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The County Hotel

5.0 star property
5-star luxury hotel near Marine Parade

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Photo gallery for The County Hotel

Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds
Interior
Dinner served, international cuisine
Library

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Laundry
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
12 Browning Street, Napier, 4001
  • Place, Marine Parade
    ‪2 min walk‬
  • Place, War Memorial Conference Center
    ‪2 min walk‬
  • Place, National Aquarium of New Zealand
    ‪19 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double or Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Luxury Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room, 1 King Bed

Luxury Double Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Luxury Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | 32-inch flat-screen TV with digital channels, TV, books

Luxury Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Luxury Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Napier

Napier South stay.With a stay at this Napier South hotel, you'll be steps from Art Deco Trust and MTG Hawke's Bay Museum. Marine Parade and War Memorial Conference Center are also within half a mile (1 km).

What's nearby

  • Marine Parade - 2 min walk - 0.1 miles
  • War Memorial Conference Center - 2 min walk - 0.1 miles
  • Ocean Spa - 3 min walk - 0.2 miles
  • Napier Prison - 7 min walk - 0.4 miles
  • National Aquarium of New Zealand - 19 min walk - 1.1 miles

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Rogue Hop - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mexicali Fresh - ‬4 min walk
  • ‪Art Deco Masonic Hotel - ‬2 min walk
  • ‪Market St - ‬3 min walk

About this property

The County Hotel

5-star luxury hotel near Marine Parade
There's a restaurant on site. Public spaces have free WiFi. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The County Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The County Hotel was completed in February 2022.

This Edwardian Napier hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1908
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • No smoking on site
  • Dining venue
The County Hotel offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Napier hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided once per stay.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, uncovered self parking on site (NZD 15 per day)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle tours
  • Books
  • Library
  • Piano
  • Wine tours

Accessibility

  • High-pile carpet in room
  • No elevator
  • Thin carpet in public areas

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Saturday (10:00 AM - 6:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 15.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

County Hotel
County Hotel Napier
County Napier
Hotel County
The County Hotel Hotel
The County Hotel Napier
The County Hotel Hotel Napier

Frequently asked questions

How close is The County Hotel to the airport?

The County Hotel is 5.1 mi (13-min drive) away from the Napier (NPE-Hawke's Bay) airport, the closest popular airport to the property.

How much does it cost to stay at The County Hotel?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at The County Hotel on Oct 30, 2025 start from $86.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The County Hotel have an airport shuttle?

Airport shuttle services are not available at The County Hotel.

How close is The County Hotel to the beach?

This hotel is a short 4-minute walk from Napier Beach and 2.7 mi (6-min drive) from Westshore Beach. Don't forget your sunscreen!

Does The County Hotel offer free breakfast?

The County Hotel does not offer free breakfast.

Is there a casino at The County Hotel?

No, there is no casino at this hotel.

What time is check-in at The County Hotel?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in.

Is there free parking at The County Hotel?

Free parking is not available at this hotel. Self parking is available for NZD 15.00 per day.

Does The County Hotel have a pool?

The County Hotel does not have a pool.

Does The County Hotel have a restaurant?

The County Hotel is home to Churchills Restaurant Bar, which features international cuisine and light fare.

Does The County Hotel have a spa?

There are no spa services available at this hotel.

How close is The County Hotel to downtown Napier?

The County Hotel is 0.3 mi away from Napier.

The County Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 506 out of 699 reviews
Rating 8 - Good. 149 out of 699 reviews
Rating 6 - Okay. 33 out of 699 reviews
Rating 4 - Poor. 7 out of 699 reviews
Rating 2 - Terrible. 4 out of 699 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great original building, so close to town. Fantastic service.
Stayed 2 nights in Jul 2025

8/10 Good

Tim, Auckland

Traveled with partner
Liked: Cleanliness, property conditions & facilities
One of our top 5 favourite New Zealand properties. Feels like home when we return to stay. The management and staff are always friendly and efficient - the most important part of any hotel are those people. A little disappointing that they don’t serve breakfast any more - but we understand the reasons and there are lots of eateries 2-3 minutes walk away. One of the highlights was eating in that lovely breakfast room. My only real criticism is the lack of access to sport on the in room tv. We stayed on a big sports weekend so had to find a bar where we could watch it. Plan B had been to watch it on our iPad - but the internet speed was very slow and just wouldn’t handle it. A 4G hot spot on our phone was way faster. Maybe fibre hasn’t come to the Hawkes Bay yet? However, eating out and watching 2 big games with the locals was fun. But the hotel sadly missed out on our dining dollars.
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel qith old fashion decor thatvwas well appointed.
Stayed 1 night in May 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hillary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at the County 8 - 9 times since 2009. Lovely art deco style hotel. Outstanding meals (try the lamb rump). Staff are just great. Angela is just the most welcoming and friendly hotel owner you will ever meet. Hotel is in the heart of the Napier CBD and across the road from the Marine Parade. Great secure parking across the street. Unbeatable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent preservation of historic bank turned into hotel. Kept the charming Victorian elements in this Art Deco city. Excellent restaurant (Curchill) with very good wine list.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Darrel

Stayed 1 night in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centrally located hotel, with lovely elegant rooms that are warm and welcoming. Unfortunately, the hotel cafe was closed for renovations whilst I was trying. But there are plenty of alternatives within a block or two walking distance.
Stayed 2 nights in Aug 2023

8/10 Good

John

Stayed 2 nights in Feb 2023

10/10 Excellent

Euan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and the cleaning staff were all super friendly and helpful. Excellent location smack bang in the main part of Napier. Parking just across the road. Tciked lots of boxes.
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

James J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great older hotel - a bit tired in some regards, but a friendly, professional staff clearly makes it work.

10/10 Excellent

Delwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old world charm of this hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old hotel

Beautiful hotel in centre of Napier, stayed twice before always wonderful..especially having a balcony to just relax on and the library with complimentary port.
Stayed 3 nights in Aug 2022

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it was an old heritage building with original decor. It was in a perfect location with plenty of options for walking around the city. The staff were outstanding. The food in the restaurant was outstanding.
Stayed 3 nights in Mar 2022

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, room comfort

Happy couple

Great location freindly staff good old fashion service very convienant location we will be going back
Stayed 1 night in Apr 2022

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is 113 years old and very well maintained. Excellent service and a joy to visit. My wife suggested it may be about time the bed mattress was renewed.
Stayed 2 nights in Jan 2022