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Mercure Brisbane Garden City

Property class: 4
4-star hotel near Westfield Garden City Shopping Mall

Choose dates to view prices

Photo gallery for Mercure Brisbane Garden City

A courtyard with outdoor seating, a palm tree, and a building with blue-framed windows.
Unclassified image, 2 of 68, button
A reception area with a counter, seating, and a display case.
A conference room with white chairs and a table, carpeted floor, and recessed ceiling lights.
A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a painting of a beach scene.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Place, Westfield Garden City Shopping Mall
    ‪3 min walk‬
  • Place, BTP Conference & Exhibition Centre
    ‪3 min drive‬
  • Place, Brisbane Technology Park
    ‪3 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a TV, a desk, a chair, and a sofa.

Superior Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Accessible Room)

A hotel room with a bed, two nightstands, an orange sofa, and two abstract paintings on the wall.

Standard Room, 1 Queen Bed (Accessible Room)

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Triple Room, 3 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Brisbane

Upper Mount Gravatt stay.A stay at this Upper Mount Gravatt hotel places you within half a mile (1 km) of Westfield Garden City Shopping Mall and 3 miles (5 km) of Griffith University Nathan Campus. Also within 9 miles (15 km) are The Gabba and Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 3 min walk - 0.2 miles
  • BTP Conference & Exhibition Centre - 3 min drive - 1.2 miles
  • Brisbane Technology Park - 3 min drive - 1.2 miles
  • Hughesville - 3 min drive - 1.2 miles
  • XXXX Brewery - 15 min drive - 11.3 miles

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 28 min drive

Restaurants

  • ‪The Coffee Club - ‬12 min walk
  • ‪Gad's Grill House - ‬11 min walk
  • ‪Hakataya Ramen (博多屋) - ‬12 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪Cafe Cherry Beans - ‬14 min walk

About this property

Mercure Brisbane Garden City

4-star hotel near Westfield Garden City Shopping Mall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Mercure Brisbane Garden City also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.

This 4-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
  • Dining venue
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 38-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 27.50 per person
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 38-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Frequently asked questions

How close is Mercure Brisbane Garden City to the airport?

Mercure Brisbane Garden City is 17.3 mi (28-min drive) away from the Brisbane Airport (BNE) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Brisbane Garden City?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Mercure Brisbane Garden City on Sep 28, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Brisbane Garden City have an airport shuttle?

Airport shuttle services are not available at Mercure Brisbane Garden City.

Does Mercure Brisbane Garden City offer free breakfast?

Free breakfast isn’t provided at Mercure Brisbane Garden City, but buffet breakfast is offered for a fee of AUD 27.5 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Mercure Brisbane Garden City?

No, there is no casino at this hotel, but The Star Brisbane (11-min drive) is nearby.

What time is check-in at Mercure Brisbane Garden City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mercure Brisbane Garden City?

This hotel offers free self parking.

Does Mercure Brisbane Garden City have a pool?

Mercure Brisbane Garden City does not have a pool.

Does Mercure Brisbane Garden City have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Brisbane Garden City have a spa?

There are no spa services available at this hotel.

How close is Mercure Brisbane Garden City to downtown Brisbane?

Mercure Brisbane Garden City is 7.6 mi away from Brisbane.

Mercure Brisbane Garden City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 372 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location, heaps of off street parking, and good size rooms
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking. 24/7 self checkin check out. Clean and discounted breakfast. Good value for staying
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and lovely buffet breakfast
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Friendly staff. Parking was easy.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, grea location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the bed was very comfy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Staff were friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, check in and out easy, conveniently located and like the room service dining.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
Helpful staff, clean room
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often you leave a hotel mid way through the booking but this time I did.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Room does not have bathroom amenities. Even coffee is dismal. TV is limited. Too far from the public transport.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good. Close to Westfield Garden City Shopping Centre where we can spend a whole day there, shopping and dining.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Garden city shops, ample parking.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great staff too. Close to Westfield and other eateries.
Stayed 11 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
My sister and I have stayed here a few times when we meet up in Brisbane - the location next to Garden City shopping centre is so convenient for food and shopping (we both come from smaller towns). The rooms are clean and comfortable, although the bathrooms are a bit small. The free parking is a great bonus. There is a restaurant and bar at the hotel as well, which has reasonably priced food and drinks. Overall we really like it and will return.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was great. Bed felt so comfortable. Staff were very friendly. Parking was easy to find; no need to look for one; plenty parking spaces.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding, no complaints!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
The hotel was amazing. Beautiful facilities and amazing rooms!!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and price
Verified review

6/10 Okay

Liked: Cleanliness, amenities
it was close to work
Stayed 1 night in Sep 2025

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