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Hampton Inn Eugene

2.5-star property
3780 W 11th Ave, Eugene, OR 1-855-201-7819

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4.2 out of 5
Very good!
See all 18 Travelocity Reviews

"The staff was very friendly and the hotel was very clean and so was our room. Breakfast was very good. Only problem was that they were having proble ... " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

Hotel near Conger Street Clock Museum in Eugene

Close to airport

Your stay at this Western hotel places you within 3 miles (5 km) of Conger Street Clock Museum and Lane County Fair Grounds. Lane County Historical Museum and Territorial Vineyards and Wine Company are also within 3 miles (5 km).

Renovated in 2019

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 61 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include room service, free local calls, and ironing boards.

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$176* Per night/room Aug 9 - Aug 10

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One king study sofabed nonsmok

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn Eugene ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Eugene

Everyone (4) Couples (1) Family (4)
4 out of 5
The staff was very friendly and the hotel was very clean and so was our room. Breakfast was very good. Only problem was that they were having problems with the pool and kids could not swim.

Posted by , from Klamath Falls, Oregon on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by maurice h

Thank you so much for your recent review. We are very sorry for the inconvenience of not having the pool available, we hope you will stay with us again so we can ensure an even better stay!

4 out of 5
Does not have room service as stated in description

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 6, 2019 by Tyler - Front Office Manager

Thank you for taking the time to provide us with your feedback! I will certainly look into what the Travelocity site offers as amenities at our hotel, as we have never had room service. We want accurate information about our hotel on all platforms. We are happy to see you overall had a good stay with us.

5 out of 5
It was clean, neat and quiet and the breakfast was amazing! We usually only stay at Four Seasons or Ritz but am limited in Eugene to those hotels. However, I have to say, this was one of the best hotels I have ever stayed in. It was perfect. Recently upgraded the room was not fancy but very clean. The bathroom had all new cabinetry and countertops. The bed was ok but not bad either. The breakfast was amazing! The assistant Lorena made sure we had everything including a small amount of whip cream for my husbands coffee every morning! In the afternoon they bake cookies and have them available as you walk in. The hotel also offers a free brown bag snack to take with you. Inside the bag is water, protein bar, fruit and muffin! Ritz or Four Seasons would never do this! Not in the best part of town but I didn't care. I never felt scared or worried about our car. Great job! I loved your hotel. Thank you for all the work you have put into it! It looks and was GREAT!

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jul 1, 2019 by Tyler O. - Front Office Manager

Thank you for taking the time to provide us with your feedback! We are so glad to hear you had such a good time with us and the little extra efforts made such an impact on you. We appreciate all the kind words and are more happy that you had such a great stay.

4 out of 5
The staff is great, but the bed was to girm and both of my shoulders hurt .

Posted by on May 21, 2019

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Comment from Hotel Management

Jun 18, 2019 by Tyler O. - Front Office Manager

Happy to hear you had such great interactions with the staff. We definitely do our best to maintain that all our mattresses get serviced and/or replaced. We appreciate the feedback to help us look further into it.

4 out of 5
It was a very pleasant property. It sits back off the main road (11th St.) and is very quiet. The room was updated and very roomy, with a very roomy & clean bathroom with lots of counter space. The breakfast (included) was very nice, with plenty of variety and something for everybody. I will definitely stay here again.

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 5, 2019 by Tyler - Front Office Manager

We are so glad to hear you had a great stay! Thank you for your feedback and we look forward to seeing you next time.

5 out of 5
All hotel staff were extremely friendly and polite. Complimentary breakfast was very good. I interacted with the hotel manager, Stefan, several times and he was very accommodating and helpful. My stay was extevery pleasant. I would highly recommend this Hampton Inn.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 22, 2019 by Stefan Dobrijevic

Thank you so much for your feedback. I am very happy that you enjoyed our breakfast, and stay at our hotel. I was glad that I could be of help during your stay. Thank you for high recommendations, and I hope to see you back soon. Have a great day!!

5 out of 5
It is nice place stayed for business trip. The hotel close to homedepot and lowes, also many places for food.

Posted by , from Sacramento on Sep 10, 2018

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Comment from Hotel Management

Nov 4, 2018 by Amber Quatier

Thanks for staying with us. We appreciate your feedback

5 out of 5

Everything I wanted: clean, quiet, and comfortable

Pros: Clean, quite, comfortable.
Cons: Took awhile to figure out the TV remote.
Closest lodging near one of my sister's house so this worked out wonderfully. Unfortunately, I went to book another room in MAY (it's now March) and they were already booked up. Bummer.

Posted by on Mar 7, 2017

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1 out of 5

Worst ever

Pros: Nothing
Cons: Apparently is was my fault for styling there
They lost my reservation, we ended up sleeping 4 in a one bed room with me on the floored. Asked for my credit card number before I check in for "incidentals" they charged me $173 for the whole experience

Posted by , from Oregon on Oct 10, 2016

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5 out of 5

the best hotel in eugene

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great service and breakfast
Cons: perfect
I had a wonderful stay. This is the best hotel in Eugene, and the nicest out of all the Hampton Inns that i have visited. They have redone the whole hotel. The lobby is a place of beauty rest and relaxation. The furniyure and design and straight from a magazine or a hip modern cool hotel. You would never expect this cool vibe from a Hampton Inn In Eugene Oregon. They have lounge seating lots of comfort sofas 6 diffirent types of seating from overstuffed chairs, to simple seating to seating in front of checkin desk. The front desk, is at the top of the game, friendly, gererous, and at the top of thier game. The breakfast is heaty with lots of choices. they hvae fresh apples, and bannas, 2 types of cereal, oatmeal with crasins, almonds and brown sugar. waffles with fruit bosenberry, and mapple syrup. omelettes with fresh hot bacon, several types of yogurt hard boiled eggs a variety of fresh fruit, so much to list oh i forgot bagel , english muffins coffee cake, and danish. The rooms, the furniture is so updated and cool with super high modern, yet classic headboards. New matresses, and new furniture throughout. I love this place. They are so caring, pretty much anything you ned they deliver

Posted by , from Los Angeles, CA, USA on Sep 19, 2012

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About the Hampton Inn Eugene

Location 3780 W 11th Ave, Eugene, OR 97402

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hampton Inn Eugene offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn Eugene also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Hampton Inn Eugene was completed in September 2019. This Eugene hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • Built in 2002
  • To-go breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mahlon Sweet Field Airport (EUG) (13.3 km / 8.3 mi)
  • Train station: Eugene Station (5.4 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Eugene offers 61 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 6
  • Debit cards

Hotel Names

  • Eugene Hampton Inn
  • Hampton Inn Eugene
  • Hampton Inn Hotel Eugene
  • Hampton Inn Eugene Hotel Eugene
  • Hampton Inn Eugene Hotel
  • Hampton Inn Eugene Hotel
  • Hampton Inn Eugene Eugene
  • Hampton Inn Eugene Hotel Eugene

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.