Travelocity Verified Review
"Paid for a reservation through travelocity. Arrived at the hotel and they did not have a room for us. Told us nit to worry because all we had to do was call for a refund. Searched for 2 hours to find another room elsewhere. The desk attendants were not helpful in any way and behaved like it was no big deal. It was to us because we had a very hard time finding another room. We paid for a reservation ahead of time so we would be sure to have a room and were shoved off like we were unimportant. Will never use travelocity or comfort suites again."
A verified traveler stayed at Comfort Suites Fairview Heights