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4.2 out of 5

"Our stay was for a quick over night. Everything was fine. " More

By a verified traveler on Sun 24 Jan 2021

Hotel Description

4-star beachfront hotel near Jekyll Island State Park

Beachside getaway

You'll find Jekyll Island State Park and Great Dunes Park within a 15-minute walk of this Jekyll Island hotel. Jekyll Harbor Marina and Summer Waves Water Park are also within 2 miles (3 km).

Water park, health club

A water park, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Bring the family and enjoy the lazy river, children's club, and mini golf. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 200 guestrooms also offer free WiFi and TVs with cable channels. 24-hour room service, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Bedroom, Balcony, Ocean View (SW-M)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Balcony (SW-M)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Jekyll Island ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Jekyll Island

Everyone (6) Couples (4)
5 out of 5
Our stay was for a quick over night. Everything was fine.

Posted by on Jan 24, 2021

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Comment from Hotel Management

Jan 25, 2021 by Kechia

On behalf of Westin Jekyll Island, thank you for giving us your feedback regarding your stay with us.

2 out of 5
The room was beautiful. Staff not that friendly. Food was great. No coffee pots or room service. Had to stand in line for coffee.

Posted by , from Angola Indiana on Jun 27, 2020

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Comment from Hotel Management

Jun 29, 2020 by Service Express

We sincerely regret this misfortunate incident and apologize for any inconvenience this may have caused. Management has been notified of your feedback, and we are in the process of taking the necessary steps to resolve the issue.

2 out of 5
We recieved a different room than we reserved, mattress had a huge stain, sheets had a tear, water pressure in the shower was horrible and the drain stopper didnt work. For 400 bucks this is unacceptable.

Posted by , from Chester, GA on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by Jesica

I apologize for all the issues you encounter during your stay. I have sent this review to our housekeeping manager and rooms director. I hope in the future you give us another chance. Thank you.

5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Kechia

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Awesome stay at the Westin! We upgraded to a center ocean view which was excellent! Convenient to the Convention Center where our festival was held!

Posted by , from Hindman KY on Jan 9, 2020

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Comment from Hotel Management

Jan 10, 2020 by Kechia

Thanks for staying with us. We appreciate your feedback!

4 out of 5
I liked that it was close to the beach. I wish they provided fresh complimentary coffee.

Posted by , from Atlanta on May 25, 2019

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Comment from Hotel Management

May 30, 2019 by service express

Thanks for staying with us. We appreciate your feedback!

4 out of 5
We booked an ocean view room, but it was partially restricted. You had to step out on the balcony and move to the farthest corner to even get a very limited view of the ocean.

Posted by on Mar 21, 2019

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Comment from Hotel Management

Mar 22, 2019 by Service Express

We apologize for this issue with not getting the view you wanted and will take it up with the management team.

4 out of 5
Wonderful experience. The hotel was perfect for our weekend stay. Although the bug problem at the pool was off putting we made do with plenty of bug spray. When we checked in, Jessica was very helpful and professional.

Posted by , from NY on Sep 18, 2018

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Comment from Hotel Management

Sep 19, 2018 by M. Lanier-FD Supervisor

Thank you for your response. We are glad you enjoyed your stay with us at The Westin Jekyll Island.

5 out of 5

Great place with great food everything

Pros: The area was relaxing and enjoyable
Cons: When making reservations a better description of room and location
Location: Very accessible
Very nice location with favorable views and access to shops and restaurants

Posted by , from jekyyl island on Jun 30, 2017

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5 out of 5

It was everything the picture represents!!

Awesome experience the room and staff were amazing!

Posted by on Jul 11, 2016

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About the The Westin Jekyll Island

Location 110 Ocean Way, Jekyll Island, GA 31527

Property Features

The Westin Jekyll Island offers its guests a water park (surcharge), an outdoor tennis court, and a lazy river. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An outdoor pool, a 24-hour health club, and a rooftop terrace are also featured at the family-friendly The Westin Jekyll Island. Self parking is free. This 4-star Jekyll Island hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Brunswick, GA (BQK-Golden Isles) (30.2 km / 18.8 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Jekyll Island offers 200 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Housekeeping is offered daily and hair dryers can be requested.

  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

The Westin Jekyll Island has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a water park (surcharge), a lazy river, and an outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding/rental on site
  • Bicycle rentals nearby
  • Miniature golf on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. Front desk staff will greet guests on arrival.

This property does not have a front desk. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 for adults, USD 6 and USD 10 for children (approximately)
  • Valet parking fee: USD 15.00 per night
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jekyll Island Westin
  • Westin Hotel Jekyll Island
  • Westin Jekyll Island
  • Westin Jekyll Island Hotel
  • The Westin Jekyll Island Hotel
  • The Westin Jekyll Island Jekyll Island
  • The Westin Jekyll Island Hotel Jekyll Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.