Heart of Bloomington
Within 3 miles (5 km) of this Bloomington hotel, you'll find Bloomington-Normal Factory Stores and Bloomington Center for the Performing Arts. Also, Grossinger Motors Arena is within 3 miles (5 km) and Miller Park Zoo is within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a fitness center on site, and laundry facilities and free newspapers are also offered.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 63 guestrooms also offer free WiFi and LCD TVs. Refrigerators, microwaves, and room service are also available. Weekly housekeeping is available.
Jul 13, 2020 by Hotel Manager
Dear Csrol, Thank you for writing a review. We are saddened to hear about the issue you had regarding the cleanliness of your room during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. We will review the cleanliness of your room with our management staff to ensure overall quality are up to brand standards. We hope for another opportunity.
Nov 28, 2019 by Allie H.
Thank you Pamela, for your great review. We are overjoyed you were pleased with your stay. We look forward to another stay.
Sep 28, 2019 by Allie H.
Thank you for your feedback. We are happy to hear you were able to get into your room early with no problems. We look forward to your next visit.
Sep 25, 2019 by Cristo
Dear TLS, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
Jun 22, 2019 by Allie H.
Thank you for sharing your feedback. We look forward to your next stay.
Apr 23, 2019 by Allie H.
Thank you for your time sharing your experience with us. We are delighted to hear you were able to enjoy your stay and the surrounding area. We are working on some renovations with in the rooms so we take your comments into consideration while doing so. We look forward to another stay with you.
Mar 30, 2019 by Allie H.
Dear pat, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future in the hope that upon your next visit we can exceed your expectations.
Feb 28, 2018 by Cristo
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We have addressed all your room concerns with our maintenance department. We do thank you for taking the time to review our hotel.
Jan 17, 2018 by Cristo
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our maintenance staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We thank you for staying with us.
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free. This Bloomington hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.