Book a hotel near Cambridge City Park, Cambridge

"I booked this hotel for a stay near my grandkids. I ended up with a medical emergency and tried to contact the property several times prior to check in with no response through expedia. Because I couldn't be there, I told my daughter, who is over the age needed to check in, to just go and take my grandsons and swim, use the room. When she arrived she was told she wouldn't be able to check in. The attendant said the room would be refunded. After speaking with her, I wanted confirmation from the hotel so I contacted expedia for confirmation, they reached out to the hotel and spoke with someone else who at that time stated they would not refund. So they lied to my daughter after not allowing her to check in and use the room. So they basically ripped me off and stole my money. I was even ok with credit for the next time I was down there. This person said they would not do that either. If this is how they treat their customers no wonder they aren't busy. Terrible customer service, lying, and stealing. Unacceptable. I will be disputing the charge and filing a complaint with the proper companies."

"Breakfast was fresh and lots to choice from. Laundry was expensive and they needed a sink to wash your hands. Vending machine was also expensive and had to keep asking for change back that wasn't given back. Didn't like that I wasn't all the way checked out and the cleaning guy was in my room already. "

"Room was clean. Staff friendly and hot tub and pool were just right."

"Nice clean hotel!! Comfy sized room (two queens). One of the better breakfasts I’ve head at a hotel. A little noisy since it’s next to a main highway coming in to town. But we got used to it. Worth being so close to Rum River BMX!!"

"This place was great and exactly what we were hoping for. Cassie was excellent to work with, responsive and kind. Thank you for the great stay!"

"My book club (all 50) rented Grandpa's Pool House and had a ball. We did all things 70s and the house was a great fit for our tator tot hotdish meals, shrinky dink crafts and Sloe Gin Fizz drinks. We had a couple hiccups with our stay, and the host and property manager responded immediately and made everything right. "