83% Based on 455 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

Hotel Playa la Media Luna, Isla Mujeres places you in the heart of Isla Mujeres, within a 5-minute walk of Norte Beach and 3.9 km (2.4 mi) from Crayola House. Highlights at this beachfront hotel include an outdoor swimming pool, free self parking, and a bar/lounge.

TVs with cable channels are featured in all 18 rooms, and you can enjoy balconies, coffee/tea makers, and in-room massages. Additionally, refrigerators, ceiling fans, and phones are available.

A day of pampering can include massages and facials. Additionally, you'll find free WiFi in public areas, a terrace, and tour/ticket assistance. Each morning continental breakfast is available. There's also limited parking, along with the convenience of car rentals on site.

With a stay at this 3-star Isla Mujeres hotel, you'll be 37.3 km (23.2 mi) from La Isla Shopping Mall.

Standard Double Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$106 per night

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 King Bed, Jetted Tub, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Balcony, Garden Area

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Room, 1 Queen Bed, Balcony, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend out of 455 reviews

Excellent 156
Good 193
Average 62
Poor 24
Terrible 20
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5

About the Hotel Playa la Media Luna, Isla Mujeres

Location Seccion Rocas, Lotes 9 y 10, Isla Mujeres, QROO 77400

Renovations + Closures

This property is undergoing renovations from 13 October 2017 to 31 October 2017 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Event space at this hotel measures 861 square feet (80 square meters) and includes a meeting room. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis. This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (42.3 km / 26.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Playa la Media Luna, Isla Mujeres offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Scooter/moped rentals on site
  • Windsurfing nearby

Spa Services

  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Guests can contact the office using the number on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Playa la Media Luna Isla Mujeres
  • Hotel Playa Media Luna
  • Hotel Playa Media Luna Isla Mujeres
  • Isla Mujeres Playa Media Luna
  • Media Luna Hotel Isla Mujeres
  • Playa la Media Luna Isla Mujeres
  • Playa Media Luna
  • Playa Media Luna Hotel

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least no hours before travel at the number on the booking confirmation.
  • Hotel Playa la Media Luna, Isla Mujeres offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.