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Best Western Hilliard Inn & Suites

2.5 star property
Enjoy the indoor pool at this Hilliard hotel

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

A Best Western hotel with a brick facade, a covered entrance, and a parking lot.
A modern lobby with seating areas, a flat-screen TV, and a fireplace.
A hotel room with a brown leather sofa, a wooden coffee table, a single bed with white bedding, a desk with a chair, and a TV.
A hotel lobby with seating, a reception desk, a refrigerator, and a television.
A modern kitchen with stainless steel appliances, a refrigerator, and a coffee machine.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Place, The Mall at Tuttle Crossing
    ‪3 min drive‬
  • Place, Coffman Park
    ‪5 min drive‬
  • Place, Bridge Park
    ‪7 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Microwave And Refrigerator

A hotel room with a bed, a sofa, a desk, and a chair.

1 King Bed, Non-Smoking, Microwave And Refrigerator

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite-2 Queen Beds, Non-Smoking, Sofabed

A hotel room with a sofa, a bed, a desk, and a chair.

Suite-2 Queen Beds, Non-Smoking, Sofabed

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

A hotel room with a bed, a sofa, a desk, and a chair.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 336 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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Exterior

avid hotel Columbus Northwest - Hilliard by IHG

Hilliard
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 663 reviews
$95 nightly
The price is $112
Aug 9 - Aug 10
Total with taxes and fees
avid hotel Columbus Northwest - Hilliard by IHG

About the neighborhood

Hilliard

In Hilliard .Within 6 miles (10 km) of this hotel, you'll find Ohio State University and The Mall at Tuttle Crossing. Shops On Lane Avenue and Ballantrae Community Park are also within 6 miles (10 km).

What's nearby

  • The Mall at Tuttle Crossing - 3 min drive - 3.5 miles
  • Anthony Thomas Chocolates - 4 min drive - 4.1 miles
  • Coffman Park - 5 min drive - 6.3 miles
  • Bridge Park - 7 min drive - 7.6 miles
  • Hollywood Casino - 7 min drive - 7.9 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪7 Brew Coffee - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪GetGo - ‬3 min drive
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Enjoy the indoor pool at this Hilliard hotel
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

How close is Best Western Hilliard Inn & Suites to the airport?

Best Western Hilliard Inn & Suites is 19.2 mi (23-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on Aug 2, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hilliard Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hilliard Inn & Suites.

Does Best Western Hilliard Inn & Suites offer free breakfast?

Best Western Hilliard Inn & Suites offers free full breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Best Western Hilliard Inn & Suites?

No, there is no casino at this hotel, but Hollywood Casino (9-min drive) is nearby.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Hilliard Inn & Suites?

This hotel offers free self parking.

Does Best Western Hilliard Inn & Suites have a pool?

Best Western Hilliard Inn & Suites features an indoor pool.

Does Best Western Hilliard Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hilliard Inn & Suites to downtown Hilliard?

Best Western Hilliard Inn & Suites is 2.1 mi away from Hilliard.

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor. Friendly staff. Elevator was temporarily broken but no issues with that.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, breakfast was fresh, pool was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Clean , convenient to family, friendly staff, great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Room was large and clean. Breakfast was great, with lots of options.
Stayed 1 night in Apr 2026
Verified

8/10 Good

donna

Yes decent breakfast would try to get it early though we went at 830am and the were running low Staff accommodating
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! The room was clean and great size. Pool was fun and clean! Breakfast was also very clean and tasted great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Medhaned

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Location, Breakfast and price
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. But could use some updating. The bathroom and elevators are very small. The bed was very comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac good, parking safe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

colleen

Customer service was excellent
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice desk workers and good hot breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

krista

Liked: Cleanliness, amenities, property conditions & facilities
Totally spotless hotel and rooms. Really enjoyable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Everything was great, friendly staff breakfast was good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!! Clean and as described!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice spacious rooms, and they have a good breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staff was friendly and helpful, wonderful continental breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Room was clean, check in was quick and Easy breakfast was decent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was great and the room was clean.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay ! Awesome breakfast and nice staff!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Great hotel and value. Chris the manager offers exceptional and welcoming service.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and staff really care about the guests.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable Clean
Stayed 3 nights in Feb 2026

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