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Parkway Hotel & Spa

4.0 star property
Family-friendly 4-star hotel with indoor pool

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Property entrance
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, sun loungers
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Bowlplex Cwmbran
    ‪3 min drive‬
  • Place, Llantarnam Grange Arts Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪23 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Cwmbran

Llantarnam stay.Your stay at this Llantarnam hotel places you within 3 miles (5 km) of Bowlplex Cwmbran and Llantarnam Grange Arts Centre. Also, Llanfrechfa Grange Hospital is within 3 miles (5 km) and Grosmont Castle is within 6 miles (10 km).

What's nearby

  • Bowlplex Cwmbran - 3 min drive - 1.7 miles
  • Llantarnam Grange Arts Centre - 3 min drive - 2.4 miles
  • Cardiff Castle - 23 min drive - 18.0 miles
  • Principality Stadium - 23 min drive - 18.4 miles
  • Cardiff Bay - 24 min drive - 18.6 miles

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪The Greenhouse - ‬20 min walk
  • ‪Blinkin Owl - ‬3 min drive
  • ‪Ellie's Pit Stop Café - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Crows Nest - ‬4 min drive

About this property

Parkway Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Frequently asked questions

How close is Parkway Hotel & Spa to the airport?

Parkway Hotel & Spa is 29.8 mi (51-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Parkway Hotel & Spa?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Parkway Hotel & Spa on Jan 7, 2026 start from $85.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Parkway Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Parkway Hotel & Spa.

Does Parkway Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Parkway Hotel & Spa, but buffet breakfast is offered for a fee of GBP 14.95 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Parkway Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Parkway Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Parkway Hotel & Spa?

This hotel offers free self parking.

Does Parkway Hotel & Spa have a pool?

Parkway Hotel & Spa features an indoor pool and a children's pool.

Does Parkway Hotel & Spa have a restaurant?

Parkway Hotel & Spa is home to Ravellos, which features Modern European cuisine.

Does Parkway Hotel & Spa have a spa?

Pamper yourself with a day at The Beauty Rooms, where you can enjoy prenatal massages, mani/pedis, and reflexology.

How close is Parkway Hotel & Spa to downtown Cwmbran?

Parkway Hotel & Spa is 1.2 mi away from Cwmbran.

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Staff & service
Staff are so welcoming and friendly. Bar food menu is excellent. Rooms are beginning to look tired and need updating, especially the shower and carpets. The front entrance looks spectacular with pots and hanging baskets in abundance. Gardener deserves the highest commendation for the trimmed topiary and flowers. However, all staff make your stay extra special as nothing is too much trouble. Definitely the best place to stay in Cwmbran.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Good Option for Newport

Excellent boutique hotel with very good spa facilities. Looking forward to further stays in the future
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, nuce to be able to use Pool and spa. Staff very friendly and beds exceptionally comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful, especially the receptionist Phillipa .
Stayed 1 night in Aug 2025

10/10 Excellent

Zul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we liked: Nice property with very friendly reception staff especially Pippa. Never used the spa and swimming facilities but it’s great this is on offer for all residents. What could be better: Lounge bar does not serve coffee after 9pm. Food in the lounge bar could be better. What we didn’t like: Breakfast at £31 Food in the Ravelles restaurant is overpriced.
Stayed 1 night in Aug 2025

6/10 Okay

Rizwan

Stayed 1 night in Aug 2025

10/10 Excellent

Rasul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Traveled with partner
It was a lovely hotel abit dated , room was dusty in places but overall enjoy our stay. Breakfast was not but ok but over priced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and quiet location.
Stayed 2 nights in Aug 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
When Downton Abbey meets the shining!
Stayed 1 night in Aug 2025

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

This was a terrible stay and we wouldnt go back again. The room was filthy, dust covered all frames, the plug socket was hanging off by the bed dangerously, the floor had two sweets wrappers on it and hadnt been hoovered at all. At dinner we ordered a beef burger and chicken burger which came to £33. They were grim, the beef burger was grey and the chicken was a dry tasteless and something you wouldnt feed to a dog. I got vinegar but in both bottles appeared to be dead bugs. See pic. The shower had no power and the shampoo dispenser was hanging off. Drains smelt awful and it stank like poop in there. The cream cakes from the day before were still in the cabinet in the morning. Breakfast was equally disgusting, and everything was dirty, which resulted in just eating a yoghurt. Lastly the bed was so uncomfortable and because nothing was clean we slept on top. Would never go back. Avoid.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and service excellent. Towels and linen were however looking a little tired.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Amenities
All staff extremely helpful and respectful
Stayed 1 night in Aug 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe place to stay

Comfortable. Clean. Quiet. Didn't use the bar or restaurant as it was a flying visit
Stayed 1 night in Aug 2025

6/10 Okay

paul

Business traveler
Liked: Cleanliness, room comfort
Hotel looks a bit dated. Food good and bed comfy. Annoyed that they refused to let me have a printed invoice. My company requires a printed invoice with the hotel name etc. w
Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and quiet hotel

Lovely hotel, tucked away nicely off the main road. Good food in the bar, nice comfortable rooms and a great pool for a hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Darren

Stayed 1 night in Jul 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ambience, easy parking and very competitively priced against other hotels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped including 2 chairs and a small table. There was a fan, iron and a room safe which is rare in the uk. The hotel was great value for money. The pool looked very enticing but we didn’t have time to use it due to outside commitments. I would definitely recommend this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We could not fault our short but immensely enjoyable stay! The Parkway ticked all our boxes - from the excellent and discreet level of service in all areas to the dining menu and options. The spa was particularly good as we've often found that such amenities offered in a hotel package are lacking or incur addiotonal costs: not so here - decent pool, steam and sauna plus a welll stocked gym
Stayed 2 nights in Aug 2025