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"Everything was fine. Good location for where I was going. Price rather high. " More

By a verified traveler on Sun 07 Oct 2018

Hotel Description

Benton Harbor guestrooms with free WiFi

In Benton Harbor

Within 3 miles (5 km) of this Benton Harbor hotel, you'll find Lake Michigan College and Intercare Community Health Network. Silver Beach and Lakeland Regional Medical Center are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 62 guestrooms also offer free WiFi and TVs with cable channels. Refrigerators, microwaves, and coffee/tea makers are also available.

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking (2 Queen beds With Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Benton Harbor - St. Joseph ratings based on 11 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Benton Harbor - St. Joseph

Everyone (5) Family (3)
3 out of 5

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jul 9, 2020 by Raj.

Thank you for staying with us. We hope to see you back again. Be safe !

1 out of 5
We couldn’t swim because so many people were in the pool playing with the pool equipment. The general manager was there three times and the people never got kicked out.. was very disappointed in the staff and how they handled things.. will not stay there ever again because of the staff

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by FD

Dear Guest- We apologize for the inconvenience you had with your recent stay. I apologize but we cannot kick out people staying there without any reason. We were able to keep loud noise down. We thank you for taking you valuable time to review you stay. We hope that we can serve you again with great experience. Thank You

4 out of 5

Posted by on Sep 29, 2019

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2 out of 5
The air conditioning was not working properly. We were placed by very noisy people. The children were extremely loud even after management was called. A very dissapointing stay. I cannot recommend this hotel. Also the hot tub was only hot, jets did not work.

Posted by on Aug 26, 2019

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1 out of 5
I cancelled my reservation and still got charged!!!

Posted by on Jun 4, 2019

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5 out of 5
Everything was fine. Good location for where I was going. Price rather high.

Posted by , from Michigan on Oct 7, 2018

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5 out of 5

Hotel Review

Pros: It was clean
Cons: nothing
Location: Somewhat hard to find.
Nice hotel with good staff. Somewhat hard to find.

Posted by , from Michigan on Oct 2, 2016

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4 out of 5

Good, comfortable hotel

We stayed here two nights as part of a road trip through Michigan. I really like the Comfort Inn and Comfort Suites chains as we have stayed in them before. With three kids, the big winners for us in choosing a hotel are complimentary breakfast and an indoor pool. This hotel hit both marks! My only disappointment was that our room was a little tight at night. We had a suite with two queen beds and a pull-out sofa bed. My daughters slept on the queen and my son had the sofa. But when we pulled the sofa out at night, the room became very tight and it was difficult to pass by the sofa to get to the bathroom if someone was sitting at the desk. But other than that we had no problems and had a very comfortable stay. very nice hotel with a super-friendly and helpful staff.

Posted by , from il on Jun 25, 2016

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2 out of 5

Service

Pros: Free breakfast, Free Internet, karen
Cons: hotel shakes like it's an earthquake
Where do I start! Got to the hotel on March 24th for a 10 day stay due to renovations being done to my home. I choose this hotel because of swimming pool and hot tub (got two children) however, they failed to tell me my the pool would close on the 3rd day of my stay for 3 weeks! Boring stay. So I prepaid for my rooms nonetheless after my 5th night found a colony of ants was located inside the venting area. So called front desk and male night attendant came up with a can of Raid. I told him my child has asthma and I needed a new room. He proceeded down stairs and processed my new room and charged my credit card without telling me. I found out a couple days later. So I was able to get that cleared, however, the room I got transferred to still had ants to where they had to call the exterminator. To top it all off when I checked out on 4/4 in the AM the female attendant asked how was my stay? I told her and she basically tried to argue with me about my experience. I can't say that I would advise anyone to stay there because no type of incentive was provided for my inconvenience. The nicest people were the cleaning crew and Karen who works in the breakfast area.

Posted by , from Michigan on Apr 4, 2011

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5 out of 5

hotel review

stayed at comfort inn benton harbor mi,nite of sept 19th. staff was very helpful,room was clean and comfortable. breakfast was very good. would definitely stay here again.

Posted by on Sep 23, 2009

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About the Comfort Suites Benton Harbor - St. Joseph

Location 1825 Meadowbrook I-94, Benton Harbor, MI 49022

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (108 square meters). The business-friendly Comfort Suites Benton Harbor - St. Joseph also features a spa tub, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Benton Harbor hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 108 sq m of conference space
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: South Bend Intl. Airport (SBN) (51.2 km / 31.8 mi)
  • Train station: St. Joseph-Benton Harbor Station (8.6 km / 5.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Benton Harbor - St. Joseph offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Benton Harbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Benton Harbor
  • Comfort Suites Hotel Benton Harbor
  • Comfort Suites Benton Harbor St. Joseph Hotel
  • Comfort Suites Benton Harbor St. Joseph
  • Comfort Suites Benton Harbor - St. Joseph Hotel
  • Comfort Suites Benton Harbor - St. Joseph Benton Harbor
  • Comfort Suites Benton Harbor - St. Joseph Hotel Benton Harbor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.