in the future, the steam rooms are located in the restrooms adjacent to the pool area, and we are currently working to give our rooms a full face lift. We are excited to see the improvements and think you will be too.
Apr 8, 2022 by Best Western New Oregon
We appreciate your thorough review as we strive to improve the guest experience. Also we are happy to announce that we are remodeling our property and hope to see you.
Jul 26, 2021 by The Front Desk Staff
We appreciate you taking the time to let us know what went right during your visit as well as potential areas of improvement. We will work to address the problems that you have cited to ensure a better guest experience in the future.
Jul 9, 2021 by The Front Desk Staff
Thank you for leaving us with a review. We appreciate you staying with us and are glad to hear that our location was convenient for you. We hope to see you again at Best Western New Oregon.
Best Western New Oregon offers its guests a sauna and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western New Oregon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Eugene hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western New Oregon offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free full breakfast daily.
Room service is available.
Recreational amenities at the hotel include a sauna and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.