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Casa de los Sueños Boutique Hotel

4-star property
Carretera Garrafon Manzana 55, Isla Mujeres, QROO 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 4 Travelocity Reviews

"The views are stunning. The property is exactly as pictured " More

By a verified traveler on Tue 28 May 2019

Points Of Interest

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Hotel Description

4-star beach resort near Garrafon Natural Reef Park

Oceanside stay

At this Isla Mujeres resort, you'll be within half a mile (1 km) of Garrafon Natural Reef Park and 3 miles (5 km) of Dolphin Discovery. Parque de los Suenos and Costa Occidental de Isla Mujeres National Park are also within half a mile (1 km).

Full-service spa, dining

This boutique resort features a full-service spa, 3 outdoor pools, and a restaurant. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Luxe linens, free WiFi

The 12 individually decorated guestrooms offer free WiFi and minibars. TVs, room service, and premium bedding are also available.

Double Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$98* Per night/room Jun 27 - Jun 28

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa de los Sueños Boutique Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa de los Sueños Boutique Hotel

Everyone (3) Family (1)
5 out of 5
The views are stunning. The property is exactly as pictured

Posted by on May 28, 2019

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Comment from Hotel Management

May 31, 2019 by RJ

Thank You :)

5 out of 5
We love casa de los suenos. We had the Pesidential suite which was just gorgeous and huge. I think it was the most comfortable bed and pillow I have ever slept on. The views, the space, the kitchen, everything perfect. But what I really want to tell you about is the staff. By the 2nd day you would of thought we owned the place. Friendliest people ever. Dido is “Fantastic”, they took Flan off the menu and after all his hard work they made some just for me. He always came and talked to us, making sure we were all set and we loved his stories about the beautiful island. Wakeen is about the happiest guy around, never saw him without a smile on his face or going out of his way to acknowledge us and making sure we were just as happy. Rosie helped us freshen up on our Spanish and said she wants us to come back. Omar the director of the place went out of his way also, also making sure that all of needs were taken care of. To sum it up, it was so nice to stay at a place where you know each and everyone of them loves their job and the people that come their to visit and stay. There where a few small issues and I can not believe how quickly they were taken care of. Highly recommend staying or planning a day here. A++ To all !

Posted by , from Troy, MI on Oct 27, 2018

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Comment from Hotel Management

Nov 4, 2018 by RJ

Thank You, for you Glowing review! We appreciate your kind words, please come back, Mi casa es su casa :)

5 out of 5

A slice of heaven and we will be back!!

Pros: Everything, I loved everything about this hotel. The clean room, the restaurant, the view, the access to the ocean and especially the staff.
Cons: Everything is perfect just the way it is.
Location: Sea turtle farm, Ixchel Mayan ruins at Punta Sur, Javi's Cantina Bar, Oscar's restaurant. Shopping at the east side locals streetside stands.
We spent 5 glorious days in this island paradise with our two teenage sons. Our room was super clean and had a wonderful view of the beautiful Caribbean. Every morning we were served a complimentary breakfast which was all superb, I highly recommend the Suenos Migas!! Drinks were delicious (make sure to have a margarita and a bloody caesar) and served by the friendliest staff I've ever encountered, they all took superior care of us. We had a refrigerator stocked with soda, Corona and bottled water upon our arrival, water was replenished daily. There is a small waterpark, several pools, and a pier with a rope swing. The snorkeling was devine, my son found a conch shell with a baby starfish and several anemones. Kayaks, paddle boards and snorkeling gear are all available any time you may need them. The lunch and dinner menu are spectacular, we tried almost everything on the menu and it was all delicious.We rented a golf cart to tour the island and visited the sea turtle farm and also the Mayan ruins. Both were wonderful experiences. Downtown for shopping was fun but my favorite shopping was with the locals on the east side of the island. I just can't say enough great things about staying here, the island has a piece of my heart and I'm already planning a trip back.

Posted by , from Iowa on Mar 17, 2018

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Comment from Hotel Management

Mar 26, 2018 by JV

Thank you so much for the glowing review! We are delighted you loved our small slice of paradise and the island as a whole.

4 out of 5

Nice hotel

Nice hotel. It is not on the water, but from your room you will have amazing veiw of the ocean. just down the hill a restaurant with pools and the ocean. You do get a free breakfast and use of the pools ,kayak, and snorkeling. The hotel has its own small pool with a great view of the ocean. I would tell you theirs is a lot of steps. And the only thing I found in the room negative sometime we had low water pressure.

Posted by on Feb 18, 2018

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Comment from Hotel Management

Jul 15, 2018 by JV

Thank you for the great review!

About the Casa de los Sueños Boutique Hotel

Location Carretera Garrafon Manzana 55, Isla Mujeres, QROO 77400

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Casa de los Sueños Boutique Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 4-star Isla Mujeres resort is smoke free.

  • 12 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (38.6 km / 24 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Casa de los Sueños Boutique Hotel offers 12 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining
  • Television
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free full breakfast daily from 8 AM to noon.

Casa de los Sueños Boutique Hotel has a restaurant on site.

Room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Ecotours nearby
  • Boat tours nearby
  • Kayaking on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Spa Zenter has massage/treatment rooms and couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per person (one-way)
  • Airport shuttle fee per child: MXN 1200 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa De Los Suenos Hotel Isla Mujeres
  • Casa los Sueños
  • Casa los Sueños Hotel
  • Casa los Sueños Hotel Isla Mujeres
  • Casa los Sueños Isla Mujeres
  • Casa los Sueños Resort Isla Mujeres
  • Casa de los Sueños
  • Casa Los Suenos Isla Mujeres
  • Boutique Hotel Casa de los Sueños
  • Casa de los Sueños Boutique Hotel Resort
  • Casa de los Sueños Boutique Hotel Isla Mujeres
  • Casa de los Sueños Boutique Hotel Resort Isla Mujeres

You should know

  • Casa de los Sueños Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.