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Comfort Inn Naugatuck - Waterbury

2.5-star property
716 New Haven Rd, Naugatuck, CT 1-855-201-7819
3.5 out of 5
Good!
See all 12 travelocity Reviews

"Everything was so nice staff was great " More

By a verified traveler on Mon 19 Jun 2023

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Hotel Description

Hotel perfectly located for exploring Naugatuck

Heart of Naugatuck

At this Naugatuck hotel, you'll be within 3 miles (5 km) of Whittemore Glen State Park and 6 miles (10 km) of Hop Brook Lake. Hope Memorial Field and Beacon Falls Town Recreation Field are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$94* Per night/room May 1 - May 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Naugatuck-Shelton, CT ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Naugatuck-Shelton, CT

Everyone (8) Family (2)
5 out of 5
Everything was so nice staff was great

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 19, 2023 by Ylianna

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Naugatuck - Waterbury. As a Choice guest you are truly valued. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

3 out of 5
Tv never worked and no one ever looked at it. Our room keys never worked and we had to get the reprogrammed everytime. Very frustrating.

Posted by on Nov 30, 2022

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Comment from Hotel Management

Dec 3, 2022 by Shawn M.

Dear Sue,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Shawn McGibonyGeneral ManagerComfort Inn Naugatuck-Waterbury

5 out of 5
Quiet, clean. Convenient for my travel.

Posted by on Sep 17, 2022

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Comment from Hotel Management

Sep 29, 2022 by Rosa Santana

Dear BrianThank you for taking the time to leave a survey I really do appreciate it . I look forward to seeing you on your next trip.

3 out of 5
The rooms next to me were noisy. I could here voices, laughter, and the their TV.

Posted by on Oct 9, 2021

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Comment from Hotel Management

Oct 12, 2021 by Angel

Thank you for choosing Comfort Inn for your stay. However we do apologize for being unable to exceed your expectations. Your opinion is very valuable to us. We will continue to work hard and fix any issues here at the property. Best Regards

1 out of 5
This room was dirty and smelly. It smelled like cigarettes. The bathroom and floors were dirty. The common areas were dirty. The man in the room next to us had dogs that started barking at 5:30 in the morning. He also was talking loudly starting around 6 am. Not a good experience.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Jul 31, 2021 by Angel

Thank you for your feedback. We will be addressing your concerns.

2 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 11, 2019 by Miriam

Thank you for your review. We hope to see you soon and hope that next stay will be better one.

3 out of 5
Front desk staff we extremely nice and helpful. Needed to change room due to smoke smell for a non-smoking hotel. Breakfast had a nice variety. Bed was comfortable. Overall, clean and nice. I think some of the rugs need to be replaced--maybe a remodel.

Posted by , from springfield, us on Jan 21, 2019

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Comment from Hotel Management

Jan 23, 2019 by Umair A.

Thank you very much for your review and concerns will be addressed.

4 out of 5
Maria at the front desk was amazing and super helpful and sweet. Everyone that walked past said hello and was nice. The housekeepers in future need to quiet down there frustrations when they are cleaning rooms and talking about management. I could hear exactly what they were saying and honestly it wasn’t professional at all and it made me feel uncomfortable.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 8, 2019 by Manager

Thank you very much for posting an online review. We really appreciate you business. We always try our best to make sure all the guests enjoy their stay and amenities we offer. Will be looking forward to see you back. Thank you!

5 out of 5
The Comfort Inn was very nice. Everything was great, and the lady at the front desk was one of the nicest ladies I have ever met.

Posted by on Nov 12, 2018

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Comment from Hotel Management

Jan 8, 2019 by Umair A.

Thank you very much for posting an online review. We really appreciate you business. We always try our best to make sure all the guests enjoy their stay and amenities we offer. Will be looking forward to see you back. Thank you!

4 out of 5

Clean

Cons: Microwave should be available in lobby to reheat food.
Location: Area does not offer alot of attractions--all are half hour rides or more and cheaper motels available nearer to them.
Clean and all of that but wish there had been a microwave somewhere to reheat delivery of food. Breakfast was nice but bagels were semi fresh. It was a pleasant stay but I think $115 a night is pricey for Naugatuck that has few attractions in the area. Disappointed taht travelocity did not allow me to use my AARP discount anywhere.

Posted by , from upper New York State on Aug 4, 2015

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Comment from Hotel Management

Aug 12, 2015 by General Manager

Hello, Thank you so much for your rating. We appreciate your feed back. We are glad you enjoyed our hotel. Hope to see you again next time you're in town!

About the Comfort Inn Naugatuck - Waterbury

Location 716 New Haven Rd, Naugatuck, CT 06770

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Comfort Inn Naugatuck-Shelton, CT also features multilingual staff, coffee/tea in a common area, and concierge services. Self parking is free. This Naugatuck hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Naugatuck-Shelton, CT offers 50 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Naugatuck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Naugatuck
  • Comfort Inn Naugatuck
  • Comfort Inn Naugatuck Hotel Naugatuck
  • Comfort Inn Naugatuck Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.