Book Hotels in Burrell Boom

"The Great House is a very quite old place. They need to improve the furniture and also the cable and wifi service. I had bad connectivity on wifi and the cable was losing signal every hour. "

"Great location form Airport. Felt totally safe. Gfreat for a one day stay"

"Looks like a nice and clean property, but we didn’t get to stay, so I don’t know. Booked a month ahead of time based on location, restaurant on premises (one night, didn’t want extra taxi fees). I emailed ahead of time in response to email they sent asking if we wanted a shuttle and asked for a shuttle. No shuttle showed at the airport. When we arrived it looked nice and exactly what was needed for one night. Traveling with friends that booked though Expedia and they did not have rooms for either party, saying positive Covid guests. Offered to shuttle us and put us up at another hotel. I paid ahead online and they charged my friend at their hotel for the other hotel. We both thought they had said they would not charge them. Their price was over twice as much as where they sent us. They did include breakfast as a selling point - complementary breakfast, and sent a complimentary shuttle to take us to airport in the morning. Oh, the shuttle didn’t show and we had to pay for a taxi to the airport bc when I had the hotel we stayed at call to check, the driver had no idea of the pick up and was too far out for us to make it on time to the airport. So, hotel property may be great, but customer service and our experience was a anything but pleasant. "

"Staff very helpful and cottage wAs clean. "

"Some of the staff members in the restaurant were not courteous or had hospitality. Instead of the staff telling its guests that Covid test needs to be done 24hrs prior to flying, they didn’t and we had to pay twice and each test was $75USD. We had two negative test within 48 and 2 hrs prior to flying. We ended up spending more than we wanted to. The rapid test is done at the airport as well, but they didn’t stated that. The housekeeping staff were friendly and good. "

"The staff was amazing and attentive. We visited for my husband’s birthday. I was able to coordinate cake and balloons ahead of time. Our shuttle driver was awesome. Our room was very spacious, clean and had all the basic amenities. The food was also very delicious. The resort is a nice little hidden gem. Thank you guys for a spectacular stay. "