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Best Western New Oregon

3-star property
1655 Franklin Boulevard, Eugene, OR 1-855-201-7819
4.4 out of 5
Excellent!
See all 19 travelocity Reviews

"Check in was not until 4 PM and room was not even ready until 4:30 PM. Room was nonsmoking but still smelled of smoke still. Very small room and furni ... " More

By a verified traveler on Sun 25 Jul 2021

Points Of Interest

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Hotel Description

3-star hotel near University of Oregon

In entertainment district

With a stay at this Eugene hotel, you'll be within a 5-minute walk of University of Oregon and Matthew Knight Arena. Also, Hayward Field is within half a mile (1 km) and Autzen Stadium is within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 129 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$91* Per night/room Feb 1 - Feb 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western New Oregon ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western New Oregon

Everyone (8) Couples (5) Family (7)
3 out of 5
Check in was not until 4 PM and room was not even ready until 4:30 PM. Room was nonsmoking but still smelled of smoke still. Very small room and furniture too large for the small room. Barely 12 inches between dresser/desk/credenza and foot of queen sized bed. Tiny bathroom. Staff was very nice. Good water pressure and water temp in shower. Good Wi-Fi. Great location. Literally right across the street from the campus. In terms of take and go free breakfast, their's is the best thus far. Jimmy Dean microwavable sandwiches, breakfast burritos, pancakes, etc.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by The Front Desk Staff

We appreciate you taking the time to let us know what went right during your visit as well as potential areas of improvement. We will work to address the problems that you have cited to ensure a better guest experience in the future.

5 out of 5
We have stayed here many times for work in the area. Love that there is food within walking distance. Everything about rhis place says we care.

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jul 9, 2021 by The Front Desk Staff

Thank you for leaving us with a review. We appreciate you staying with us and are glad to hear that our location was convenient for you. We hope to see you again at Best Western New Oregon.

4 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 21, 2020 by Front Office Manager

Thank you for staying at BW New Oregon.

4 out of 5
Door key was problematic. Had to have it re-coded a couple times. Overall good experience.

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 3, 2020 by Front Office Manager

Thank you for staying with us.

5 out of 5
Convenient location, great breakfast! Comfortable quiet and good value.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 4, 2019 by Front Office Manager

Thank you for your review! We are happy you enjoyed your stay at BW New Oregon and hope to see you back here soon.

4 out of 5
The bathtubs should have a handrail to help with getting in and out of the tube.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 25, 2019 by Front Office Manager

Thank you for your suggestions as we continue to improve our property. We appreciate your feedback.

5 out of 5
Close to venue and spacious. Enjoyed the staff at check in.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 25, 2019 by Front Office Manager

Thank you for your kind review. I am happy to hear that you benefited from our hotel's close proximity to the Matthew Knight Arena and that you enjoyed the company of our staff during your visit. We look forward to seeing you again at BW New Oregon.

5 out of 5
We visit Oregon once a year and use Best Western New Oregon as our home will here. The rooms are always clean, staff is professional and respectful and the breakfast is amazing!

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Front Office Manager

We appreciate your kind review and look forward to seeing you again at BW New Oregon.

4 out of 5

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 15, 2019 by Front Office Manager

Thank you for your feedback!

5 out of 5
The cleanliness and service. Room was small but roomy.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 16, 2019 by Front Office Manager

Thank you for staying at BW New Oregon. We appreciate your business as well as your review.

About the Best Western New Oregon

Location 1655 Franklin Boulevard, Eugene, OR 97403

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western New Oregon, you'll find an indoor pool, a spa tub, a steam room, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western New Oregon also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Eugene hotel.

  • 129 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Eugene Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western New Oregon offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per day, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 9 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.