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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property
Boutique-style guestrooms with comfy beds

Choose dates to view prices

Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Property grounds
Exterior
View from room
Daily full breakfast for a fee
Couples treatment rooms, body treatments, hot stone massages

Reviews

8.2

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa
  • Hot Tub
    Hot TubHot Tub

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Popular LocationQuassy Amusement Park11 min drive
  • Popular LocationLake Lillinonah17 min drive
  • Popular LocationCandlewood Lake25 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)64 min drive

Similar properties

Exterior
Wyndham Southbury
Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1006)
The price is $169
per night
$195 total
includes taxes & fees
Aug 10 - Aug 11
Wyndham Southbury

About the neighborhood

Southbury

In suburbs.You'll be within 3 miles (5 km) of Southbury Clinic and 6 miles (10 km) of Hollow Park with a stay here. Pilgrim Mall Shopping Center and Lake Quassapaug are also within 6 miles (10 km).

What's nearby

  • Southbury Clinic - 5 min drive
  • Quassy Amusement Park - 11 min drive
  • Lake Lillinonah - 17 min drive
  • Candlewood Lake - 25 min drive
  • Elephant's Trunk Flea Market - 27 min drive

Getting around

  • Bradley Intl. Airport (BDL) - 65 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Oriental Gourmet - ‬3 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Boutique-style guestrooms with comfy beds
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers its guests a full-service spa, a golf course, and an outdoor tennis court. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the boutique Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Free self parking is available.

This Colonial Southbury hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1971
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.

Languages

English, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 1 to 100 for adults and USD 1 to 100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 9 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • Vineyard
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to May 23:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool opens for the season in May.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Frequently asked questions

How close is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection to the airport?

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is 6.8 mi (11-min drive) away from the Oxford, CT (OXC-Waterbury - Oxford) airport, the closest popular airport to the property.

How much does it cost to stay at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection on Aug 5, 2024 start from $165.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection.

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offer free breakfast?

Free breakfast isn’t offered at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection, but full breakfast is offered for a fee of between USD 1 and 100 for adults, USD 1 and 100 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

No, there is no casino at this hotel.

What time is check-in at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection?

This hotel offers free self parking.

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have a pool?

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.One of the pools is closed seasonally each year from January 1 to May 23.

Does Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection have a spa?

This hotel has a spa, which features deep-tissue massages, mani/pedis, and body treatments.

How close is Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection to downtown Southbury?

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection is 1 mi away from Southbury.

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 151 out of 1001 reviews" "
Rating 4 - Poor. 64 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Piedad, Irving

Traveled with partner
Old property, well maintained, except the mattress needs to be replaced. I couldn’t sleep well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tina

Stayed 1 night in Apr 2024

4/10 Poor

Wanyinig

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a wedding. I loved how everything was close. 15 minutes away from shopping plazas. The convenience of this hotel was amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Deion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For this being my first trip, I loved it!
Stayed 3 nights in Apr 2024

8/10 Good

Bassem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Margot

Traveled with partner
The staff and amenities are great! Skip the breakfast though.
Stayed 1 night in Apr 2024

10/10 Excellent

April

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff was top notch.
Stayed 1 night in Apr 2024

8/10 Good

CAITLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Marie-Claude

Traveled with family and small children, Traveled with family
Not kid friendly. 2nd stay within a month and just awful. Will not go back. TV worked here and there, thermostat wasn’t working so the room was very hot, super noisy because of a group, and one of the beds was broken and squeezed so loudly it woke everyone up every time someone moved. Staff seemed unbothered by the issues - did check on the noise complaint however the group settled around 11:1pm just to resume again well after midnight.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Karen, Omaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, rooms very clean and comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria Ysabel

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a regular guest traveling from NJ. I love it, safe and pet friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Bilma

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel advertised hot tub and pool is they were not working other amenities were out of service as well. The management team horrible same as housekeepers, please try another hotel this is one of the most awful experiences I’ve ever had.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our meeting room was perfect for us.
Stayed 3 nights in Mar 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Quiet. Dining area is nice. Breakfast was good be nice if it was included for guests.
Stayed 1 night in Mar 2024

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice pool and facilities, and very easy access to nearby restaurants and community.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer, Pittsfield

Traveled with partner
Liked: Cleanliness, staff & service
Service was great and I enjoyed receiving texts from the staff asking if I needed anything! However, it was a bit unnerving that the fire alarm system was not operational during our visit. The smell of chlorine was also prevalent in the lobby, elevators, and hallways. Fortunately, the scent did not spread to the Tavern, my room, or the conference area I was in.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bindu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KAREN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a death in the family and am from out of town. Beautiful hotel, clean and staff friendly and welcoming
Stayed 4 nights in Mar 2024

8/10 Good

Jeanine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Dated food has marginal at best. Gym is better than most
Stayed 3 nights in Mar 2024