Explore 0 Luxury Hotels in Diplomat

"Had dirty old underwear in our room"

"Great spot. Plenty of food options in walking distance along with the many bars on-site"

"Subpar room, dirty exterior, loud neighbors. Diner next door was good."

"Staff was very friendly and helpful"

"I had high expectations coming in as I stayed at a Hyatt Place in San Diego in February and was genuinely satisfied. This location was a different story. The room showed clear signs of wear: banged-up walls, a deteriorating cabinet around the fridge, a ripped and stained couch, and a tub that looked dirty. There was no microwave, which was inconvenient. The hot tub I was hoping to use didn't exist, and despite being told the pool was heated, it was freezing. The most unsettling moment came at checkout. I always strip the bed linens for housekeeping, and that's when I found the exoskeleton of an insect. I don't believe it was a bed bug as there were no signs of an infestation, but it was still alarming. To their credit, breakfast was a genuine highlight: scrambled eggs, french toast, turkey bacon, boiled eggs, cereal, yogurt, oatmeal, and fruit, with variety rotating daily. However, the serving area was cramped and crowded, they only had half-and-half for coffee (no creamer), and there was no waffle maker which the kids look forward to. The gym was lacking compared to other locations in the brand as it had missing weights and equipment. There is only one laundry room for the entire hotel and it was out of service during our entire stay, which was a real inconvenience. As of writing this review, they have also not yet released the $100 deposit hold. Mediocre overall, especially for the Hyatt brand."