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4.7 out of 5

"Loved the hotel, all staff was super friendly and helpful. Jorge helped us put together a birthday dinner for my mother on the beach. We had fresh fis ... " More

By a verified traveler on Thu 11 Feb 2021

Hotel Description

4-star beachfront hotel near Norte Beach

On the beach

You'll be within 2 miles (3 km) of Dolphin Discovery and 6 miles (10 km) of Norte Beach with a stay here. Mujeres Beach is within 9 miles (15 km) and Las Americas Cancun Mall is within 16 miles (25 km).

Dining options, 2 bars/lounges

This traditional hotel includes 2 restaurants, an outdoor pool, and a fitness center. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. A poolside bar, a 24-hour front desk, and a terrace are also provided.

Free WiFi, balconies

The 110 soundproofed guestrooms offer free WiFi and room service. Other amenities include balconies, coffee/tea makers, and flat-screen TVs with cable channels.

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$177* Per night/room Aug 23 - Aug 24

Superior Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Bathtub, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Private Pool, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Izla Hotel ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Izla Hotel

Everyone (7) Family (2)
5 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 28, 2021 by Customer Service

Thank you for evaluating our perfomance!

5 out of 5
Loved the hotel, all staff was super friendly and helpful. Jorge helped us put together a birthday dinner for my mother on the beach. We had fresh fish and shrimp and we even had a cake made for her. It was amazing! Juan Carlos served us during our dinner and was super throughout the whole dinner.

Posted by on Feb 11, 2021

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Comment from Hotel Management

Feb 14, 2021 by Customer Service

How wonderful to know that you enjoyed your time with us and we would love too have you back!

5 out of 5

Posted by on Jan 21, 2021

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Comment from Hotel Management

Feb 2, 2021 by Customer Service

Thank you for visiting us!

5 out of 5
Beautiful hotel with great staff! Food was at the on-site restaurant was fantastic. Would definitely recommend and stay here again!

Posted by , from Atlanta, GA on Jan 20, 2021

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Comment from Hotel Management

Jan 26, 2021 by Customer Service

Dear John, thank your for sharing your experience and we already look forward to welcome you again.

4 out of 5
I thought the property was absolutely lovely. It was beautiful and spotless. My only complaint was that they did not provide umbrellas at the pool or beach. When I asked why this was they said it was too windy. It was not windy and the resort next door had umbrellas at their pool.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 26, 2020 by Customer Service

Thank you for your valuable rating!

5 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 23, 2019 by Customer Service

Thank you so much for your review!

4 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 23, 2019 by Customer Service

Thank you for stoping by to review us!!!

5 out of 5
This is a Beautiful & New Hotel. The Rooms are Large & Clean. The Shower is HUGE and the Bathroom is stocked daily with Shampoo, Conditioner, Lotion & Soap. The Restaurant has a Caf

Posted by on Dec 12, 2018

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Comment from Hotel Management

Dec 13, 2018 by Customer Service

How wonderful to know that you have a great time and will be looking forward to have you back! Kindest regards.

5 out of 5
Beautiful hotel. I couldn't believe how excellent the service was considering how affordable the cost was. I highly recommend doing 1/2 board because the food is excellent and they serve several courses.

Posted by on Nov 28, 2018

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Comment from Hotel Management

Dec 2, 2018 by Customer Service

Dear Guest, many thanks for your comments and we highly appreciate the opportunity you gave us to be your host. Will look forward to have you back in the near future.

4 out of 5
Nice, new hotel on the quiet side of the island. Good breakfast included in price. A golf cart is a must because there are no other restaurants nearby, but you're going to want a golf cart anyway on Isla Mujeres.

Posted by on Aug 30, 2018

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Comment from Hotel Management

Sep 9, 2018 by Customer Service

Dear Guest, it was a great honor being part of your holidays. How wonderful to discover that you enjoyed your time with us and will be awaiting for a new opportunity to have you back! Sunny regards.

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Izla Hotel like an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available. This 4-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2017
  • Bar by the pool
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Izla Hotel offers 110 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Izla Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Snorkeling nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash.

  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Cash or credit card deposit required
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Izla Hotel Isla Mujeres
  • Izla Isla Mujeres
  • Izla Hotel Hotel
  • Izla Hotel Isla Mujeres
  • Izla Hotel Hotel Isla Mujeres

You should know

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.