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"There was no tv remote in the room. I requested one and waited and waited. I was exhausted and just wanted to go to bed and watch tv. Finally walke ... " More

By a verified traveler on Wed 18 Dec 2019

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Hotel Description

Motel perfectly located for exploring Columbia

City center stay

Within 2 miles (3 km) of this Columbia motel, you'll find Columbia Place Mall and Sesquicentennial State Park. Booker T. Washington High School and Polo Road Ball Park are also within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the motel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Free WiFi, flat-screen TVs

The 108 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free long-distance calls. Free local calls, desks, and free toiletries are also available.

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$70* Per night/room Oct 17 - Oct 18

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Columbia East - Ft Jackson ratings based on 28 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Columbia East - Ft Jackson

Everyone (13) Couples (1) Family (8)
3 out of 5
There was no tv remote in the room. I requested one and waited and waited. I was exhausted and just wanted to go to bed and watch tv. Finally walked to the front desk and the gal was on her cell phone. She said “ I was going to bring it to you”. 10 min later she finally brings it. The light above the sink didn’t work. Coffee was like hot water...horrible Maid knocked on my door and woke me way before checkout time. I was very disappointed as I thought red roof inns were pretty nice. Not this one.

Posted by on Dec 18, 2019

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5 out of 5
Clean and safe good price confortable good customer service helpful

Posted by on Oct 8, 2019

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2 out of 5
Everything was in need of repair except the bed and TV

Posted by on Oct 3, 2019

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3 out of 5
The property is in dire need of a renovation. On the plus side the staff at the Red Roof are fantastic. They have huge personalities and are happy to help you in any way that they can. In addition, there is a really good restaurant right next door.

Posted by on Sep 29, 2019

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5 out of 5
It was near everything I needed to get too the people where very helpful

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 25, 2019 by Queisha Rainer

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

4 out of 5
Friendly staff and very clean room, However the AC unit was way too loud for a comfortable sleep.

Posted by on May 5, 2019

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4 out of 5
All Good.. no problems..good staff...good coffee..

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 15, 2019 by Rainer

Thank you and we hope to see you in the future.

4 out of 5
I tried calling the front desk after 10.. No answer..

Posted by on Feb 11, 2019

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1 out of 5
Don’t ever good there. Had to sleep in the car with 20 month old baby!! Disgusting!!!

Posted by on Jul 17, 2018

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3 out of 5

questionable

Pros: The staff was very pleasant to work with. The room was close to the army base.
Cons: Better security. Better attention of room and bathroom's cleanliness.
For a non-smoking facility there were several burn holes on the floor and blankets, security was not the best, my vehicle was vandalized someone threw some form of sticky liquid all over the passenger side on my car, which happens to be the side of the car that my handicapped girlfriend rides in, the safe did not work, there was black mold or mildew in the shower, found what looked to be human fluids on the wall at the baseboard in the main room, there were people without handicap identification in or on vehicles parked in handicapped reserved areas.

Posted by on Mar 19, 2018

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About the Red Roof Inn Columbia East - Ft Jackson

Location 7431 Nates Road, Columbia, SC 29223

Property Features

As a guest of Red Roof Inn Columbia East - Ft Jackson, you'll find a vending machine, coffee/tea in a common area, and a front desk safe. WiFi is free in public spaces. Self parking is free. This Columbia motel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Roof Inn Columbia East - Ft Jackson offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Cash payments are only accepted at check-out.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts Visa, Mastercard, American Express, Discover, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Hotel Names

  • Red Roof Inn Columbia East Ft Jackson
  • Red Roof Inn Ft Hotel Columbia East Jackson
  • Red Roof Inn Columbia East Ft Jackson Hotel Columbia
  • Red Roof Inn Columbia East Ft Jackson Motel
  • Red Roof Inn Ft Jackson Motel
  • Red Roof Inn Ft Jackson
  • Red Roof Columbia Ft Jackson
  • Red Roof Inn Columbia East - Ft Jackson Motel
  • Red Roof Inn Columbia East - Ft Jackson Columbia
  • Red Roof Inn Columbia East - Ft Jackson Motel Columbia

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.