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4.7 out of 5

"They only had a Keurig & no way to make a cup of tea. Only styrofoam cups &they cannot be microwaved. Otherwise very nice " More

By a verified traveler on Tue 16 Jul 2019

Hotel Description

Enjoy the indoor pool at this 3-star Carbondale hotel

In Carbondale

Within 6 miles (10 km) of this Carbondale hotel, you'll find Southern Illinois University and Railroaders Memorial. SIH Medical Group and Fresenius Medical Care at Memorial Hospital Carbondale are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$95* Per night/room Feb 28 - Mar 1

Suite, 1 King Bed, Non Smoking (Whirlpool Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Study)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Carbondale-Conference Center ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Carbondale-Conference Center

Everyone (1) Family (4)
5 out of 5

Posted by on Feb 14, 2021

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4 out of 5
They only had a Keurig & no way to make a cup of tea. Only styrofoam cups &they cannot be microwaved. Otherwise very nice

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by Jane

Thank you for writing about your stay. We apologize about not having hot water ready for your tea. Next time you visit us let the front desk staff know and we will have hot water ready for you. They are always eager to help a guest.

5 out of 5
Quick checkin and staff were accommodating. Room was large and very comfortable.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 14, 2019 by Jane

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 27, 2019 by Jane

Thank you for taking time to review your stay!

3 out of 5

Whoever said this hotel was quiet???

Hotel is clean. Front desk wasn't rude but I wouldn't say overly friendly by any means. Checking in was a hazzle & I asked upon arrival if guests could rent rooms 4 gatherings & was told they don't allow 4 private parties. I explained it didn't have anything 2 do with alcohol and answer was still no...that it didn't matter. Room was clean so i was happy about that but when I returned back from my business meeting hotel seemed 2 b having a huge party. I figured it probably wouldn't b 4 last long but then after talking 2 other guests. They complained it had been going on all evening. I had to get up early so I called after awhile because music was so loud you could feel the vibrations in the room. I was told several guests had complained but that college party would be quitting around 11 or so. You could watch individuals who had been drinking from the party walking around pool, lobby, and hallway areas while little kids who were staying there did the same. Not a safe environment I didn't think. But they don't do private parties! Never was offer of any kind of a discount even when I commented again about noise at checkout when asked about the stay. Clerk just smiled & said yes, she was sorry about that. Location was good though it was right down the street from other restaurants ,etc. which was helpful. But 4 the price of this hotel I just should have saved the extra money & went 2 hotel that I could have had a good night's sleep.

Posted by on Mar 6, 2010

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5 out of 5

Pleasantly surprised

This is a clean new hotel. It was nicely decorated and the food at the Houlihans restaurant was better than anticipated. The business center was also very useful for email and printing boarding passes. The staff also was very helpful. The only complaint I would have is the ""thin"" walls allow too muc noise from neighboring rooms. Other than that, it was really good and I highly recommend this hotel.

Posted by on Jul 1, 2009

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5 out of 5

Fantastic

The Carbondale Holiday Inn Conference Center is the best hotel I have visited this past year. The front desk staff was knowledgeable, courteous, and efficient. I really appreciated the free/or discounted breakfast at Houlihans the following morning. The rooms are clean, quiet, and very pet friendly. The grounds were perfect for our pet. The instructions were clear where to walk, and where to not walk our dog. The areas designated were not the rough woodsy backlot of typical hotels, but were well groomed and landscaped. Still in the back, but it did not seem like this area was an afterthought.

Posted by on Mar 30, 2009

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5 out of 5

Fantastic Property

Although it's 12 miles off the interstate, it was well worth the drive to get to this property. The lovely appointed lobby and well-dressed and mannered staff just set the tone for our stay. The room had 2 queen size beds that were very comfortable. The room was a little small, but it was very clean and the bathroom was immaculate. The property has a Houlihan's Restaurant, we ate there that evening and the food was good.

Posted by on Jul 8, 2008

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5 out of 5

One of the best hotel experiences we've had.

My son and I came down to Carbondale to check out Southern Illinois University and we were thrilled with this hotel. I have had some very bad experiences with other hotel chains and I was anticipating another one BUT THIS WAS GREAT. XXX was my first contact on the phone and she was wonderful but every staff member we came in contact with was extremely helpful and friendly - no attitude. The room was very, very clean. Beds extremely comfortable especially important because I have a very bad back. It was quiet ! Whatever small hall noises were drowned out by the ability to keep the fan running at a constant temperature throughout the night. The restaurant next door provided very good food at reasonable prices - quick and good room service. It was very nice to have a fridge and microwave in the room - saved a bit of money on meals. Breakfast included on weekdays and discount coupons on weekends. Exercise room had great variety, was very clean, and pool very nice as well. Hotel was conveniently located down the street from a major mall & a WalMart. Two minutes from the SIU campus. What a pleasant surprise this was!

Posted by on Mar 30, 2008

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5 out of 5

Pleasant Surprise

We were pleasantly surprised by the quality of this hotel. Superb bedding and extra large room. Houlihan's was a great spot for a night cap and the bacon and freshly squeezed orange juice at the Sunday buffet breakfast were wonderful.

Posted by on Nov 18, 2007

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About the Holiday Inn Carbondale-Conference Center

Location 2300 Reed Station Parkway, Carbondale, IL 62901

Property Features

Holiday Inn Carbondale-Conference Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2800 square feet (260 square meters). The business-friendly Holiday Inn Carbondale-Conference Center also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Carbondale hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • 2800 sq ft of conference space
  • 260 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Marion, IL (MWA-Williamson County Regional) (13.8 km / 8.6 mi)
  • Train station: Carbondale Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Carbondale-Conference Center offers 100 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers. This Carbondale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

Fat Bottom Betty's - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fat Bottom Betty's - This bar serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 per room (weight limit: 35 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carbondale Holiday Inn
  • Holiday Inn Carbondale
  • Holiday Inn Hotel Carbondale
  • Holiday Inn Carbondale Hotel Carbondale
  • Holiday Inn Carbondale Hotel
  • Holiday Inn Carbondale Carbondale
  • Holiday Inn Carbondale Conference Center
  • Carbondale Conference Center
  • Holiday Inn Carbondale-Conference Center Hotel
  • Holiday Inn Carbondale-Conference Center Carbondale
  • Holiday Inn Carbondale-Conference Center Hotel Carbondale

You should know

  • Pool access available from 7 AM to 10 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.