Desert Hot Springs , CA Pet Friendly Hotels

"Hot tub was too hot. Pool felt perfect. Rooms need to be updated and "

"Pretty angry about this. Was told it was ok to cancel the room by the lady at the front counter and that she would leave notes on the ticket if she wasnt there for a cancel/refund but when hotel.com contacted them, they refused the refund. I would have just stayed the extra night but was lied to and told they would approve the cancelation. "

"Was looking for an elegant hotel for two days after our week of California travel. Was hoping to relax poolside. Traveled with my husband and two teenage sons. The family pool was overcrowded. There were no chairs to be had on day one check in. We went over to a quieter pool in the front. We stayed there three hours, having lunch and drinks while we waited for our room. Our room was late to be ready, but we were relaxed, so our late room was not a problem. However, three hours in, the pool manager told us we had to leave because it was an adult only pool. My sons are 13 and 17. They had been quietly relaxing in their phones. No one told us this the entire afternoon. In fact, many other younger kids had been in the pool throughout the day. The staff supplied us lunch and drinks without a problem. At 4 pm, the pool manager confronted us, and said the boys had to leave since the pool area was getting crowded. However, it was the opposite. People were leaving for dinner. We told him our room wasn’t ready, and we had no where else to on since the other pool was overrun with small kids and children. It was a splash pool. The pool manager threatened us with security. At that point, I just wanted to leave. Our room was late, service took a long time. There was only one server bringing food and drinks out. We waited over an hour for drinks. Yet we hadn’t complained until the manager asked my sons to leave. Another manager offered us free dinner, but we cancelled both reservations."

"It was excellent. Definitely worth the stay. "

"El hotel está muy bien. Tiene instalaciones cuidadas, habitaciones cómodas y un servicio excelente. Sin duda, una muy buena experiencia.”"