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"The front desk clerk was great. She was very helpful and sweet. " More

By a verified traveler on Tue 03 Dec 2019

Hotel Description

Hotel near BAPS Shri Swaminarayan Mandir in Chino

Close to airport

Within 2 miles (3 km) of this Chino hotel, you'll find BAPS Shri Swaminarayan Mandir and Los Serranos Country Club. Ayala Park and Chino Hills State Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A safe deposit box and laundry facilities are also provided.

Free WiFi, kitchens

The 102 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Weekly housekeeping is available.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Jun 28 - Jun 29

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America - Los Angeles - Chino Valley ratings based on 11 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Stay America - Los Angeles - Chino Valley

Everyone (8) Couples (1) Family (3)
1 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 22, 2020 by Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

3 out of 5

Posted by on Jul 14, 2020

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Comment from Hotel Management

Jul 15, 2020 by Hotel Management

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

5 out of 5

Posted by on Feb 20, 2020

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5 out of 5

Posted by on Jan 3, 2020

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5 out of 5
The front desk clerk was great. She was very helpful and sweet.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Hotel Management

Thank you for staying at Extended Stay America and leaving a review of your experience here. It was a pleasure to know you had an excellent stay and that one of our associates at the front office was able to win you over by delivering exceptional service. We appreciate your praises and look forward to seeing you soon. Sincerely, Hotel Management

4 out of 5
Nice hotel. It’s clean and safe. It’s currently being renovated, but it’s clean and orderly. The only issue we had was a little bit of the construction sounds that started at 8am. The staff was very friendly and there was plenty of free parking and free internet. And it’s pet friendly.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Hotel Management

Thank you for choosing Extended Stay America. We are glad you liked our clean suites, friendly staff, and a safe environment. However, we are sorry your stay was impacted by the construction sounds. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably this was unavoidable. We hope you will come back after the renovations have been completed. We would love the opportunity to provide you a more peaceful experience. Thank you again. Sincerely, Hotel Management

2 out of 5
The first room we walked into smelled like someone had just smoked an entire pack in it. They moved us to a nice new room and lots of things in the room was broken. There was dog poo on the carpet at the top of the stairs that sat for almost an entire day after we told them about it multiple times. Also the dog in the room next to us barked from 615 am until 9 when we left. The dog continued to bark when we got back from our wedding just after 10pm the damn dog started barking again for over an hour with multiple complaints again.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Management

Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit. We are working with the housekeeping and maintenance departments to make sure all procedures are being followed, so this does not happen in the future. We are also for the dog barking and the disturbance this caused. We wish you had alerted our front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We hope to make it up to you in the future. Sincerely, Hotel Management

4 out of 5
It was fine. Fine for our purpose. A bottle of eater in the room would be nice.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Hotel Management

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We value your suggestions and look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management

3 out of 5
I can hear the top floor walking at night and not much of a sound proof.

Posted by on Sep 18, 2017

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Comment from Hotel Management

Sep 20, 2017 by General Manager

The situation you described regarding the noise is truly regrettable. We are very sorry you were not able to experience a quiet and relaxing stay. When made aware of these situations, our front desk staff is trained to have appropriate conversations with our guests to resolve such issues. Thank you for your feedback, and we hope this did not overshadow the great overall stay you had being our guest.  We look forward to your next visit.   Sincerely, General Manager

3 out of 5

Need to show a little more TLC

Pros: it was a place to stay when passing through. Kitchenette
Cons: Please see comments above
The halls and hotel facility was unkept and dirty. There appeared to only be one housekeeper on staff in a place that big. It would be pretty easy to run a vacuum through the halls. Our room had a funny smell. It needed a fresh coat of paint where there were dents. Also, the water was constantly leaking from the shower causing the floor to be wet. The chair had a cigarette burn in it. Just disappointing as far as cleanliness and up keep.

Posted by , from Boerne on Feb 20, 2017

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About the Extended Stay America - Los Angeles - Chino Valley

Location 4325 Corporate Center Ave, Chino, CA 91710

Property Features

Extended Stay America - Los Angeles - Chino Valley offers its guests coffee/tea in a common area, laundry facilities, and a front desk safe. WiFi is free in public spaces. Free self parking is available. This Chino hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles Intl. (LAX) (80.3 km / 49.9 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Los Angeles - Chino Valley offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Chino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Chino Valley
  • Extended Stay America Los Angeles Chino Valley
  • Extended Stay America Los Angeles Hotel Chino Valley
  • Extended Stay America Los Angeles Chino Valley Hotel
  • Extended Stay America Los Angeles Chino Valley
  • Hotel Extended Stay America - Los Angeles - Chino Valley Chino
  • Chino Extended Stay America - Los Angeles - Chino Valley Hotel
  • Hotel Extended Stay America - Los Angeles - Chino Valley
  • Extended Stay America - Los Angeles - Chino Valley Chino
  • Extended Stay America Los Angeles Hotel
  • Extended Stay America Los Angeles
  • Extended Stay America - Los Angeles - Chino Valley Hotel
  • Extended Stay America - Los Angeles - Chino Valley Chino
  • Extended Stay America - Los Angeles - Chino Valley Hotel Chino

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.