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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel near Maine Mall in South Portland

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Lobby
Reception
Exterior
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(144 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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Reception

Tru by Hilton Portland Airport Area

South Portland
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,553 reviews
$144 nightly
The price is $157
Oct 26 - Oct 27
Total with taxes and fees
Tru by Hilton Portland Airport Area

About the neighborhood

South Portland

Near the airport.At this South Portland hotel, you'll be within half a mile (1 km) of Maine Mall and 3 miles (5 km) of Nonesuch River Golf Club. Tate House Museum and Casco Bay are also within 3 miles (5 km).

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 6 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.4 miles
  • State Theatre - 8 min drive - 5.8 miles
  • Cross Insurance Arena - 8 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Burger King - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel near Maine Mall in South Portland
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,553 reviews
$144 nightly
The price is $157
Oct 26 - Oct 27
Total with taxes and fees
Tru by Hilton Portland Airport Area

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

How close is DoubleTree by Hilton Hotel Portland to the airport?

DoubleTree by Hilton Hotel Portland is 2.4 mi (5-min drive) away from the Portland Intl. Jetport Airport (PWM) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Oct 26, 2025 start from $150.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Portland have an airport shuttle?

DoubleTree by Hilton Hotel Portland offers a free airport shuttle, available 24 hours a day.

How close is DoubleTree by Hilton Hotel Portland to the beach?

This hotel is 11 mi (23-min drive) from Old Orchard Beach and 7.4 mi (14-min drive) from Higgins Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Portland offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Portland, but buffet breakfast is offered for a fee of USD 12.95 per person.

Is there a casino at DoubleTree by Hilton Hotel Portland?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM.

Is there free parking at DoubleTree by Hilton Hotel Portland?

This hotel offers free self parking.

Does DoubleTree by Hilton Hotel Portland have a pool?

DoubleTree by Hilton Hotel Portland features an indoor pool.

Does DoubleTree by Hilton Hotel Portland have a restaurant?

DoubleTree by Hilton Hotel Portland is home to Blue Wave Grille, which features light fare.

Does DoubleTree by Hilton Hotel Portland have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Portland to downtown South Portland?

DoubleTree by Hilton Hotel Portland is 4.9 mi away from South Portland.

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 595 out of 1259 reviews
Rating 8 - Good. 289 out of 1259 reviews
Rating 6 - Okay. 166 out of 1259 reviews
Rating 4 - Poor. 102 out of 1259 reviews
Rating 2 - Terrible. 107 out of 1259 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frances, East Millinocket

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not liked, curtains did not blockout lights from the outside.
Stayed 1 night in Sep 2025

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was adequate. Room was was extremely hot when we arrived, ac was not turned on and took hours to cool the room. Hotel is in a very convenient area.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

KIRAN

Stayed 1 night in Jun 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The first room I was assigned had a broken door key lock. The replacement second room key worked okay. There was load hammering across from my room on the broken elevator at 8 AM after a 2 AM check in. The front desk said they were sorry but they were short of rooms. Also there was no liquid or bar soap in the room, even in the shower. I returned to the hotel 5 days later and also there was no soap in a different room. I guess they were out of soap for the week. Probably won't return.
Stayed 1 night in Jun 2025

2/10 Terrible

Debra, South Portland

Disliked: Cleanliness, amenities, property conditions & facilities
The property was way outdated and dirty. Only one elevator was working, and it was never cleaned, cereal, dirt and wrappers were on the floor of the elevator the entire time I was there, which was 3 nights. Lisa, who works the front desk was the rudest person I have ever met! Our children were having breakfast in the lobby (as the hotel rooms are too small to eat in), Lisa came over and told us we need to eat in our room, in an extreme rude way. I informed, Lisa we have been eating here since we checked in 3 day ago and was never informed that we could not eat here. I also mentioned that there is not a sign stating no eating in this area. Lisa went on saying it is the rule and we need to take the food to our room. I asked if the children could finish their breakfast and she said no, you need to take the food to your room! My husband and I were in shocked at the way we were treated, especially in-front of the children. We went to our room as directed by Lisa, and I went and asked to speak with the manager. At first Lisa told me that I could not speak with the manager. I informed her I will call and request to speak with the manager. Lisa then said, wait I will see if the manager is available. Stuart, the manager came out to speak with me. He expressed his concern and apologized for what happened. He advised that the lobby area is for guest to eat and Lisa was in the wrong for what she did.
Stayed 5 nights in Jun 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities
Caylin was a receptionist during our stay: superb/friendly/warm/professional Room cleaning:excellent on day 1 to 2 But 2 to 3 and 3 to 4…..no show
Stayed 5 nights in Jun 2025

6/10 Okay

Robin

Traveled with partner
Disliked: Cleanliness
My stayed there for it was supposed to be four night Stayed three nights no one ever came in and cleaned our executive suite never made the bed ran out of one roll of toilet paper. I had to call for new towels and more toilet paper and they brought two towels and no one spoke English. I had to talk into their phone to communicate will not be staying here again.
Stayed 4 nights in Jun 2025

6/10 Okay

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness
For the price the room was outdated, bathroom needs reno. We stayed in the West tower on the 6th floor, right next to the highway. All night you could hear the cars passing by. No blackout curtains.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was the perfect location. Easy to get to the "hot" spots near Fore st.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got there late to sleep & shower for the night. Was perfect for what we needed
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Andii

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pool was a nice touch
Stayed 1 night in Jun 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/Restroom was dirty. Not clean even at 2-star level.
Stayed 1 night in Jun 2025

10/10 Excellent

Jin

Business traveler
Liked: Cleanliness, staff & service, amenities
Bar construnction
Stayed 1 night in May 2025

10/10 Excellent

Lorelis

Stayed 3 nights in May 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good except for the shower head in the shower was dripping some! And other than that it was excellent! And the front desk staff was excellent! I didn’t get her name! But she was so wonderful and wicked nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were absolutely amazing – our family went here for a family reunion, and it was the perfect spot.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great overall hotel – we absolutely love the uniqueness of the hotel being around. The service is amazing with the staff checking in often via text or email. We are sure to stay again next year when we come back up.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Adequate, comfortable, convenient
Stayed 2 nights in Apr 2025

2/10 Terrible

Lai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t believe water was charging 3.50/bottle. Not only that, the room was smelly and out dated.
Stayed 3 nights in May 2025

2/10 Terrible

Wen

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was terrible for a 4-star hotel
Stayed 2 nights in May 2025