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4.3 out of 5

"visited the art district, shops, crossed the river on foot bridge, wonderful experience " More

By a verified traveler on Tue 27 Jun 2017

Hotel Description

3.5-star Art Deco hotel near Chattanooga Convention Center

Heart of Chattanooga

Within a 10-minute walk of this Downtown Chattanooga hotel, you'll find Chattanooga Convention Center and Tivoli Theatre. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 12 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

Free WiFi, comfy beds

The 198 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and free newspapers.

Standard Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$140 per night

Double Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Chattanoogan ratings based on 44 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Chattanoogan

Everyone (9) Couples (1) Family (3)
5 out of 5

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 10, 2019 by C Martinez

Thank you for staying with us. It would be our pleasure to welcome you back the next time in the area.

3 out of 5
The air conditioning never got cold in our room. Hallways, lobby, & elevator were warm as well. The pool was less than desirable with a dated pool, low water level, & extremely HUMID whereas we felt claustrophobic sitting in there while our kids swam. Bar was updated but slightly overpriced.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by C Martinez

Thank you for sharing your recent experience with us. We much appreciate your feedback and will immediately share your comments with our Leadership Team for further improvements in the areas you mentioned. We cannot wait to welcome you back to provide you with a 5-star experience you so deserved.

5 out of 5
Great place to stay very close to everything. Staff was friendly helpful and always smiling.

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by C Martinez

Thank you for awarding us a fantastic rating. We are glad you enjoyed your visit and our friendly Southern hospitality. We can't wait to welcome you back the next time in the area.

5 out of 5
Loved the location and walking distance to restaurants. The staff was very knowledgable and gave great reccomendations!

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 8, 2019 by C Martinez

Thank you for taking the time to give us feedback. We are glad to know you enjoy our central location and knowledgeable staff. We Can't wait to host you again.

3 out of 5
The staff was very friendly and professional. The beds made loud noise even when you sat on them. We could hear noise when a room close by ran water. Very irritating throughout the night and caused for a restless night.

Posted by on Apr 3, 2019

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Comment from Hotel Management

May 8, 2019 by C Martinez

Thank you for sharing your recent experience with us. We greatly appreciate your feedback and will immediately share your comments with our Leadership Team for further improvements in the areas you mentioned. We cannot wait to welcome you back to provide you with a 5-star experience you so deserved.

5 out of 5

Posted by on Mar 11, 2019

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Comment from Hotel Management

May 7, 2019 by C Martinez

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Massages were great! Many restaurants within walking distance.

Posted by on Feb 21, 2019

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5 out of 5

Posted by on Dec 17, 2018

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3 out of 5

Not what i expected

Room service was outrageous expensive two deserts two drinks 65.00 breakfast one omelet and pancakes 80.00

Posted by on Jan 5, 2018

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4 out of 5

nice hotel with good location

Pros: location and overall clean.
Cons: dark and too cold inside, but I am sure summer is brutal .
Location: very good
visited the art district, shops, crossed the river on foot bridge, wonderful experience

Posted by , from Roanoke on Jun 27, 2017

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Property Features

The Chattanoogan offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 28000 square feet (2601 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly The Chattanoogan. For a fee, parking is available. This Art Deco Chattanooga hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 5 levels
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chattanooga, TN (CHA-Chattanooga Metropolitan) (14.6 km / 9.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Chattanoogan offers 198 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2017.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Chattanoogan has a restaurant serving breakfast only.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 for adults and USD 7.95 for children (approximately)
  • Self parking fee: USD 9 per night (in/out privileges)
  • Valet parking fee: USD 16 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chattanoogan
  • Hotel Chattanoogan
  • The Chattanoogan Hotel Chattanooga
  • Chattanoogan Hotel Chattanooga
  • Chattanoogan Chattanooga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.