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"Great staff- very pleasant and helpful. Room was very clean " More

By a verified traveler on Sun 12 Jan 2020

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Hotel Description

Cincinnati guestrooms with kitchenettes

In Cincinnati

You'll find Sharonville Convention Center and Tri-County Mall within 2 miles (3 km) of this hotel. Van Cleve Park and Sharon Woods Park are also within 3 miles (5 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. A snack bar/deli and a safe deposit box are also provided.

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Welcome Suites Springdale ratings based on 8 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Welcome Suites Springdale

Everyone (3) Couples (3) Family (4)
1 out of 5
You erroneously charge my card for my hotel stay However I had paid at the property

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 26, 2020 by Nancy Y.

We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

4 out of 5
Great staff- very pleasant and helpful. Room was very clean

Posted by on Jan 12, 2020

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3 out of 5
No housekeeping. There was pot smoke rolling in the hallways in the morning hours. A lot of loud yelling in the middle of the night.

Posted by on Dec 30, 2019

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1 out of 5
The bed sheets weren't clean! There was no staff available at the desk upon my arrival. I had 2 call the hotel 2 get someone 2 come 2 the desk in order 2 check in. There was no toilet paper in the rest room and never any staff around 2 make them aware and the room had roaches

Posted by on Dec 11, 2019

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3 out of 5
Check in and staff was nice and quick. The room had a leaking pipe and water was pouring into a bucket under the kitchen sink. It was misting water out towards your legs when you stood in front on it. The floors looked clean but are feet were dirty

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 17, 2019 by Brand Experience Team

Hi Traveler, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

4 out of 5

Posted by on Jul 28, 2019

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1 out of 5
I booked my room for $74.14. Showed him when chwcked in. He said i had to pay him $95 for the room due to "taxes" i had already had taxes included and showed him. The cops were there dealing with room he didnt have for someone else with reservation and he was trying to rip me off another $20!! I left.

Posted by on Jul 21, 2019

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4 out of 5

Posted by on Apr 21, 2019

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Welcome Suites Springdale also features laundry facilities, express check-in, and complimentary use of a nearby fitness facility. Self parking is free. This Cincinnati hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Built in 1880
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Welcome Suites Springdale offers 72 accommodations with coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations. This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 11 AM - 7 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 11 AM - 7 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Pets allowed (no fees)
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossland Economy Studios-Cincinnati-Springdale-Tri-Cty Mall
  • Crossland Economy Studios Cincinnati Springdale Tri Cty Mall
  • Welcome Suites Springdale Hotel
  • Studio 6 Cincinnati Springdale OH
  • Studio 6 Springdale OH Cincinnati
  • Welcome Suites Springdale Cincinnati
  • Welcome Suites Springdale Hotel Cincinnati

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.