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"The hotel staff were very nice. How ever breakfast could be improved a little. Bottled water was empty by the room most of our stay so we needed to us ... " More

By a verified traveler on Thu 22 Dec 2016

Hotel Description

3-star beachfront hotel near Norte Beach

On the beach

You'll be within half a mile (1 km) of Norte Beach and 2 miles (3 km) of Garrafon Natural Reef Park with a stay at this Isla Mujeres hotel. Aztlán Galería and Costa Occidental de Isla Mujeres National Park are also within half a mile (1 km).

Outdoor pool, terrace

This hotel features an outdoor pool and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, luggage storage, and laundry facilities are also on offer.

Cable TV, stovetops

The individually decorated guestrooms offer minibars and in-room massages. TVs come with cable channels, and other amenities include stovetops and coffee/tea makers.

Cozy Guest Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room Jul 16 - Jul 17

King Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King with Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Media Luna Apartment

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Palm Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Playa la Media Luna, Isla Mujeres ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Playa la Media Luna, Isla Mujeres

Everyone (1)
3 out of 5

Nice hotel. Excellent views and great beach area.

Cons: Wifi access and breakfast area..
The hotel staff were very nice. How ever breakfast could be improved a little. Bottled water was empty by the room most of our stay so we needed to use the water by the lunch room. Not a big deal but it was an inconvenience.. overall the hotel was nice and quiet when we wanted it to be.

Posted by on Dec 22, 2016

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About the Hotel Playa la Media Luna, Isla Mujeres

Location Seccion Rocas, Lotes 9 y 10, Isla Mujeres, QROO 77400

Property Features

As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Event space at this hotel measures 861 square feet (80 square meters) and includes a meeting room. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Playa la Media Luna, Isla Mujeres also features multilingual staff and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Bar or lounge
  • 1 conference room
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (28.7 km / 17.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Cable television is provided. Coffee/tea makers and minibars are provided. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • Television
  • Cable channels
  • Stove
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Fishing nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No elevators
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.