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Residence Inn by Marriott Columbia Northeast/Fort Jackson Area

3-star property
2320 Legrand Rd, Columbia, SC 1-855-201-7819
4.3 out of 5
Excellent!
See all 12 travelocity Reviews

"Pleasantly pleased with the room and the extended stay features such as dishwasher, kitchen, refrigerator and stove, even though we were only at the h ... " More

By a verified traveler on Wed 24 Jul 2019

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Hotel Description

Enjoy the outdoor pool at this 3-star Columbia hotel

Near the airport

You'll be within 3 miles (5 km) of Sesquicentennial State Park and 6 miles (10 km) of Columbia Place Mall with a stay here. Booker T. Washington High School and Polo Road Ball Park are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, kitchens

The 113 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and LCD TVs with cable channels.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$127* Per night/room May 29 - May 30

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Columbia Northeast/Fort Jackson Area ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Columbia Northeast/Fort Jackson Area

Everyone (6) Family (1)
5 out of 5

Posted by on Apr 4, 2021

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Comment from Hotel Management

Apr 21, 2021 by Guest Experience Supervisor

Thank you for completing a review! Please come again soon!

5 out of 5
Pleasantly pleased with the room and the extended stay features such as dishwasher, kitchen, refrigerator and stove, even though we were only at the hotel one night.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Aug 2, 2019 by Guest Experience Supervisor

Thank you for sharing your feedback with us through a hotel review. We are so glad that you enjoyed your stay and we hope to have the pleasure of serving you again the next time your travels bring you back to our area!

5 out of 5

Comfortable stay in Columbia

I was looking for a hotel reasonably close to Fort Jackson. It was clean and comfortable. I like the separate spaces as I tend to wake up before my wife.

Posted by , from Los Angeles, CA on Sep 3, 2018

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Comment from Hotel Management

Sep 4, 2018 by Guest Experience Supervisor

Thank you for sharing your feedback with us through a hotel review. We are delighted that you enjoyed your stay and we hope to have the pleasure of accommodating you again soon!

2 out of 5

Terribly noisy

We were on second floor in a suite. People above noisy heavy walking foldout bed quesky from 10 pm to 130 am. Sound came through ceiling as if no baffling there. We could not sleep finally called front desk. Noise abated within fifteen minutes and we finally got to sleep. If you stay there get on third floor. Big fan of Marriott hotels and never had this problem before. Building construction quality questionable.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 20, 2018 by Guest Experience Supervisor

Thank you for taking the time to share your feedback with us through a hotel review, after your recent stay in Columbia, SC. We are disappointed to learn about the inconvenience you experienced and we sincerely apologize for not providing you with a positively memorable stay. We are glad to hear that our Front Desk staff was able to assist you in resolving the noise disturbance. If you're in the area again, we would be honored if you would allow us another opportunity to serve you better.

5 out of 5

Excellent hotel & staff

We had a very wonderful time and staff was very helpful, caring, willing to go over and beyond job responsibilities. The staff was happy to be there and had a positive attitude. The rooms were very nice with excellent housekeeping skills. We came to see our son graduate from basic training and the hotel and staff made us feel a part of their family. Thank you! It added so much to our family experience!!

Posted by , from Bristol IN on Sep 10, 2017

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Comment from Hotel Management

Sep 13, 2017 by Guest Experience Supervisor

Dear Richard, Thank you for sharing your feedback with us, after your most recent stay in Columbia, SC. We are delighted to receive such positive feedback and are thrilled that you and your family had a positively memorable experience. Congratulations to your son on his admirable achievement! We hope you will visit us again when your travels lead you back to Columbia, SC!

2 out of 5

Disappointing for Residence Inn & Marriott

Pros: The breakfast was very good and the staff maintained the area nicely and were always friendly and helpful.
As a family our "go to" property has always been Residence Inns.Our family traveled to Columbia, SC for a spring break getaway and could not have been more disappointed by the quality of this property as well as the lack of accommodations the staff provided. The pool area was not cleaned one time during our five day stay. The chairs were a disarray with leftover garbage and items laying around the pool deck. There were no pool towels although they were provided if you asked at the front desk. The fitness room water was empty and not changed throughout the stay as well as the fact there, too, towels were not refreshed. The sport court was being resurfaced, yes - during a popular spring break week - and this information was not posted on the hotel property website when we booked our trip as that too would have influenced our family's choice.The quality of the furnishing in the room (primarily cabinetry and end tables and coffee tables) were worn and our refrigerator was dented with what appeared to be an uncleanable film on the front. I will state that the breakfast area was well maintained and the staff were very friendly and helpful which was not always the case at the front desk. We had, in fact, purchased our vacation as a package through Travelocity and was told because of that our status as Marriott Rewards Members, "didn't really matter." I certainly will not be recommending this property. Very disappointing.

Posted by , from St. Louis on Mar 28, 2016

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Comment from Hotel Management

Apr 1, 2016 by Ashley G.

Dear M, Thank you for taking the time to give us your honest feedback of your recent stay at the Residence Inn by Marriott Columbia/Northeast. We are pleased to hear that you enjoyed our complimentary breakfast buffet. We aim for excellence in all that we do and apologize that we missed the mark this time. Your feedback helps us to improve on a daily basis by identifying our strengths and weaknesses. We truly regret that you left with a poor impression from the hotel and services and are really concerned to learn about your disappointments. We will be sure to pass on your comments to the appropriate hotel team members to ensure that we are providing the best service/environment possible.   We hope to welcome you back in the future so you can see for yourself our dedication to you as our guest.   Yours in hospitality,   Ashley Gerthoffer Quality Manager

5 out of 5

Great Place to Stay

Pros: Everything.
Cons: I had some trouble initially with the thermostat when the room was too warm. Perhaps some directions could be posted.
Location: There was a Cracker Barrel right next door. Other restaurants and places to shop were 5 to 15 minutes away, with rush hour traffic.
I was in town for a seminar and it was cheaper to stay at the Residence Inn instead of the one where the seminar was held. Instead of just an overpriced room, I had a bedroom, bath and a sitting area with a small kitchenette. There was a "meet the guests" night with free beer, wine and snacks on the night that I was there. Breakfast was great. I have had rewarmed egg "patties" at fancier places. Here, the eggs actually were freshly scrambled. All staff, including the wait staff were very friendly and helpful.

Posted by , from Florence, SC on Feb 1, 2016

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Comment from Hotel Management

Feb 7, 2016 by Ashley G.

Dear Rebecca, Thank you for taking the time to write this review on your recent stay at the Residence Inn by Marriott Columbia Northeast. We are pleased to hear you had a great stay and enjoyed our "RI Mix" and complimentary breakfast buffet. I will be sure to pass on your kind words to our hardworking staff for a job well done. Sincerely, Ashley G. Quality Manager

5 out of 5

Overall wonderful stay

Pros: Free breakfast, Free Internet, Quiet
It was a wonderful stay overall.Breakfast was too crowded. They need more space. Very hard to bring the breakfast back to the room with kids and all. The sofa sleeper was very uncomfortable for my kids. The room was extremely clean and the hot tub was awesome!!!! The kitchen was stocked with everything needed to cook. We really did enjoy it!!!

Posted by , from nc on Nov 8, 2012

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5 out of 5

exceptional

The room was exceptionally clean. The bed was a comfort and the surrounding was beautiful, well landscaped, and convenient. The staff was quick and courtious to our requests. It was a comfort to be far away from home and to be greeted by a beautiful person- Dorithia- every day to make our stay feel like home. Thank you for making our visit such a pleasure. I highly suggest this hotel for everyone.

Posted by on Aug 8, 2012

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4 out of 5

This hotel staff and rooms were 5 star rated.

Pros: Free breakfast, Quiet
My stay was wonderful. Rooms were very nice and service was excellent.

Posted by , from jacksonville, fl on Feb 7, 2011

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About the Residence Inn by Marriott Columbia Northeast/Fort Jackson Area

Location 2320 Legrand Rd, Columbia, SC 29223-5702

Property Features

Residence Inn by Marriott Columbia Northeast/Fort Jackson Area offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 621 square feet (56 square meters). Tour/ticket assistance, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott Columbia Northeast/Fort Jackson Area. Limited free parking is available on a first-come, first-served basis. This 3-star Columbia hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 3 levels
  • 621 sq ft of conference space
  • 56 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Columbia Northeast/Fort Jackson Area offers 113 accommodations with washers/dryers and safes. Accommodations are furnished with double sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast. Additionally, to-go breakfast is available daily for a fee. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott Columbia Northeast/Fort Jackson Area has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Columbia Northeast
  • Residence Inn Marriott Hotel Columbia Northeast
  • Residence Inn Marriott Columbia Northeast Aparthotel
  • Residence Inn Marriott Northeast/Fort Jackson Area Aparthotel
  • Residence Inn Marriott Columbia Northeast/Fort Jackson Area
  • Residence Inn Marriott Northeast/Fort Jackson Area
  • Residence Inn by Marriott Columbia Northeast
  • By Marriott Columbia Northeast

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.