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"Staff was not very welcoming during check in and check out " More

By a verified traveler on Wed 18 May 2022

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Hotel Description

Family-friendly stay with free breakfast in Bismarck

City center stay

You'll find North Dakota Heritage Center & State Museum and North Dakota State Capitol within 3 miles (5 km) of this hotel. Sanford Health and Sanford Medical Center are also within 3 miles (5 km).

Free water park, sauna

Free water park access and an indoor pool are featured at this hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the gym and free perks like buffet breakfast and free self parking.

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Aug 22 - Aug 23

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Extended Stay)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Bismarck, ND ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Bismarck, ND

Everyone (1) Family (4)
4 out of 5
Staff was not very welcoming during check in and check out

Posted by on May 18, 2022

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Comment from Hotel Management

Jul 6, 2022 by Admin

I am so sorry to hear that. I had a talk with my general manager as well as front desk staff. I hope you will stay with us again.

2 out of 5
Close to everything including our favorite restaurant. The room was not clean, sticky stuff on the carpet, and a pink mildewy shower curtain.

Posted by on Apr 12, 2022

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2 out of 5
Extreme long wait to check in, had single king bed and not two queens which originally thought I signed up for. (Hide a bed worked but extremely uncomfortable.)

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 4, 2022 by Country Inn and Suite Managers

We are sorry for your experience. Weekends are very busy. We hope to see you again.

2 out of 5
The place was filthy, the carpeting in the whole hotel was filthy , the breakfast area was closed because of COVID I think the least of their worries is COVID with as dirty as it was

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Country Inn and Suite Managers

We are sorry for your experience. We are working hard at trying to get our staffing in order and catching up with what needs to be done. We hope that you give us another chance

4 out of 5
Our room does not have climate control in the seoarate living space, so it was super hot in one room and ice cold in another. The elevator was very dirty. Pool area and slide are awesome for kiddos.

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 16, 2020 by Diana

Dear Anonymous, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Bismarck, ND we apologize for the concerns you shared about your experience at this hotel. I have informed my maintenance manager about the A/C in the king suites and talked to the rest of the staff to make sure our elevator stays clean and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Bismarck, ND

4 out of 5
Nice facility, good breakfast and pool area. Nice big room.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 16, 2019 by Colton K.

Dear Anonymous, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything we have to offer here at our hotel. We look forward to your next stay.

4 out of 5
Nice large rooms. Beautiful open lobby. Very nice meeting room.

Posted by on May 15, 2019

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Comment from Hotel Management

Jun 4, 2019 by Colton K.

Dear Anonymous, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything we have to offer here at the hotel. We look forward to your next stay.

4 out of 5
It was alright clean and the staff was nice. The carpet in the room had a few stains, but the overall cleanliness was good.

Posted by on Apr 17, 2019

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Comment from Hotel Management

Jun 4, 2019 by Colton K.

Dear Anonymous, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything we have to offer here at the hotel. I have noted your feedback on the stains in the room and will make sure our maintenance staff gets on them. We look forward to your next stay.

2 out of 5

Cancelled Future Reservatation

Not my worst stay in Bismarck, but close. While the staff was friendly, the room décor was worn and smelled musty. The bathroom fixtures were covered in dust. I could easily hear people in the room above me. Coffee pot is in bathroom nowhere near an accessible electrical plug. I cancelled a future reservation at the same property to stay somewhere else.

Posted by on Jan 19, 2013

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5 out of 5

Kids loved the slide

Pros: Free breakfast, Close restaurants, Free Internet
The hotel is excellent- it is just hard to get a room in ND right now.

Posted by , from Vienna, VA on Aug 15, 2011

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About the Country Inn & Suites by Radisson, Bismarck, ND

Location 3205 N 14th St, Bismarck, ND 58503

Property Features

Country Inn & Suites by Radisson, Bismarck, ND offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1664 square feet (155 square meters). A children's pool, a fitness center, and a sauna are also featured at the family-friendly Country Inn & Suites by Radisson, Bismarck, ND. Self parking is free. Smoking is allowed in designated areas at this Bismarck hotel.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • 1664 sq ft of conference space
  • 155 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Bismarck, ND offers 75 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Bismarck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 25.00 per pet, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Suites Carlson Bismarck Nd Hotel
  • Country Suites Carlson Bismarck Nd
  • Country Inn & Suites by Radisson, Bismarck, ND Hotel
  • Country Inn & Suites by Radisson, Bismarck, ND Bismarck
  • Country Inn & Suites by Radisson, Bismarck, ND Hotel Bismarck

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.