Book a hotel near Empire Shopping Gallery, Kuala Lumpur

"The hotel is very close to the Sunway Lagoon waterpark which is the main reason we selected this hotel. It is also very right next to the Sunway Pyramid mall so very close to shopping and dining. There was some confusion with room booking and I had to upgrade ours to the family room to ensure we get 2 double bed. I suggest to ensure webpage does not allow the wrong selection since it is not a good feeling to have to pay more once you get there. The family room is quite nice. They provided robes and slippers for kids as well and they also have bath soap for kids. My one complain is they do not refresh the water bottles they provided which doesn’t make sense to me. I get that I might not get more bottles per day but since I am staying multiple nights, they should refresh daily. "

"Old hotel and shows it's age"

"I love staying here! The staff are always so helpful and hospitable, and the service is excellent."

"Brilliant and will definitely stay here again. Excellent staff, comfortable rooms, loads of choice for food and the nearby mall very convenient "

"Nice"

"My stay at the FOX Hotel Glenmarie was marred by several concerning incidents. The most alarming occurred shortly after check-in when another couple was mistakenly assigned to my occupied room. This created an awkward and uncomfortable situation for all parties involved. While this may have been due to a lag in their reservation system, such a basic security and privacy breach is unacceptable for any hotel. The problems continued when my key card suddenly stopped working after reporting the room mix-up, requiring me to make an unnecessary trip back to reception for reprogramming. Adding to the disappointment, my rest was frequently disturbed by the constant noise of elevator chimes and slamming doors during the early morning hours. These issues reflect poorly on the hotel's operational standards and significantly impacted the quality of my stay."