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Home2 Suites by Hilton Jekyll Island

3-star property
101 OCEAN WAY, Jekyll Island, GA 1-855-201-7819
3.8 out of 5
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See all 8 travelocity Reviews

"Close to everything! " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

3-star apartment with kitchen in Jekyll Island

Close to the beach

You'll find Jekyll Island Convention Center and Jekyll Island State Park within a 15-minute walk of this Jekyll Island aparthotel. Great Dunes Park and Fancy Bluff Creek are also within 2 miles (3 km).

Free perks

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, kitchens

The 107 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$141* Per night/room Dec 1 - Dec 2

Studio, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Home2 Suites by Hilton Jekyll Island ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Home2 Suites by Hilton Jekyll Island

Everyone (3) Couples (2) Family (5)
4 out of 5
Close to everything!

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 19, 2021 by General Manager

Dear Maria, Our prime location is one of the many reasons that guests love to stay with us time and time again for at Home2 Suites by Hilton Jekyll Island. We trust that you found our accommodations clean and comfortable during your stay. The next time you're in the area, please don't hesitate to stay with us.

2 out of 5
Hotel was packed! Beds are rock hard. Breakfast was a nightmare with people everywhere. Parking is horrendous. Pool was overcrowded and busy. We went to the pool for a few hours in the morning, but the later it got the more people showed up. We left a day early even though we were going to get charged for the night.

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 9, 2021 by General Manager

Dear Jeromey, We're saddened to learn you did not enjoy your stay. Please accept our apologies for issues with breakfast and parking as well as for any disappointment with the pool. We'll pass your comments along to our staff for further review, and we hope your next trip goes more smoothly.

5 out of 5
Very nice hotel. Located in the Village with plenty of dining and shopping choices. Short walk to the beach.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 7, 2021 by General Manager

It was a pleasure hosting you at Home2 Suites by Hilton Jekyll Island! We're glad our location was ideal for your trip, and we look forward to seeing you again the next time you're in town.

1 out of 5
The first thing that we found when entering our room was a wad of black hair in the shower. When I called and told the front desk, they did nothing. Then I wanted to speak with the manager, but each time I called to speak with her, "She just left" was the reply I got from the front desk. Upon checking out, I finally met the manager. When I told her my bevy of complaints, her only response was "If it was so bad, why didn't you just leave. You were not being held hostage."??? Superior customer service!!! We were priced gouged to begin with due to the pandemic, so her offering to refund 1 night was not enough to satisfy the lack of customer service as well as the paucity of amenities.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by General Manager

Hospitality and cleanliness are everything to us, so it pains us to learn we didn't deliver on those aspects this time around. Our team has been made well aware of your concerns so we can ensure this doesn't happen again. We appreciate you bringing your concerns to light and wish you the best ahead.

3 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 24, 2021 by Deborah Exum, GM

We appreciate your feedback!

5 out of 5

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 28, 2020 by Deborah Exum, GM

Thank you for a perfect score!

5 out of 5
Large room, good beds,good breakfast. Attractive room and amenities. Nice kitchenette and well stocked.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by General Manager

Your kind works are greatly appreciated. It's wonderful that our spacious and comfortable accommodations and fantastic amenities were highlights of your stay. Our team trusts you had a fantastic trip, and we hope you'll allow us to welcome you back to Home2 Suites by Hilton Jekyll Island.

5 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 8, 2020 by Deborah Exum

Thanks for staying with us. We appreciate your feedback!

About the Home2 Suites by Hilton Jekyll Island

Location 101 OCEAN WAY, Jekyll Island, GA 31527

Property Features

Home2 Suites by Hilton Jekyll Island offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. The business-friendly Home2 Suites by Hilton Jekyll Island also features laundry facilities, a convenience store, and express check-out. Free self parking is available. This 3-star Jekyll Island aparthotel is smoke free.

  • 107 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Home2 Suites by Hilton Jekyll Island offers 107 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate living rooms and include sofa beds. 42-inch flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • In-room kitchen
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 95.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 53 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 95.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JEKYLL ISLAND Home2 Suites Jekyll Island Property
  • Home2 Suites Jekyll Island Property
  • Property Home2 Suites Jekyll Island
  • Home2 Suites Jekyll Island JEKYLL ISLAND
  • Property Home2 Suites Jekyll Island JEKYLL ISLAND
  • Home2 Suites Property
  • Home2 Suites
  • Jekyll Home2 Suites Jekyll
  • Home2 Suites By Hilton Jekyll
  • Home2 Suites by Hilton Jekyll Island Aparthotel
  • Home2 Suites by Hilton Jekyll Island Jekyll Island
  • Home2 Suites by Hilton Jekyll Island Aparthotel Jekyll Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.