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"The rooms were not worth $221! There was mold in the bathroom, on the ceiling and on the tub walls and corners. Smelled of old cigarette smoke. No to ... " More

By a verified traveler on Sun 27 Jun 2021

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Hotel Description

3-star hotel near Boise State University

Sunrise Rim stay

Your stay at this Sunrise Rim hotel places you within 3 miles (5 km) of Boise State University and ExtraMile Arena. Also, National Interagency Fire Center and Wildland Firefighters Monument is within half a mile (1 km) and Knitting Factory is within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and free airport shuttle. Enjoy the gym and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and TVs with cable channels. Premium bedding, coffee/tea makers, and free bottled water are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,tub w grab bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room May 29 - May 30

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility,tub w grab bars)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Boise ratings based on 26 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada by Wyndham Boise

Everyone (10) Couples (5) Family (9)
1 out of 5
Saran wrap on smoke alarms(sign of drug use) double charged my card. Loud music from convention center untill midnight. Front desk hung up on me while trying to figure out double charged to card. Absolutely disgusting

Posted by on May 3, 2022

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Comment from Hotel Management

May 12, 2022 by Best Regards, Ramada Boise

We appreciate your feedback.

1 out of 5
They haven’t washed their windows in years. Our view was the storage area of the pool. Might want to consider updating bathroom.

Posted by on Mar 12, 2022

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Comment from Hotel Management

Mar 14, 2022 by Regards, Front Desk Team

All feedback is welcome and appreciated, as it pinpoints the areas in which we can improve. We are distressed that we failed to offer you the clean and comfortable lodging that you expected and that we pride ourselves on. We will work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
Property smelled awful. I was lightheaded after being in the room for 5 minutes from an extremely strong paint smell

Posted by , from Battle Ground on Jan 31, 2022

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Comment from Hotel Management

Feb 15, 2022 by Best Regards, Ramada Team

Alyssa, we are so sorry to hear that your experience at our hotel was less than pleasant. We hope to make this right in the future. Safe travels.

1 out of 5
The property is older than most which makes everything seem dated and unclean. The lobby is nice but once you get in the rooms you see the bathrooms are old and in desperate need of care. Apparently, it is a pet-friendly hotel as my neighbors had dogs that would bark with any noise throughout the night. The toilet in my room also did not work making me use the bathroom in the lobby.

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 26, 2021 by Thanks & Regards, Front Desk Team

We are sorry your experience wasn't a positive one. Please accept our sincerest apologies for the issues you experienced. We hope you give us another chance the next time you are in the area as we would like nothing more than to provide you with a clean and comfortable lodging that we pride ourselves on. Safe travels.

2 out of 5
Reservation clerk was extremely helpful considering the very limited availability of rooms from jackpot to Boise. Desk staff was kind. Room was in terrible condition. The new carpet did not cover the 50 years of cigarette smoke. The drapes were falling down. The closet door was so broken it wouldn’t open. The handicapped shower stall was rusty and the shower head kept sliding down because it has to be 15 years old. The bathroom door was broken. Limited towels and only three flat pillow for the king bed. For $159 plus tax I expected functional and received one of the worst rooms I have ever stayed in. Wyndom and Travelocity should be ashamed.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
Dirty facility. Towels were dirty. Website says restaurant and lounge. Neither open. First room air did not work. Junk piled in pool area. Carpet wrinkled and dirty. No elevator. All stairwells needed cleaned. Very disappointed as I trust travelocity to only present good properties.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
This facility was not clean. The toilet barely flushed. The ice machine did not work. Nor did the laundry machines. The area around the building was cluttered with litter. The desk employee was friendly and efficient.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
This hotel was dirty and sub par. No blanket on bed or in closet, not enough towels, no small shampoo, floors where not swept, fake nails in the hall on the floor, definitely not a $150 Ramada Inn hotel. There was trash on the floors in the holidays stair cases were nasty. This hotel was more like a $50 roach hotel!

Posted by on Jul 17, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
I have a reservation for 2 room. There are a lot of ant in one room . Very dirty. They check us in the second room with an occupied room. Terrible

Posted by on Jul 4, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5
The rooms were not worth $221! There was mold in the bathroom, on the ceiling and on the tub walls and corners. Smelled of old cigarette smoke. No tops comforters on the beds, just a blanket and sheet. Paid way to much for this room. The only nice thing that happened was they allowed early check in. Won't be back. I have pictures of the bathroom I will be reporting. A motel/hotel should not EVER have mold!

Posted by on Jun 27, 2021

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Comment from Hotel Management

Aug 19, 2021 by Thanks & Regards, Front Desk Team

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

About the Ramada by Wyndham Boise

Location 3300 S Vista Ave, Boise, ID 83705

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Boise offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 3600 square feet (334 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Ramada by Wyndham Boise. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Boise hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Boise Station (3.1 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Ramada by Wyndham Boise offers 116 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Castle Ranch Steakhouse - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Ramada by Wyndham Boise offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35.00 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Travel in the New Normal (US Travel - USA); WELL Health-Safety Rating (IWBI); SGS (3rd party expert - Global); CovidClean (Safehotels - global expert); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Boise Airport Hotel
  • Wyndham Garden Boise Airport
  • Urban by Hotel Inn
  • Wyndham Garden Boise Airport
  • Ramada by Wyndham Boise Hotel
  • Ramada by Wyndham Boise Boise
  • Ramada by Wyndham Boise Hotel Boise

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.