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Best Western Plus Rockville Hotel & Suites

2.5-star property
1251 W Montgomery Avenue, Rockville, MD 1-855-201-7819

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3.9 out of 5
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See all 17 Travelocity Reviews

"We checked in around eleven and the staff was friendly and attentive. They explained everything. " More

By a verified traveler on Sat 25 Jul 2020

Points Of Interest

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Hotel Description

Hotel near Beall-Dawson Historic House Museum in Rockville

In historical district

Within 2 miles (3 km) of this Rockville hotel, you'll find Beall-Dawson Historic House Museum and Stone Street Medical Museum. Peerless Rockville Historic Preservation and Rockville Town Center are also within 2 miles (3 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 164 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Rockville Hotel & Suites ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Rockville Hotel & Suites

Everyone (7) Couples (3) Family (4)
5 out of 5
We checked in around eleven and the staff was friendly and attentive. They explained everything.

Posted by , from Bloomington IL on Jul 25, 2020

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Comment from Hotel Management

Jul 25, 2020 by Director of Sales

You could have chosen any hotel in Rockville, but you chose us. We appreciate it and are pleased to receive you at any hour. Thank you so much for sharing the good word.

5 out of 5

Posted by on Mar 9, 2020

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2 out of 5
Location is convenient. We were traveling to take our daughter to NIH for testing. Our first issue at the hotel involved the front desk clerks' inability to give us a printed receipt. I understand trying to "go green" and all but we specifically needed a printed receipt in order have part of our night stay paid for by NIH. He informed us he could only provide an emailed receipt, which proved to be a problem at NIH. The second issue was that their was no hot water at all. That does not make for a very pleasant early morning prior to arriving very early at NIH. Overall it isn't a terrible place but these issues were pretty irritating.

Posted by , from Cresaptown on Jan 17, 2020

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Comment from Hotel Management

Jan 21, 2020 by General Manager

Dear Jon, Thank you for your review. We apologize for the issues you encountered while you were with us. Our maintenance team is looking into the matter with the water in hopes of a swift resolution. The next time you're in town, we hope for the chance to make it up to you.

4 out of 5

Posted by on Nov 8, 2019

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4 out of 5

Posted by on Oct 23, 2019

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3 out of 5
Pros: we had the 1 bedroom king suite so nice space and room great breakfast (kind breakfast staff), free parking, soft bedsheets, great pillows. Cons: TERRIBLE soundproofing from room doors where you could heard everything...regular volume conversations in hallway and connecting room, doors are not soft close so could hear doors slamming at all times of the night, lock broken on door. If this was better, I'd definitely stay again but had trouble sleeping b/c this was really disturbing all night.

Posted by on Jul 5, 2019

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4 out of 5
Cleanness is very good, breakfast very good. Night shift staff not so friendly.

Posted by on Jun 19, 2019

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3 out of 5
We stayed last weekend and the room and service we had this time was completely different. We stayed in a king suite room this time on a Thursday night, I liked the fact that the bed room was seperate and away from the noisy hall (teens being loud, in town visiting DC on school trip) but cold still hear them through the wall. The fold out did not have any pillows, and there were only 4 small pillows on the king bed, so not having enough pillows, because we had to share with our kids, left me with a very sore neck. I was expecting the same breakfast I had the weekend before, never assume anything (didn't your teachers tell you this in school). Institutional eggs, and potatoes....hard sausage, no bacon...no grits....hard dried out french toast in place of make it yourself waffles....I paid more for my room on a Thursday night then I did for a weekend and got less? Learned my lesson. Won't stay here on a week day. So dissapointing!

Posted by , from Marshallville on Jun 15, 2019

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5 out of 5
We stayed overnight on our way to the outer banks. Check in was fast. We had a double room on the 4th floor. It was very clean and spacious. Our beds were very soft and so were the pilows. Nicely decorated. Breakfast the next morning was out-standing. Very nice hostess and food was restocked quicker then it ran out. Added touches, spinache in the scrambled eggs, rosemary in the fried potatoes, real bacon and sausage, not turkey.4 types of juice, real half and half and almond milk (for people like me that can not digest milk) for coffee and flavor add in syrups!. Cinnamon raison swirl bread for toasting...as much cream cheese for your bagel as you want with all types of jelly to go with it or real butter...I could go on and on. We are coming back this way again in a week and I will not stay anywhere else. A+++

Posted by on Jun 9, 2019

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2 out of 5
The room was clean. The a/c did not cool. The water in the tub-shower was either scalding hot or ice cold. No in between adjustment.

Posted by on May 19, 2019

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Comment from Hotel Management

May 21, 2019 by Susan

Thank you for your stay with us and for sharing your experience with other travelers. We were sorry to hear there were some issues with temperature. Please rest assured we have addressed this with the team to ensure we improve on this. Thank you again for choosing Best Western Plus Hotel and Suites.

About the Best Western Plus Rockville Hotel & Suites

Location 1251 W Montgomery Avenue, Rockville, MD 20850

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Rockville Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 5210 square feet (484 square meters) and includes conference space. The business-friendly Best Western Plus Rockville Hotel & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Rockville hotel is smoke free.

  • 164 guestrooms or units
  • 7 levels
  • 5210 sq ft of conference space
  • 484 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (34.3 km / 21.3 mi)
  • Train station: Rockville Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Rockville Hotel & Suites offers 164 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Rockville
  • Best Western Plus Rockville
  • Best Western Plus Rockville Hotel
  • Best Western Rockville
  • Rockville Best Western
  • Best Western Plus Rockville Hotel And Suites
  • Best Western Plus Rockville Hotel Rockville
  • Best Western Rockville Hotel
  • Best Western Plus Rockville Hotel Suites
  • Best Plus Rockville & Suites
  • Best Western Plus Rockville Hotel & Suites Hotel
  • Best Western Plus Rockville Hotel & Suites Rockville
  • Best Western Plus Rockville Hotel & Suites Hotel Rockville

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.