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"We had three complaints with the property we brought to their attention upon checking in. They were: the television did not work, the bathroom sink wa ... " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

Enjoy the indoor pool at this Bloomington hotel

Close to airport

Within 2 miles (3 km) of this Bloomington hotel, you'll find Prairie Aviation Museum and Eastland Mall. OSF St. Joseph Medical Center Augustine Hall and OSF St. Joseph Medical Center are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Nov 2 - Nov 3

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

Everyone (11) Couples (3) Family (4)
3 out of 5
We had three complaints with the property we brought to their attention upon checking in. They were: the television did not work, the bathroom sink was very slow to empty/clogged (this was disgusting and health concern) and there was no USB port to plug in our phones. When we brought this to their attention they did not immediately rectify it. When we brought this to their attention as we checked out they said we would receive a discounted rate because of it. That has not happened.

Posted by on Apr 11, 2022

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1 out of 5

Posted by on Sep 2, 2021

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3 out of 5
Hotel & room was very nice & clean. Internet was mostly unusable. As I was trying to work from my room it was very difficult.

Posted by , from Bay City on Sep 1, 2021

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Comment from Hotel Management

Sep 2, 2021 by General Manager

Dear Scott, Thank you for staying with us. We hope to improve our internet in the weeks to come. Thank you for your feedback.

4 out of 5
Well located reasonable price.

Posted by on Jun 28, 2021

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5 out of 5
Easy access to highways and close to shopping and dining

Posted by on Jun 15, 2021

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4 out of 5

Posted by on May 17, 2021

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5 out of 5
Great value, friendly staff.

Posted by on Apr 24, 2021

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5 out of 5
Clean. Courteous staff. Maintained COVID precautions.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 14, 2021 by Adam Hashem

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our cleanliness and covid protocol safety. We hope to continue to provide great experiences for you.

5 out of 5
Convenient location. Quiet even though right next to airport. Clean. Friendly staff. Helpful too. Easy check in and check out. Price on Travelocity was $35 less than calling directly!

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 13, 2021 by Adam Hashem

Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding location, room cleanliness, and staff. We hope to continue to provide great experiences for you

3 out of 5
I saw small ants crawling around window still and air conditioner in my room. The towels were rather thin and harsh on the skin.

Posted by , from Rockford, Il on Sep 11, 2020

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Comment from Hotel Management

Sep 13, 2020 by Adam Hashem

Dear Gaga, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed towel conditions and pest control with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

About the Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

Location 2403 E Empire St, Bloomington, IL 61704

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 425 square feet (38 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). A library, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL. Free self parking is available. Smoking is allowed in designated areas at this Bloomington hotel.

  • 82 guestrooms or units
  • 3 levels
  • 425 sq ft of conference space
  • 38 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Uptown Station (6.3 km / 3.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL offers 82 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Country Carlson Bloomington-Normal Airport
  • Country Inn Carlson Bloomington-Normal Airport

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.