Skip to main content
Beginning of main content

Enter dates to see availability

"Check In: took FOREVER. Lady was slow & was struggling Toilet would run unless I took the top off & fix it every time we flushed it. Air conditione ... " More

By a verified traveler on Sat 04 Jul 2020

Hotel Description

Enjoy the free parking at this Benton Harbor hotel

In Benton Harbor

Within 3 miles (5 km) of this Benton Harbor hotel, you'll find Intercare Community Health Network and Lake Michigan College. Silver Beach and Lakeland Regional Medical Center are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A terrace, a lobby fireplace, and a picnic area are also on offer.

Comfy beds, WiFi

Featuring conveniences like refrigerators and microwaves, the 98 guestrooms also offer pillowtop beds and LED TVs with cable channels. WiFi, coffee/tea makers, and hair dryers are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Benton Harbor-St. Joseph ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Benton Harbor-St. Joseph

Everyone (18) Couples (4) Family (12)
2 out of 5
C19 asside, this property is run down. Both tub/shower extremely slow drains, shower bad, stain on floor in bathroom

Posted by , from Michigan on Aug 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 3, 2020 by Debra K.

I am sorry you didn't enjoy your time here, I would appreciate it if you would contact me to discuss this so I can correct the issue.

3 out of 5
Check In: took FOREVER. Lady was slow & was struggling Toilet would run unless I took the top off & fix it every time we flushed it. Air conditioner would kick on & as it ran would make an Irritating high pitch squeal.

Posted by , from Indianapolis, Indiana on Jul 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 14, 2020 by Debra K.

I apologize for the issues you had during your stay. We try hard to please our guests and regret we were not able to do that for you. I hope you will visit us again.

4 out of 5
The property is ok. It needs more cleaning. The food was great. The room was great. The hotel needs more vacuuming. There was trash outside around the property and it seems as if people parked their cars at the front door at night due to the possibility of stealing. They feel it is better protected by parking it at the front door. That is unsafe in the event of a fire.

Posted by , from Reynoldsburg, OH on Mar 8, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 11, 2020 by Debra K.

Thank you for your feedback. I will share them with housekeeping. I am glad that you did enjoy your stay.

4 out of 5
Our stay was very pleasant! Staff at the continental breakfast was excellent! Every one was very friendly and happy!

Posted by on Oct 27, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 28, 2019 by Debra K.

Thank you for staying with us. I am so pleased you enjoyed your time here. We hope you will visit us again soon.

4 out of 5

Posted by on Oct 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 24, 2019 by Debra K.

Thank you for choosing Best Western. Please visit us again soon!

5 out of 5
I did not like the fact that the hot tub/swimming area was viewable from the front lobby traffic. But the facility itself was well maintained, the staff I encountered was amazing!! Especially Deborah and Jackie!! Breakfast was very good and way beyond a simple "continental breakfast"

Posted by on Oct 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 22, 2019 by Debra K.

Thank you so much for your kind words! I am so pleased you enjoyed your time with us, please visit us again soon.

1 out of 5
Probably the most unclean Best Western I have ever stayed at

Posted by on Oct 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 15, 2019 by Debra K.

I am sorry your stay was not to your satisfaction. I would appreciate it if you would contact me so I could get to the bottom of what happened.

5 out of 5
The room was great but the breakfast spread was fantastic

Posted by , from Cleveland on Sep 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2019 by Debra K.

Thank you for staying with us. I have printed out your comments to share with my breakfast ladies, I think they are pretty fantastic and I'm glad you agree! We hope to see you again soon.

4 out of 5

Posted by on Sep 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 4, 2019 by Debra K.

Thank you for staying with us, please visit us again soon.

4 out of 5
Seemed clean and had all that we was looking for. The breakfast was an added bonus.

Posted by on Aug 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 26, 2019 by Debra K.

Thank you for staying with us. I am so pleased you enjoyed you time here, please visit us again soon.

About the Best Western Benton Harbor-St. Joseph

Location 1592 Mall Dr, Benton Harbor, MI 49022

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite business center. A terrace, gift shops/newsstands, and a picnic area are also featured at the business-friendly Best Western Benton Harbor-St. Joseph. Self parking is free. This Benton Harbor hotel is smoke free.

  • 98 guestrooms or units
  • 2 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: South Bend Intl. Airport (SBN) (51.6 km / 32.1 mi)
  • Train station: St. Joseph-Benton Harbor Station (8.3 km / 5.1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Courtyard Marriott Benton Harbor St Joseph
  • Courtyard Marriott St Joseph Hotel
  • Courtyard Marriott St Joseph Hotel Benton Harbor
  • Benton Harbor St Joseph Hotel
  • Benton Harbor St Joseph
  • Best Western Benton Harbor-St. Joseph Hotel
  • Best Western Benton Harbor-St. Joseph
  • Best Western Joseph
  • Best Benton Harbor St Joseph
  • Best Western Benton Harbor-St. Joseph Hotel
  • Best Western Benton Harbor-St. Joseph Benton Harbor
  • Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Benton-Harbor-Hotels-Best-Western-Benton-Harbor-St.-Joseph.h1420-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Benton-Harbor-Hotels-Best-Western-Benton-Harbor-St.-Joseph.h1420-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Benton-Harbor-Hotels-Best-Western-Benton-Harbor-St.-Joseph.h1420-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.