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"This is more of a weekly suites than a hotel. No ice machine or housekeeping (unless you wanted to pay an extra charge). There was a kitchen with dish ... " More

By a verified traveler on Mon 02 Dec 2019

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Hotel Description

Enjoy free breakfast at this O'Fallon hotel

In suburbs

You'll find HSHS St. Elizabeth's Hospital and Clayton Valet within a 15-minute walk of this O'Fallon hotel. O'Fallon Family Sports Park and St. Clair Bowl are also within 3 miles (5 km).

Renovated in 2017

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchens

The 89 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Dec 28 - Dec 29

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites St Louis O' Fallon IL ratings based on 8 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites St Louis O' Fallon IL

Everyone (6) Family (3)
1 out of 5

Posted by on Mar 13, 2021

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3 out of 5
This is more of a weekly suites than a hotel. No ice machine or housekeeping (unless you wanted to pay an extra charge). There was a kitchen with dishes available upon request. The bedding was thin and the mattress was stained. Water smelt like chlorine and made skin very dry after showers. Coffee was good.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Hotel Management

Thank you for your recent stay with us. We are glad to read you had an overall satisfactory visit and enjoyed the coffee we serve. However, we are sorry for the inconvenience you had during your stay. We have shared your concern about the stain with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. Also, we will share your feedback regarding the bedding and water will be shared with our team so that the necessary steps can be taken. We hope you consider us again when you return to the area. Sincerely, Hotel Management

1 out of 5
The property smelled and I had to get a hair dryer and coffee pot from front desk. Kitchen drawers were dirty. Room had fleas and a plastic bag over the smoke detector. Left and went to another hotel

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hotel Management

Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management

5 out of 5
Good location quiet friendly easy to get on the interstate close to restaurants

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Hotel Management

Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to the interstate and a variety of restaurants. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Sincerely, Hotel Management

5 out of 5
Staff was welcoming and friendly. The place was clean

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Hotel Management

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management

5 out of 5
Clean comfortable room. Recently remodeled kitchen and bath.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 30, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management

1 out of 5
Arriving to ESA in the evening, tired from a 7 hour trip, we found there was no ice machine, but unfilled ice trays in the refrigerator. So, I had to leave the room and get in my car to find a convenience store to buy some ice. The heating and cooling machine in the wall, didn't ever change, no matter how I set it. This made things very uncomfortable the whole weekend. It was supposed to be a smoke-free facility, but there was a strong pipe smell in the elevator and the hallway for the floor we were on. The bed seemed to be old, yet is was very hard and uncomfortable. My wife and I didn't get a good night's sleep the whole time we were there, in addition to waking with stiff sorre backs. I have stayed in Extended Stays many times before, but this one didn't even come close to the expectations of previous visits. I am one very unhappy customer.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 2, 2019 by Hotel Management

Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry this was not your experience. Your comments have been shared with our team so immediate corrective action can be taken. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management

4 out of 5

Nice hotel with exceptions

Pros: Its location was very convenient, and its rates were very reasonable.
Cons: The ability of the guest to book, and receive the type of room he chooses.
Location: Plenty of restaurants and shopping are within close proximity to this hotel. Also a major highway runs directly in front of this venue with two exits
This hotel provided an enjoyable stay with a couple of exceptions. First of all, I wanted a king size room and found out there were none available until two weeks following the end of my stay. The other 'ding' against this hotel existed within the form of "clean" towels. While I understand the apprehension of a hotel involving guest's sensitivity to chlorine and the like, there can be no dispute involving the necessity of truly clean towels. As we were there for five nights, we instituted means to circumvent these discomforts as the staff and appearance of the hotel was certainly pleasing. If we find ourselves returning to this vicinity we would be hard-pressed to find a better deal.

Posted by , from NLR, Ar on Jul 7, 2015

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About the Extended Stay America Suites St Louis O' Fallon IL

Location 154 Regency Park, O'Fallon, IL 62269

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America Suites St Louis O' Fallon IL also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. A complete renovation of Extended Stay America Suites St Louis O' Fallon IL was completed in March 2017. This O'Fallon hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites St Louis O' Fallon IL offers 89 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America O' Hotel Fallon St. Louis IL
  • Extended Stay America St. Louis O' Fallon IL
  • Extended Stay America St. Louis O' Fallon IL Hotel
  • Hotel Extended Stay America - St. Louis - O' Fallon, IL O'Fallon
  • Hotel Extended Stay America - St. Louis - O' Fallon, IL
  • Extended Stay America St. Louis O' Hotel
  • Extended Stay America St. Louis O' Fallon IL
  • Extended Stay America St. Louis O'
  • O'Fallon Extended Stay America - St. Louis - O' Fallon, IL Hotel
  • Extended Stay America - St. Louis - O' Fallon, IL O'Fallon
  • Extended Stay America St. Louis O' Fallon IL
  • Extended Stay America Suites St Louis O' Fallon IL Hotel
  • Extended Stay America Suites St Louis O' Fallon IL O'Fallon

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.