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Best Western Hilliard Inn & Suites

2.5 star property
Enjoy the indoor pool at this Hilliard hotel

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Lobby
Property amenity
1 bedroom, pillowtop beds, desk, laptop workspace
Exterior

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪12 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hilliard

In Hilliard .Within 6 miles (10 km) of this hotel, you'll find Ohio State University and Heritage Golf Club. The Mall at Tuttle Crossing and Shops On Lane Avenue are also within 6 miles (10 km).

What's nearby

  • Hollywood Casino - 8 min drive - 7.5 miles
  • Ohio State University - 12 min drive - 5.5 miles
  • Greater Columbus Convention Center - 13 min drive - 12.1 miles
  • Schottenstein Center - 13 min drive - 6.2 miles
  • Ohio Stadium - 14 min drive - 6.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Mill Run Ale House - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Enjoy the indoor pool at this Hilliard hotel
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,014 reviews
$97 nightly
The price is $114
Aug 3 - Aug 4
Total includes taxes and fees
Best Western Suites

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

How close is Best Western Hilliard Inn & Suites to the airport?

Best Western Hilliard Inn & Suites is 19.2 mi (23-min drive) away from the John Glenn Columbus Intl. Airport (CMH) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on Aug 3, 2025 start from $101.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hilliard Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Hilliard Inn & Suites.

Does Best Western Hilliard Inn & Suites offer free breakfast?

Best Western Hilliard Inn & Suites offers free full breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Best Western Hilliard Inn & Suites?

No, there is no casino at this hotel, but Hollywood Casino (9-min drive) is nearby.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Hilliard Inn & Suites?

This hotel offers free self parking.

Does Best Western Hilliard Inn & Suites have a pool?

Best Western Hilliard Inn & Suites features an indoor pool.

Does Best Western Hilliard Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hilliard Inn & Suites to downtown Hilliard?

Best Western Hilliard Inn & Suites is 2.1 mi away from Hilliard.

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 56 out of 1011 reviews
Rating 4 - Poor. 17 out of 1011 reviews
Rating 2 - Terrible. 26 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberlee

Stayed 1 night in Jun 2025

8/10 Good

Corey

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Stayed 4 nights in Apr 2025

10/10 Excellent

Kansas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Stayed 1 night in Apr 2025

8/10 Good

Anne

Traveled with group
Liked: Room comfort
Everything good but hardly any hot water in room
Stayed 1 night in Apr 2025

6/10 Okay

Rick

Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overnight trip

Only an overnight stay for early morning appointment. The two gentlemen at the front desk were very friendly and helpful. Beds were comfortable. Did not use the indoor pool. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 3 nights in Apr 2025

10/10 Excellent

Casey

Liked: Staff & service, amenities, property conditions & facilities
Clean and close tp everything
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the morning was hot and fresh. My room was very very clean. The front desk hotel staff were fantastic!
Stayed 3 nights in Apr 2025

8/10 Good

Suzanne, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located across the street (walking distance) from a shopping mall with a few dining options, which was very convenient. The room was comfortable and the breakfast was good. I would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Business traveler
Stayed 1 night in Jan 2025

10/10 Excellent

Krupali

Stayed 1 night in Apr 2025

8/10 Good

Mary

Stayed 4 nights in Mar 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

8/10 Good

Justin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and staff was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Staff & service, amenities
Family friendly Front desk Guy was EXCEPTIONAL! very friendly & Polite! Breakfast was great and young lady on Over night was very pleasant also! I will stay anytime I’m in the area!
Stayed 2 nights in Mar 2025

8/10 Good

Keith, Armada

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast. Property and rooms were clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Sammie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that there was no carpet in the rooms.
Stayed 1 night in Mar 2025

8/10 Good

Eilene, Kansas City

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location of this property is convenient. Good food and shopping for necessities is nearby. The room had been updated with laminate flooring. The bed was good. I was not impressed with the level of cleanliness, but it was okay. Little things like dirt in the corners of the bathroom floor and water rings on the night table convinced me they need a bit more quality in housekeeping.
Stayed 1 night in Mar 2025