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4.2 out of 5

"Super nice stafff, clean room, fun pool and hot tub. Bed super comfortable! " More

By a verified traveler on Sun 26 May 2019

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Hotel Description

Hotel near Animas Mountain Trailhead in Durango

In entertainment district

You'll find Animas Mountain Trailhead and Durango Community Recreation Center within a 15-minute walk of this Durango hotel. Sorrel Sky Gallery and Durango Area Tourism Office are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A fireplace in the lobby is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 65 guestrooms also offer free WiFi and cable TV. Coffee/tea makers, down comforters, and free local calls are also available. Housekeeping is available on request.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$77* Per night/room Dec 5 - Dec 6

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave (Oversized Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Mountain Shadows ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mountain Shadows

Everyone (7) Family (5)
4 out of 5

Posted by on Jun 22, 2020

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3 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Elandra Amato Assistant General Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Elandra Amato Assistant General Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Super nice stafff, clean room, fun pool and hot tub. Bed super comfortable!

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Elandra Amato Assistant General Manager

Thank you for taking the time to review our hotel. We strive for excellence in guest satisfaction and appreciate your personal feedback!

5 out of 5
Super nice rooms for a great price. Granite surround bath tubs, two sinks, fridge, micro, hair dryer. Efficient check in and out. Breakfast with scrambled eggs, bacon, fresh fruit, breads/bagels/muffine/toast, usual drinks, cereals. Hot tub and pool were available! Best hotel on our four day trip!

Posted by on May 6, 2019

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Comment from Hotel Management

May 6, 2019 by Elandra Amato Front Desk Manager

Thank you for taking the time to review our hotel. We strive for excellence in guest satisfaction and appreciate your personal feedback!

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Elandra Amato Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Veru good breakfast and Durango originated coffee. Ateong internet and friendly staff.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 16, 2019 by Elandra Amato Front Desk Manager

Thank you for your personal review! We hope to see you again in the future.

4 out of 5

Durango stay

Pros: See above.
Location: Area is ok, and there are good places to eat nearby.
Nice & clean room, bed was comfortable, staff was very friendly and helpful, breakfast was great.

Posted by , from Gilbert, AZ on Jun 26, 2017

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3 out of 5
Pros: Conveniently located, nicely remodeled
Cons: Noise level
Noisey hotel, nicely remodeled. Walls are thin, traffic noise very noticeable. Hotel staff and breakfast good.

Posted by on Dec 5, 2016

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About the Best Western Mountain Shadows

Location 3255 Main Ave, Durango, CO 81301

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Mountain Shadows offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is served daily. Best Western Mountain Shadows also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. This Durango hotel is smoke free.

  • 65 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Durango Narrow Gauge Railroad Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Mountain Shadows offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Beds feature down comforters. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Best Western Mountain Shadows

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 125.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Mountain Shadows
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows Motel
  • Best Western Mountain Shadows Motel Durango
  • Best Western Durango
  • Best Western Mountain Shadows Hotel Durango
  • Best Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel
  • Best Western Mountain Shadows Durango
  • Best Western Mountain Shadows Hotel Durango

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Hot springs access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.