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Sunway Pyramid Hotel

4.0 star property
4-star hotel near Sunway Pyramid Mall, connected to a shopping center

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Photo gallery for Sunway Pyramid Hotel

Exterior
Water park
Standard Studio | In-room safe, desk, soundproofing, iron/ironing board
Reception
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Sunway Pyramid Mall
    ‪7 min walk‬
  • Sunway Lagoon Theme Park
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Park View

Deluxe Room, 1 Bedroom, Park View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom, 2 Bathrooms

Family Suite, 1 Bedroom, 2 Bathrooms | In-room safe, desk, soundproofing, iron/ironing board

Family Suite, 1 Bedroom, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Studio

Standard Studio | In-room safe, desk, soundproofing, iron/ironing board

Standard Studio

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Club Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Petaling Jaya

Bandar Sunway stay.You'll be steps from Sunway Pyramid Convention Centre and within a 10-minute walk of Sunway Pyramid Mall with a stay at this Bandar Sunway hotel. Also, Sunway Mentari Business Park is within half a mile (1 km) and Sunway Medical Centre is within 2 miles (3 km).

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 miles
  • Sunway Mentari Business Park - 3 min walk - 0.2 miles
  • Sunway Pyramid Mall - 7 min walk - 0.4 miles
  • Sunway Lagoon Theme Park - 9 min walk - 0.5 miles
  • Sunway University - 14 min walk - 0.8 miles

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Hong Kong Kim Gary Restaurant - ‬1 min walk
  • ‪海底捞火鍋 - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪The Resort Cafe - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk

About this property

Sunway Pyramid Hotel

4-star hotel near Sunway Pyramid Mall, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Sunway Pyramid Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star Petaling Jaya hotel is smoke free.

  • 564 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sunway Pyramid Hotel offers 564 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with premium satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Petaling Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Similar properties

Aerial view

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 485 reviews
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Pyramid Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 148.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

How close is Sunway Pyramid Hotel to the airport?

Sunway Pyramid Hotel is 8 mi (21-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

Does Sunway Pyramid Hotel have an airport shuttle?

Sunway Pyramid Hotel offers an airport shuttle from 7:00 AM to 11:30 PM, on request, for a charge of MYR 170. per vehicle, roundtrip.

Does Sunway Pyramid Hotel offer free breakfast?

Free breakfast isn’t provided at Sunway Pyramid Hotel, but buffet breakfast is offered for a fee of MYR 130.00 for adults and MYR 65.00 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Sunway Pyramid Hotel?

No, there is no casino at this hotel.

What time is check-in at Sunway Pyramid Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sunway Pyramid Hotel?

Free parking is not available at this hotel. Self parking is available for MYR 15 per night, and valet parking for MYR 45 per day.

Does Sunway Pyramid Hotel have a pool?

Sunway Pyramid Hotel does not have a pool.

Does Sunway Pyramid Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sunway Pyramid Hotel have a spa?

There are no spa services available at this hotel.

How close is Sunway Pyramid Hotel to downtown Petaling Jaya?

Sunway Pyramid Hotel is 4 mi away from Petaling Jaya.

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 800 reviews
Rating 8 - Good. 327 out of 800 reviews
Rating 6 - Okay. 78 out of 800 reviews
Rating 4 - Poor. 35 out of 800 reviews
Rating 2 - Terrible. 18 out of 800 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at this hotel for many times. Malls have been redesigned since our last trip oct 24. Always enjoy staying in Sunway pyramid. Staffs attitude make one fill comfortable. It was good and now is better. Will be back again
Stayed 2 nights in Mar 2025

10/10 Excellent

PUEY KIAT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My to go to hotel whenever I am at KL for business trip. Fuss free , clean , great location with lots of choice for food and a good nights rest. Highly recommended. :)
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. The mall have everything from shopping to food
Stayed 3 nights in Mar 2025

10/10 Excellent

Joo How

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No writing desk in the room only a coffee table.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
assessible to the mall , plenty options for dining.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Nicholas

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I recently stayed at a hotel in Sunway, and here's my take on the experience: The room was decent - clean, equipped with all the basic amenities, and comfortable enough for a good night's sleep. The location was a major highlight; the hotel is right next to Sunway Pyramid mall, making it incredibly convenient for shopping, dining, and entertainment. You could walk to the mall in minutes, which was a significant advantage if you're looking to explore without needing a car. However, the customer service was a letdown. The staff seemed unfriendly and not particularly helpful, which was disappointing. A warm and friendly service can really enhance the stay experience, and this was lacking here. Another downside was the parking fee. There's no complimentary parking; you have to pay for it, which can be quite inconvenient, especially if you're planning to stay for several days. Overall, if you're looking for a place to stay primarily for its location and aren't too bothered by less than stellar customer service, this hotel could work for you. However, the unfriendly staff and the additional cost of parking might be considerations depending on your preferences.
Stayed 2 nights in Feb 2025

10/10 Excellent

Li Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudie, Singapore

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it... I would bring my family here again
Stayed 3 nights in Dec 2024

4/10 Poor

Kamimura

Stayed 1 night in Nov 2024

6/10 Okay

Jolynn Chew Lan

Liked: Cleanliness, amenities
Disliked: Staff & service
We checked in a bit late and we did not get the twin bedroom that we wanted. We were given with twin beds eventually but the room has smoke smell. We requested to change room. Though we gotten another cleaner room but that is one king size bedroom. This is not what we wanted. I hope the hotel could offer more twins bedroom in future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KEVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, convenient

Clean room
Stayed 2 nights in Nov 2024

2/10 Terrible

CLARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Housekeeping - unfriendly and rude.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 6 nights in Nov 2024

10/10 Excellent

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a break
Stayed 3 nights in Oct 2024

10/10 Excellent

loginee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Li Ping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Room is huge
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Stayed 2 nights in Sep 2024

8/10 Good

WING TING

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay there.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy when DJ was playing at nearby waterpark
Stayed 1 night in Aug 2024