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4.1 out of 5

"Perfect location! Nearby restaurant's and close to The Ohio State. " More

By a verified traveler on Wed 07 Dec 2016

Hotel Description

Enjoy the indoor pool at this Hilliard hotel

In Hilliard

Within 6 miles (10 km) of this hotel, you'll find Ten Pin Alley and Anthony Thomas Chocolates. Giant Dancing Rabbits of Ballantrae Park and Indian Run Falls Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Free Internet, LED TVs

Featuring conveniences like refrigerators and microwaves, the 60 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with digital channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$83* Per night/room Sep 1 - Sep 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Hilliard Inn & Suites ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hilliard Inn & Suites

Everyone (8) Couples (1) Family (1)
4 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Chris Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

4 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 3, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Chris Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

4 out of 5
The staff was great, location had many places close, the only negative was that the ceiling in the bathroom coming down, mini fridge SMELLED BAD

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Chris Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

5 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 18, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Chris Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by bw

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

5 out of 5
Perfect location! Nearby restaurant's and close to The Ohio State.

Posted by on Dec 7, 2016

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Comment from Hotel Management

Oct 29, 2018 by BW

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

5 out of 5
Very nice big cozy rooms. Breakfast could be better but good otherwise.

Posted by on Nov 29, 2016

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Comment from Hotel Management

Oct 29, 2018 by BW

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Autumne Front Desk Manager 36169 Property Best Western Hilliard Inn & Suites

4 out of 5

Good Hotel, in Transition

Pros: Great price. Very nice room and good WiFi.
Cons: Limit construction or, if possible, move construction outside. Perhaps have a (heated) tent so the noise doesn't interfere with the work). There was b
Location: Great location.
The room itself was great, with good beds, a sofa, a desk, clean bathroom. I am guessing the hotel is currently in transition, maybe just bought by someone else. I gather this because there were some troubles with the elevator, alarms, keycard needed to be reactivated once, WiFi was in transition as well (but was able to get and stay on most of the time), and their was loud noise from construction going on in hallway and in lobby. Still worth the price though, especially once the transition is finished!

Posted by on Jan 29, 2016

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4 out of 5

A Good Stay

Pros: It was a cozy stay and the area was nice.
Cons: The room was a little difficult to keep the temperature at a comfortable level.
Location: This is a smaller town, not much to do. Close to the Columbus zoo though, and tons of restaurants in the area.
We were here for 2 nights. The room was very clean and comfortable. We had very little interaction with hotel staff, but that's because we had no complaints.

Posted by , from Indianapolis on Jan 7, 2016

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3 out of 5

Friendly staff, not super clean

Pros: Comfortable bed and friendly staff.
Cons: The cleanliness of the room left a bit to be desired.
The person at the desk when I checked in was very helpful and friendly. The person taking care of the morning breakfast was also attentive and friendly. The breakfast was surprisingly good and she left it open later than it was supposed to be when she saw that we were late coming in. The room was spacious. The bed and pillows were super comfortable. The A/C was easily adjustable. The furniture was a bit dented and such, but that is not really much of a concern. I accidentally dropped something behind the easy chair in a corner and found a huge cobweb behind it. The tub had some dirt and gunk around the bottom and there was hair between our sheets. Many of the linens were stained.

Posted by , from Northwest Ohio on Sep 24, 2015

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About the Best Western Hilliard Inn & Suites

Location 3831 Park Mill Run Drive, Hilliard, OH 43026

Property Features

Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Hilliard hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Columbus, OH (CMH-John Glenn Columbus Intl.) (30.9 km / 19.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 6 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Hilliard Suites Hotel
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.