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Best Western Hilliard Inn & Suites

2.5 star property
Enjoy the indoor pool at this Hilliard hotel

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Place, Ohio State University
    ‪13 min drive‬
  • Place, Schottenstein Center
    ‪14 min drive‬
  • Place, Ohio Stadium
    ‪15 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

View all photos for Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

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Exterior

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  • Free WiFi
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3.7 out of 5, Good, 1,003 reviews
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The price is $124
Nov 24 - Nov 25
Total with taxes and fees
The Capital Suites Hotel

About the neighborhood

Hilliard

In Hilliard .Within 6 miles (10 km) of this hotel, you'll find Ohio State University and The Mall at Tuttle Crossing. Shops On Lane Avenue and McConnell Heart Hospital at Riverside are also within 6 miles (10 km).

What's nearby

  • Hollywood Casino - 7 min drive - 7.5 miles
  • Greater Columbus Convention Center - 12 min drive - 12.3 miles
  • Ohio State University - 13 min drive - 5.5 miles
  • Schottenstein Center - 14 min drive - 8.9 miles
  • Ohio Stadium - 15 min drive - 14.0 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪GetGo - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Wendy's - ‬19 min walk

About this property

Best Western Hilliard Inn & Suites

Enjoy the indoor pool at this Hilliard hotel
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Reception
Best Western Suites
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,010 reviews
$93 nightly
The price is $109
Nov 23 - Nov 24
Total with taxes and fees
Best Western Suites

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

How close is Best Western Hilliard Inn & Suites to the airport?

Best Western Hilliard Inn & Suites is 19.2 mi (23-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on Dec 1, 2025 start from $94.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hilliard Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hilliard Inn & Suites.

Does Best Western Hilliard Inn & Suites offer free breakfast?

Best Western Hilliard Inn & Suites offers free full breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Best Western Hilliard Inn & Suites?

No, there is no casino at this hotel, but Hollywood Casino (9-min drive) is nearby.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Hilliard Inn & Suites?

This hotel offers free self parking.

Does Best Western Hilliard Inn & Suites have a pool?

Best Western Hilliard Inn & Suites features an indoor pool.

Does Best Western Hilliard Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hilliard Inn & Suites to downtown Hilliard?

Best Western Hilliard Inn & Suites is 2.1 mi away from Hilliard.

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Nice and clean property
Stayed 1 night in Aug 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Check-in was easy and fast. Staff was friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Maya

Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, breakfast was great and the room was clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room!

Our room was great. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay ! Awesome breakfast and nice staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Virgil, Catonsville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property with large rooms incuding a sleeper couch sitting area
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Traveled with family
It was fine for two nights. Nothing fancy. Didn’t have enough staff but the front desk staff did their best and were helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Derek

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. Breakfast was great too
Stayed 1 night in Jul 2025

8/10 Good

Glendora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy check in and out. Comfortable beds, roomy. The only dislike was the furniture had a strange odor. Mention it to staff while checking out and he said we would definitely check into it. We only stayed overnight but would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Giorgi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was free.
Stayed 2 nights in Jul 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

DENISE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Will be my go to hotel when in town ahain
Stayed 3 nights in May 2025

10/10 Excellent

alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jul 2025

10/10 Excellent

tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the hotel very clean. Our room was very spacious.
Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop on our road trip

a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Jonae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and staff really care about the guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025