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Comfort Suites Airport

2.5-star property
2906 S Vista Ave, Boise, ID 1-855-201-7819
4.0 out of 5
Good!
See all 21 travelocity Reviews

"This hotel absolutely refuses to check you in before 3pm. Arrived at 2:30pm and they sent me away stating that they are not allowed to check guests in ... " More

By a verified traveler on Tue 11 Oct 2022

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Hotel Description

Boise hotel in Vistas area

Vistas stay

Your stay at this Vistas hotel places you within 3 miles (5 km) of National Interagency Fire Center and Wildland Firefighters Monument and Boise State University. Boise Depot and Hillcrest Country Club are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like continental breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$103* Per night/room Oct 22 - Oct 23

Suite, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Airport ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Airport

Everyone (9) Couples (1) Family (8)
1 out of 5
When we arrived we were told that. No one was aloud to stay due to our living within 125 mile radius. Saw no such rule on your site when I booked. Had no car had to find another place to stay. Was unable to use our reservation. Will be contacting Travelocity on this unpleasant experience. Want my money back!!!! Got my credit card bill today, and I was billed for the stay, which I was denied and had to pay another hotel to stay that night. Impossible to talk to a representative. Will never use Travelocity or Expedia every again!!!! BEWARE!!!!

Posted by on Aug 22, 2023

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Comment from Hotel Management

Sep 1, 2023 by Guest Relations Specialist

Dear Angela, We're sorry to hear about the inconvenience and frustration you experienced with your reservation. It's important that such rules and policies are communicated clearly at the time of booking to avoid such situations. We understand your disappointment and frustration. Your feedback is valuable, and we hope this issue is resolved to your satisfaction. Thank you for sharing your experience.

5 out of 5

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jul 11, 2023 by Guest Relations Specialist

We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

5 out of 5
Nice

Posted by on May 26, 2023

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Comment from Hotel Management

May 27, 2023 by Manager

Hello Robert,We appreciate the comments, especially with regards to your opinion of our hotel. I hope that we will impress you with exemplary service during future visits.

5 out of 5

Posted by on Apr 15, 2023

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Comment from Hotel Management

May 5, 2023 by Guest Relations Specialist

Thank you for your incredible rating! It means so much to us. We look forward to your next stay.

5 out of 5

Posted by on Feb 17, 2023

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Comment from Hotel Management

Mar 10, 2023 by Guest Relations Management

Dear Steve, It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star stay at our hotel!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are glad to hear that we have been an important part of your travel convenience. Thank you for sharing this review and we look forward to seeing you again!

3 out of 5
This hotel absolutely refuses to check you in before 3pm. Arrived at 2:30pm and they sent me away stating that they are not allowed to check guests in due to "company policy" before 3pm. I noted that the parking lot was empty.

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 14, 2022 by Guest Relations Specialist

Hello Julie, We are deeply sorry for the inconvenience you experienced during the check-in procedure. It was never our intention, and any misunderstanding is profoundly regretted. Please be assured that information has been forwarded to our management team so that this does not happen again. Thank you for taking the time to visit us.

5 out of 5
Very quiet and clean. Double king room was great!

Posted by on May 10, 2022

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Comment from Hotel Management

May 10, 2022 by Manager

Hello Heather, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5

Posted by on Dec 15, 2021

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Comment from Hotel Management

Mar 16, 2022 by Manager

Hello Mìchael De, Thank you so much for the incredible rating. We look forward to your next visit!

5 out of 5
Clean rooms and great service. Nice property.

Posted by on Oct 27, 2021

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Comment from Hotel Management

Oct 27, 2021 by DeJa

Hello Cesar, Thank you for staying with us. We love that you liked your stay and you enjoyed the staff also. We hope to see you again!

2 out of 5
The lady that checked us in was wonderful! She was friendly and professional. Our room, however, was not great. The couch had some stains, as did the bathroom shower curtain, and walls. The shower walls were beginning to get moldy and had some hard water stains. There were also some type of little beetle bugs(not bedbugs or cockroaches) in the room. The beds were comfortable and the room was quiet, except for the air conditioner. We only stayed one night, but for the price we paid (over $250), it was disappointing. There was a lot going on in Boise that weekend and all the hotel prices went up, and this was one of the cheaper options.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by DeJa

Thank you for staying with us here at Comfort Suites. Yes, it was a crazy weekend for hotels! I will bring up all of your concerns with the cleaning crew. I hope you have a great rest of your summer!

About the Comfort Suites Airport

Location 2906 S Vista Ave, Boise, ID 83705

Property Features

Comfort Suites Airport offers its guests an indoor pool, a spa tub, and a sauna. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 720 square feet (67 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Airport also features a vending machine, a garden, and coffee/tea in a common area. Free self parking is available. This Boise hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 2003
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Boise Station (2.7 km / 1.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites Airport offers 83 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 11:30 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Airport
  • Comfort Suites Hotel Airport
  • Comfort Suites Airport Hotel
  • Comfort Suites Airport Hotel
  • Comfort Suites Airport Boise
  • Comfort Suites Airport Hotel Boise

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.