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"Excellent in every way! " More

By a verified traveler on Mon 03 Apr 2023

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Hotel Description

3-star guestrooms with free WiFi

In Fairview Heights

You'll find St. Claire Square Mall and Stonewolf Golf Course within 2 miles (3 km) of this hotel. Pleasant Ridge Park and St. Clair Bowl are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 15 - Oct 16

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Fairview Heights, IL ratings based on 11 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Fairview Heights, IL

Everyone (5) Couples (2) Family (5)
5 out of 5
Excellent in every way!

Posted by , from CARMEL on Apr 3, 2023

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3 out of 5

Posted by , from URBANA on Oct 3, 2022

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2 out of 5
First room had a very strong odor of cleaner. My daughter has allergies and asthma and this odor really for to her. We switched rooms and there was a musty/mold odor. We couldn’t stay due to the reaction my daughter was having.

Posted by on Sep 4, 2022

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Comment from Hotel Management

Sep 12, 2022 by Christine

Thank you for your review. We appreciate you taking the time to complete it. We take all reviews seriously to improve our service. Hope you choose to stay with us again soon.

1 out of 5
Terrible road noise from the nearby freeway. Unable to sleep. Moved into 3 different rooms each one slightly better than the previous but still unsatisfactory. From what I gathered, this is a common complaint. I do not recommend staying here.

Posted by on Apr 21, 2022

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Comment from Hotel Management

May 8, 2022 by Samantha.

We do apologize for the noise as it is right off of the highway. I can assure you we are working diligently to fix this issue. Thankyou for choosing Country Inn & Suites.

4 out of 5

Posted by on Oct 25, 2021

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2 out of 5
We were moved rooms and the shower had to be turned on and off by maintenance. The covers for the pullout had no sheets and we were informed none of the pullout bags had sheets. They had advertised breakfast however it was just packaged muffins. The staff was fairly friendly. Amenities around the hotel are great. Bed was comfortable and pullout is about what you would expect. I would NEVER EVER stay at that hotel again.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Nov 21, 2021 by Vickie

I am sorry for your experience, please give us another try to exceed your expectations.

5 out of 5
Our visit was good. The only thing that I would suggest is the stand that the TV is on should be taller. It was difficult to watch TV while lying in bed.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Cathie -GM

Thank you for your feedback. We are expecting our new furniture this week and next week. The next time you're in the area, we hope you'll stay with us and see our new furniture.

3 out of 5
Great staff. Will be nice when renovations are complete.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 8, 2019 by Cathie -GM

I'm happy that my staff provided excellent serviced. I do hope that you will stay with us again when you are in the area.

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by Cathie J.

Thank you for such a wonderful rating. We look forward to you staying with us again.

2 out of 5

Beautiful wonderful staff. Terribly old hotel.

The pool was broken the entire weekend. They were kind to offer us to walk across the street to another hotel for the pool. We chose not to as it felt weird to do this and the other hotel's pool was even smaller. Upon initial entry, our hotel room smelled strongly of mothballs. The next morning when we showered it was apparent the room used to be a smoking room as we could then smell strong cigarette odor in our bathroom. Our beds were very old and misshaped. It's probably the most run down hotel we've ever stayed in. Felt like we were in a different country where things were no longer cared for. We stayed here for a sort of affordable price of $88. But would have gladly payed more if we had known the condition of the hotel. The staff were the kindest most wonderful team I've ever seen in a hotel so they made up for the negative space. The breakfast was also very accommodating.

Posted by , from w on Mar 29, 2017

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Comment from Hotel Management

Apr 4, 2017 by GM

Dear Delishia, Thank you for taking time to give us feedback on your recent stay. I'm so sorry that you incurred so many challenges during your visit with us. I have shared your concerns with my team and, we are working on making the correct changes. Again, thank you for your feedback, Chris Huber General Manager

About the Country Inn & Suites by Radisson, Fairview Heights, IL

Location 140 Ludwig Drive, Fairview Heights, IL 62208

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Indoor pool

Property Features

Country Inn & Suites by Radisson, Fairview Heights, IL offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, Fairview Heights, IL also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Free self parking is available. This 3-star Fairview Heights hotel is smoke free.

  • 55 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Fairview Heights, IL offers 55 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Fairfield Inn Fairview Heights
  • Fairfield Inn Marriott Fairview Heights
  • Fairfield Inn Marriott Hotel Fairview Heights
  • Fairfield Inn Marriott Fairview Heights Hotel
  • Fairview Inn Suites
  • Country Inn & Suites by Radisson, Fairview Heights, IL Hotel

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.