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Hyatt Place Cincinnati/Blue Ash

3-star property
11435 Reed Hartman Hwy, Cincinnati, OH 1-855-201-7819
3.9 out of 5
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See all 27 travelocity Reviews

"We loved our room, very nice, however the first day we were there we returned to our room and our door had been left open by the cleaning staff, very ... " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

3-star hotel perfect for exploring Cincinnati

Heart of Cincinnati

Within 3 miles (5 km) of this Cincinnati hotel, you'll find Sharon Woods Golf Course and Summit Park. Pioneer Park and Sharon Woods Park are also within 3 miles (5 km).

Renovated in 2016

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$87* Per night/room Jul 24 - Jul 25

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Cincinnati/Blue Ash ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Cincinnati/Blue Ash

Everyone (14) Couples (6) Family (6)
2 out of 5
Room incorrect. Switch to another room. Fold out bed broke. Ask for extra linens before arrive via message days before. Check in late. One gentleman helpful and got us another room. VERY DISAPPOINTED

Posted by on Jun 10, 2022

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2 out of 5
I was disappointed that in booking through Travelocity the fee for having our dog overnight wasn't made available. I booked knowing the night was non-refundable, but I never thought the fee for a one night stay for our dog would be $75! I have never paid that much for my dog - this should have been noted. When calling the hotel, they asked if I had checked their website (which I hadn't). Their response was because I booked through a 3rd party vendor, they were not responsible for the content of the website. I checked and discovered the $75 fee covers up to 6 nights. It's disappointing that they couldn't have a fee established for a 1 night stay. That would have been much more reasonable. I will not be booking my hotel stays through travelocity in the future.

Posted by , from Rochester on May 27, 2022

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4 out of 5
We loved our room, very nice, however the first day we were there we returned to our room and our door had been left open by the cleaning staff, very alarming

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Host

Dear Leanne, thank you for sharing feedback. We look forward to welcoming you back again soon! Please know that the issue about the door will be addressed. Kind regards, Team Hyatt Place Blue Ash

2 out of 5

Posted by on Mar 28, 2022

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2 out of 5
I and a few others had to wait 10 minutes in the lobby for the check-in clerk to be a break. He was very hard to understand with poor English and he wanted me to write my email down on a piece of paper on the counter that was laying out in the open for all to see?? No explanation.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by Host

Hello Jeff, thank you for staying with us. We would address your concern. We hope you would give us another chance to serve you better.

4 out of 5
I enjoyed my stay, very quiet. The staff was very friendly and accommodating. The only thing I didn’t like was I feel the property can use some updating.

Posted by , from Cincinnati on Aug 26, 2021

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Comment from Hotel Management

Sep 9, 2021 by FD

Thank you for staying with us Janice. We appreciate your feedback.

4 out of 5
Pool is out of order

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 26, 2021 by G.A

Thank you for staying with us. We apologize that you were able to use the pool during your stay.

2 out of 5
Our room was not clean, not enough towels for the number of guests, door was propped open with chair when we arrived, bathroom was dirty, and no linens for the pull out couch. Dirty towels were strewn in the hallway. Continental breakfast items were not replenished. Coffee was not refilled. Management was not present. We stayed at this hotel many times before and enjoyed our stay, however we will not return. We were very disappointed. It does not deserve the Hyatt name.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 28, 2021 by FD

Thank you for your feedback. We will be addressing your concerns.

4 out of 5
Friendly

Posted by on May 2, 2021

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Comment from Hotel Management

May 9, 2021 by Team Hyatt Place Blue Ash

Thanks for sharing this feedback. We are pleased to see you had an excellent experience. Please keep our location in mind the next time you are in town.

3 out of 5
The room was clean at first site but when I went to close the curtains I noticed ants in the curtains, on the wall so that made me uneasy. Then I was in a room with an a joining door and the people in the other room was trying to open the door on my side very scary experience. Called the front desk and they did take care of that situation.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 1, 2021 by Team Hyatt Place Blue Ash

Thank you for your recent stay. I'm sorry to hear you experienced a less than perfect stay. We will address the issues to ensure this doesn't happen again.

About the Hyatt Place Cincinnati/Blue Ash

Location 11435 Reed Hartman Hwy, Cincinnati, OH 45241

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt Place Cincinnati/Blue Ash offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Hyatt Place Cincinnati/Blue Ash also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Hyatt Place Cincinnati/Blue Ash was completed in June 2016. This 3-star Cincinnati hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Cincinnati/Blue Ash offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Cincinnati/Blue Ash
  • Hyatt Place Hotel Cincinnati/Blue Ash
  • Hyatt Place Cincinnati/Blue Ash Hotel
  • Hyatt Place Cincinnati/Blue Hotel
  • Hyatt Place Cincinnati/Blue
  • Hyatt Cincinnati Blue Ash
  • Hyatt Place Cincinnati/Blue Ash Hotel
  • Hyatt Place Cincinnati/Blue Ash Cincinnati
  • Hyatt Place Cincinnati/Blue Ash Hotel Cincinnati

You should know

  • The seasonal pool will open in June and close in July.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.