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"The restaurant was being renovated. So the place was a bit of a mess. " More

By a verified traveler on Thu 10 Oct 2019

Hotel Description

Hotel near Boise State University in Boise

Near the airport

You'll find Boise State University and ExtraMile Arena within 3 miles (5 km) of this Boise hotel. Also, National Interagency Fire Center and Wildland Firefighters Monument is within half a mile (1 km) and Hillcrest Country Club is within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Urban by Hotel Inn ratings based on 18 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Urban by Hotel Inn

Everyone (12) Couples (1) Family (3)
4 out of 5
The restaurant was being renovated. So the place was a bit of a mess.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 15, 2019 by Jay

Thank you for staying with us. We appreciate your feedback!

2 out of 5
I hallways smelled like Fabuloso , also dirty stains on the carpets , no elevator!!! Beds had sand in them , locks on doors broken. Not coming back here

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 17, 2019 by Jay

Thank you for staying with us and sorry to hear that we did not meet your expectations. We are working very hard to improve on our services.

2 out of 5
Checking in was a disaster. We were sent to the wrong room and charged on the credit card we used to hold the room and the clerk would not give us a receipt and said we would get one in the morning so we did not see the error. Now we have been charged on both the holding card and the proper card and two different amounts. We will not be booking with Wyndham again. We are now hoping they correct this error.

Posted by on Aug 25, 2019

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3 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Jay

Thank you for staying with us and sorry to hear that we did not meet your expectations. We are working very hard to improve on our services.

4 out of 5
Every time I left the room, my key didn't work and I had to go to the front desk to have them fix it. Other than that, the pool is heated, and the rooms are very quiet.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 14, 2019 by Jay

Thank you for staying with us. We appreciate your feedback!

3 out of 5
Close to Airport, that's about it for this place will not be back

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 27, 2019 by Jay

Thank you for staying with us and sorry to hear that we did not meet your expectations. we are working very hard to improve on our services.

1 out of 5
no parking , sort of pushy for a review dirty hallways, broken tile in bathroom. Bathroom door wouldn't close, Desk clerk was rude. The whole experience was not up to a Wyndam Standards. Even had to ask for towels. No luggage cart available. Can go on and on,

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 3, 2019 by Jay

Thank you for staying with us and sorry to hear that we did not meet your expectations. we are working very hard to improve on our services.

4 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 3, 2019 by Jay

Thank you for staying with us, we really appreciate your feedback.

1 out of 5
It's the lousiest hotel ever stayed in my entire life I've never been treated so poorly made the reservation On line and they couldn't receive it on their computer so they actually had me rousted by the police and wouldn't let me pay in cash staff was rude. Considering I had my service dog with me they actually invited me not to stay there again I wouldn't stay at the super eight if my life depended on life And I'll never use Travelocity again any questions

Posted by , from Kodiak alaska on Mar 1, 2019

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Comment from Hotel Management

Mar 8, 2019 by Jay

Hello Sir, I am little confused with which Hotel you went in. Have you made the reservation with Wyndham Garden at 3300 S Vista Ave or Super 8 by Wyndham at 2773 Elder St. if it is for Wyndham garden then I would like to more details like your check in date & check out date as We never call police on our Guest.

4 out of 5
Easy access to family and Airport Had a good time. The Room was clean every time we came back at night time which was very nice. Also complementary water and coffee was a plus

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by Jay

Thank you for staying with us, we really appreciate your feedback.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Urban by Hotel Inn offers its guests an indoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. The business-friendly Urban by Hotel Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Self parking is free. This Boise hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Boise, ID Airport (BOI) (1.5 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Urban by Hotel Inn offers 116 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Castle Ranch Steakhouse - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5 per night
  • Pet fee: USD 25 per pet, per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Boise Airport Hotel
  • Wyndham Garden Boise Airport
  • Urban by Hotel Inn Hotel
  • Urban by Hotel Inn Boise
  • Wyndham Garden Boise Airport
  • Urban by Hotel Inn Hotel Boise

You should know

  • Urban by Hotel Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.