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Hyatt Carmel Highlands

4.0 star property
Family-friendly 4-star resort with outdoor pool

Choose dates to view prices

Photo gallery for Hyatt Carmel Highlands

Breakfast and lunch served
Outdoor pool, sun loungers
Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace
Property entrance
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Point Lobos State Natural Reserve
    ‪8 min walk‬
  • Place, Point Lobos Ranch
    ‪11 min walk‬
  • Place, China Cove
    ‪5 min drive‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, down comforters, pillowtop beds, in-room safe

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • 500 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Big Sur Suite, 1 Bedroom, Ocean View

  • 609 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Point Lobos Suite, 1 Bedroom, Ocean View

  • 850 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 893 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

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Restaurant

Hyatt Vacation Club At Highlands Inn

Carmel Highlands
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 177 reviews
$296 nightly
The price is $332
Dec 4 - Dec 5
Total with taxes and fees
Hyatt Vacation Club At Highlands Inn

About the neighborhood

Carmel

Carmel Highlands stay.Within a 15-minute walk of this Carmel Highlands resort, you'll find Point Lobos State Natural Reserve and Gravity Garden. Point Lobos Ranch and Hidden Beach are also within 3 miles (5 km).
View more Resorts in CarmelOpens in a new window

What's nearby

  • Gravity Garden - 7 min walk - 0.4 miles
  • Point Lobos State Natural Reserve - 8 min walk - 0.5 miles
  • Point Lobos Ranch - 11 min walk - 0.6 miles
  • China Cove - 5 min drive - 0.7 miles
  • Hidden Beach - 5 min drive - 1.2 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬7 min drive
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Carmel Highlands

Family-friendly 4-star resort with outdoor pool
Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the family-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. 54-inch flat-screen televisions come with cable channels, DVD players, and pay movies. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

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Restaurant
Hyatt Vacation Club At Highlands Inn
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 177 reviews
$296 nightly
The price is $332
Dec 4 - Dec 5
Total with taxes and fees
Hyatt Vacation Club At Highlands Inn

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

How close is Hyatt Carmel Highlands to the airport?

Hyatt Carmel Highlands is 10.3 mi (15-min drive) away from the Monterey Peninsula Airport (MRY) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Carmel Highlands?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on Dec 8, 2025 start from $271.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Carmel Highlands have an airport shuttle?

Airport shuttle services are not available at Hyatt Carmel Highlands.

How close is Hyatt Carmel Highlands to the beach?

This resort is 4.9 mi (9-min drive) from Carmel Beach and 0.7 mi (2-min drive) from Gibson Beach. Don't forget your sunscreen!

Does Hyatt Carmel Highlands offer free breakfast?

Free breakfast isn’t provided at Hyatt Carmel Highlands, but cooked-to-order breakfast is offered for a fee of between USD 20 and 35 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Carmel Highlands?

No, there is no casino at this resort.

What time is check-in at Hyatt Carmel Highlands?

Check-in start time: 4 PM; Check-in end time: 3 AM.

Is there free parking at Hyatt Carmel Highlands?

This resort offers free self parking and valet parking.

Does Hyatt Carmel Highlands have a pool?

Hyatt Carmel Highlands features an outdoor pool.

Does Hyatt Carmel Highlands have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Carmel Highlands have a spa?

This resort has a spa, which features Swedish massages.

How close is Hyatt Carmel Highlands to downtown Carmel?

Hyatt Carmel Highlands is 3.8 mi away from Carmel.

Reviews

Hyatt Carmel Highlands Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 820 reviews
Rating 8 - Good. 168 out of 820 reviews
Rating 6 - Okay. 106 out of 820 reviews
Rating 4 - Poor. 63 out of 820 reviews
Rating 2 - Terrible. 37 out of 820 reviews

Reviews

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View restaurant great
Stayed 3 nights in Sep 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service
The parking was pretty far
Stayed 1 night in Jul 2025

10/10 Excellent

Roopa

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

C
Stayed 1 night in Aug 2025

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Room not ready when promised

Our reservation was not ready as expected, we finally got in out room at 5:30 pm, after we travelled all day.
Stayed 1 night in Aug 2025

4/10 Poor

Austin

Liked: Cleanliness
Check-in was hectic and not an ideal flow. We ended up parking ourselves and waiting for our room to be ready. Beautiful stay, but the time-share aspect took away from the experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained, restaurant was delicious, staff was friendly and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The views are spectacular and the staff are very friendly. The restaurant wad also very good!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were great, location was convenient for exploring Carmel and Monterey.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yihang

Stayed 1 night in Aug 2025

6/10 Okay

Adam, Dobbs Ferry

Traveled with partner
Liked: Staff & service
Old and rund down.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdul Rashid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
scenic ocean view
Stayed 2 nights in Aug 2025

8/10 Good

chris

Stayed 1 night in Aug 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
You could use more chairs around the pool
Stayed 3 nights in Aug 2025

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property fantastic views and the staff was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Service from the front desk to the valet to the restaurant was top notch. Super helpful and very attentive. Loved the vibe of the whole property! The live music was great and the martinis were great!
Stayed 2 nights in Jul 2025

6/10 Okay

Vivian

Traveled with family
Liked: Amenities
A great location and easy drive to Carmel Valley and attractions in the area. The place needs some work-paint is flaking. It’s beautiful with great views but dated. The housekeeping never came even though it said in the welcome sheet that they come daily with an evening turn down lights as well. No refrigerator in the room. The bell staff were not quite welcoming and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Struggling hotel with overpriced rates

If I’m paying $850 a night, I expect better service and accommodations than what the local roadside motel has to offer. This aging hotel fell short of our expectations for the following reasons. 1) The check-in process took 25 minutes. Not because of a line but because of slow service and other upset customers. 2) Upon checking in, you are immediately referred to someone who harasses you about timeshares. 3) The ocean view room we paid extra for smelled musty and the ocean view was blocked by a giant tree. 4) The room had no refrigerator as advertised. No mini fridge was available. This resulted in us having to toss $50 worth of leftovers. 5) The first time we tried taking a shower we noticed the water wouldn’t drain. 9 hours later and the issue was still not resolved. 6) We were provided another room, but it was further away from the amenities and had no ocean view. We were offered no compensation even though we paid more for an ocean view room. The staff seem unable to make basic decisions without getting a manager involved, who never even has the courtesy to show their face. Overall this was a poor experience and we will not be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Haini

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 6 nights in Jun 2025

2/10 Terrible

Igal

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water in the bath, staff didnt take care to fix the problem or move us to different room Very bad attitude
Stayed 2 nights in Jul 2025

2/10 Terrible

william

Traveled with partner
Disliked: Amenities, property conditions & facilities
The location & view are exceptional. The valet & front desk staff were very good. The bath had nice shower doors & vanity mirror but overall the room was very poorly designed & equipped & had poor quality of finishes throughout. Nothing coordinated. ROOM SPECIFIC: no quality of interior design, no refrigerator, curtain over thermostat, lack of good lighting, no chairs other than uncomfortable chairs at small round table, no comfortable chair to lounge & enjoy the view, 1 piece of art in room that was hung 3" from ceiling to avoid fire alarm, low budget & useless electric fireplace that took up too much of the room, too many floor finishes, no pad & pen, no area information booklet, laminate floor looked & felt cheap, inset run under bed did not align with furniture BATH SPECIFIC: no quality of interior design, shower tile layout made no sense & felt cheap, no shelf in shower, no shelf in shower room, no trash can in shower room, no mirror in shower room, bad lighting, bad water pressure, one-ply toilet paper, toilet paper holder in location that injured knees HOUSEKEEPING SPECIFIC: no new hand towels, coffee mugs wiped with cloth instead of changed for new, bed not made properly...only pulled up & tucked at bottom, pillows not fluffed or made nice OVERALL: At a cost of $674 per night plus taxes & fees, this was an expensive 2 night getaway & was not worth the cost. For this price, I would expect much more quality & service from a hotel. Very overrated property!
lack of design in overall room with 1 piece of art at ceiling, huge electric fireplace, no lounge chair, bad finishes
lack of design in bathroom, no shelf in shower, no shelf in bathroom, no trash can, no mirror, bad finishes
lack of design, too many finishes, cheap laminate floor
housekeeping version of making the bed
Stayed 2 nights in Jul 2025

10/10 Excellent

SUSHEEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unique location
Stayed 2 nights in Jul 2025