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"The courtyard /pool area is beautiful and tropical. Enjoyed eating by the pool. Staff was all very nice and friendly. Shower water pressure was low, b ... " More

By a verified traveler on Thu 04 Mar 2021

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Hotel Description

3.5-star spa hotel near Belize Barrier Reef

Belama Phase 2 stay

Your stay at this Belama Phase 2 hotel places you within 2 miles (3 km) of Haulover Bridge and Belize River. Belize Barrier Reef and Swing Bridge are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the 6 conference rooms, business center, and airport shuttle. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$132* Per night/room Jul 17 - Jul 18

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Belize Biltmore Plaza ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Belize Biltmore Plaza

Everyone (9) Couples (2) Family (2)
1 out of 5
Looks like a nice and clean property, but we didn’t get to stay, so I don’t know. Booked a month ahead of time based on location, restaurant on premises (one night, didn’t want extra taxi fees). I emailed ahead of time in response to email they sent asking if we wanted a shuttle and asked for a shuttle. No shuttle showed at the airport. When we arrived it looked nice and exactly what was needed for one night. Traveling with friends that booked though Expedia and they did not have rooms for either party, saying positive Covid guests. Offered to shuttle us and put us up at another hotel. I paid ahead online and they charged my friend at their hotel for the other hotel. We both thought they had said they would not charge them. Their price was over twice as much as where they sent us. They did include breakfast as a selling point - complementary breakfast, and sent a complimentary shuttle to take us to airport in the morning. Oh, the shuttle didn’t show and we had to pay for a taxi to the airport bc when I had the hotel we stayed at call to check, the driver had no idea of the pick up and was too far out for us to make it on time to the airport. So, hotel property may be great, but customer service and our experience was a anything but pleasant.

Posted by on Apr 5, 2022

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4 out of 5
The courtyard /pool area is beautiful and tropical. Enjoyed eating by the pool. Staff was all very nice and friendly. Shower water pressure was low, but otherwise enjoyed our very nice room.

Posted by on Mar 4, 2021

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Comment from Hotel Management

Mar 9, 2021 by Maria

Thank you for your feedback

5 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 9, 2020 by Leandra Flowers

Thank you for your feedback! We look forward to hosting you again soon!

4 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 9, 2020 by Leandra Flowers

Thank you for your feedback! We look forward to hosting you again soon!

4 out of 5

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 29, 2019 by Maria Jose

Thank you for your feedback

4 out of 5
Didn’t like the noise from construction very loud and right next to my rooms

Posted by on Jul 23, 2019

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5 out of 5
AC didn’t really work in my room. Call to get it looked at but they couldn’t get it to work properly. I have primarily stayed at the Raddison all my previous trips to Belize a total of 8 time in the pass year. This was my first time staying here. It was ok.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 19, 2019 by Maria Jose

Ron, thank you for your comments, sorry to hear about your AC not working in your room. We hope you allow us to service you once again. Feel free to contact us on your next stay in Belize City and we will be more than happy to give you a free upgrade.

1 out of 5
It was the worst experience. They sold my room and I had to move to a home. I should get a refund of the price.

Posted by on Feb 24, 2019

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5 out of 5
Stayed in Junior Suite which has a kitchenette and two person spa tub. The hotel is upgrading all its rooms and this one was one of them, so was really 5 star quality. The restaurant at the hotel is about the best you can get in Belize.

Posted by on Dec 19, 2018

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5 out of 5

excellent service

Pros: everything
Cons: shower water pressure
Location: 45 minute drive to altun ha and/or baboon sanctuary. 10 minute shuttle to water taxi to the cayes.
best western very friendly staff - from front desk, gift shop, housekeeping, restaurant, shuttle service & bar, everyone was all smiles & ready to assist. plenty of parking which is nice to have in belize city. made a great home base for seeing belize. grounds were kept beautiful, staff was sweeping the patios & cleaning the pools early in the morning. room had safe to keep belongings. the only improvement i can recommend is higher water pressure in the shower.

Posted by , from kansas on Dec 28, 2017

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About the Best Western Plus Belize Biltmore Plaza

Location 3 Miles Northern Highway, Belize City,

Property Features

Best Western Plus Belize Biltmore Plaza offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 12686 square feet (1179 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Belize Biltmore Plaza. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Belize City hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • 12686 sq ft of conference space
  • 1179 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Belize Biltmore Plaza offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

The Victorian Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Biltmore Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site
  • Sailing nearby
  • Boat tours nearby
  • Snorkeling nearby

Spa Services

Pure Harmony Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. On-site PCR COVID-19 testing is available for a USD 200 fee, and antigen/rapid COVID-19 testing is available for a USD 75 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Onsite COVID-19 testing (PCR) is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum age for COVID-19 test requirement: 1
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 50 per room (roundtrip)
  • Pet fee: USD 30 per pet, per day
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Belize Biltmore Plaza
  • Best Western Biltmore
  • Best Western Biltmore Plaza
  • Best Western Biltmore Plaza Hotel
  • Best Western Biltmore Plaza Hotel Belize
  • Belize City Best Western
  • BEST WESTERN Belize Biltmore Plaza Hotel Belize City
  • Best Western Belize City
  • Best Western Plus Belize Biltmore Plaza Hotel
  • Best Western Plus Biltmore Plaza Hotel
  • Best Western Plus Biltmore Plaza
  • Best Western Belize Biltmore Plaza Hotel
  • Plus Belize Biltmore Plaza
  • Best Western Plus Belize Biltmore Plaza Hotel
  • Best Western Plus Belize Biltmore Plaza Belize City
  • Best Western Plus Belize Biltmore Plaza Hotel Belize City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.