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"Very nice mid-range place. Stayed for weekend @ Carowinds. Nice room - especially for the price point. Recommend. " More

By SuperCrewBoy, from Savannah, GA, USA on Thu 24 May 2012

Hotel Description

Charlotte hotel in Arrowood area

Close to airport

Your stay at this Arrowood hotel places you within 6 miles (10 km) of Carowinds Theme Park and Carolina Place. Also within 9 miles (15 km) are Charlotte Convention Center and Bank of America Stadium.

Business services

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free Internet, soaking tubs

The 77 soundproofed guestrooms offer free WiFi and free wired Internet, as well as DVD players. Deep soaking bathtubs are included, along with kitchens, premium bedding, and flat-screen TVs. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Aug 8 - Aug 9

Suite, 1 Bedroom, Accessible (1 King, Comm, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible (1 King, Comm, Roll Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Candlewood Suites Charlotte - Arrowood, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Couples (1)
2 out of 5
The room was decent but there was a bug infestation and there was barely any cleaning crew. I am under the impression that they are short staffed.

Posted by on May 24, 2021

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4 out of 5

Clean and Convenient

Pros: Free breakfast, Close restaurants, Free Internet, near carowinds
Very nice mid-range place. Stayed for weekend @ Carowinds. Nice room - especially for the price point. Recommend.

Posted by , from Savannah, GA, USA on May 24, 2012

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5 out of 5

Great hotel for business traveler!!

Pros: Free breakfast, Free Internet, Quiet
I stayed there a few weeks ago for 7 nights and it was perfect! Breakfast was adequate and they have a large lobby/breakfast area. The price was just right and didn't have to pay high dollars for a hotel with same quality and less amenities. Staff was extremely friendly and they went above and beyond for me. They even called me about 30 minutes after I checked in to see if everything was OK with my room. Speaking of room, it was extra spacious. Large enough for me to feel like I was in a studio apartment. My room was studio style with a large eating table, full kitchen, sofabed in a sitting area plus a queen size bed. I stayed in one of their upgraded rooms (had to pay a few extra dollars but it was well worth it) that had a flat screen TV, new mattress, sofabed, and a couple of other things that I can't remember at this time. I would highly recommend anyone to stay here. I felt safe and enjoyed my stay while working in Charlotte.

Posted by , from Atlanta, GA, USA on Feb 16, 2012

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5 out of 5

Nice place to stay with a big family

The place is really close to Carowinds. It has a great breakfast and the rooms are real nice. The kids had a great time in the pool. Beds were comfortable and it was nice to a have a lot of seperate rooms.

Posted by on Sep 15, 2009

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3 out of 5

Stay somewhere else in same price range

First of all, it took 15-20 mins to check in and no one else was around. The A/C is in the living room so if you want the bedroom to stay cool and someone has to sleep on the sofabed, tell them to bring winter pajamas. There's a little fan in the wall between the L/R and B/R that will cool the bedroom at the expense of frostbite to whoever is in the L/R. The shower was pathetic. We all had to get on our knees to wash our hair under the tub's faucet. No water pressure at all. The area between the top of the tub needed to be cleaned or re-caulked - very dirty looking. The continental breakfast was not good at all. Cereal was the only thing that tastes good enough to eat and that's if your milk was cold after sitting in a carafe for who knows how long. We choose this hotel so our son's friend would have his own bed (sofabed) - just had to chisel the frost off his eyebrows in the morning.

Posted by on May 6, 2008

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4 out of 5

Mid-Level Quality Matches The Cost

We stayed in one of the hotel's suites from 8-29-07 to 9-03-07. We were bringing our daughter to start college at JWU. If you are looking for a basic hotel suite that includes a FULL kitchen and offers a continental breakfast ; then Mainstay is a good choice. It has a cute outdoor pool and wireless internet. This hotel has mid-level quality that matches its cost per night. Nothing fancy to write home about; it'll simply meet all your basic needs. We would stay here again. If budgeting is on your mind, you'll find the basic value to cost is a simple match.

Posted by on Sep 21, 2007

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About the Candlewood Suites Charlotte - Arrowood, an IHG Hotel

Location 7926 Forest Pine Dr, Charlotte, NC 28273

Property Features

Candlewood Suites Charlotte - Arrowood, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood, an IHG Hotel also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free. This Charlotte hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (16.6 km / 10.3 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Charlotte - Arrowood, an IHG Hotel offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per night (maximum USD 245 per stay)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night (maximum USD 245 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Charlotte Arrowood Hotel
  • Mainstay Suites Hotel Charlotte
  • Charlotte Mainstay
  • Mainstay Charlotte
  • Mainstay Hotel Charlotte
  • MainStay Suites Charlotte Arrowood Hotel
  • MainStay Suites Arrowood Hotel
  • Candlewood Suites Arrowood Hotel
  • MainStay Suites Arrowood
  • Candlewood Suites Charlotte Arrowood
  • Candlewood Suites Arrowood
  • Candlewood Suites Charlotte Arrowood
  • Candlewood Suites Charlotte - Arrowood, an IHG Hotel Hotel
  • Candlewood Suites Charlotte - Arrowood, an IHG Hotel Charlotte

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.