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5.0 out of 5

"Very nice, great price, clean .people were very nice very secure guarded gate . Sell beer out of the vending machine great price . " More

By a verified traveler on Mon 02 Mar 2020

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Hotel Description

3.5-star guestrooms with free WiFi

In Chapala

At this Chapala hotel, you'll be within half a mile (1 km) of Sierra De San Juan Cosala and 3 miles (5 km) of Lake Chapala. Also, Chapala Malecon is within 3 miles (5 km) and Chula Vista Country Club is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, flat-screen TVs

The 71 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Free local calls, free bottled water, and hair dryers are also available.

Standard Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$62* Per night/room Oct 18 - Oct 19

HS HOTSSON Smart Chapala ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HS HOTSSON Smart Chapala

Everyone (1)
5 out of 5
Very nice, great price, clean .people were very nice very secure guarded gate . Sell beer out of the vending machine great price .

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 11, 2020 by .

We appreciate your feedback, we look forward to seeing you soon in this, your home. Greetings

Property Features

HS HOTSSON Smart Chapala offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly HS HOTSSON Smart Chapala. Free self parking is available. This 3.5-star Chapala hotel is smoke free.

  • 71 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

HS HOTSSON Smart Chapala offers 71 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

VISTA HERMOSA - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

SR SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Hot springs/mineral springs in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at HS HOTSSON Smart Chapala

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HS HOTSSON Smart Chapala Hotel
  • HS HOTSSON Smart Chapala Chapala
  • HS HOTSSON Smart Chapala Hotel Chapala

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.