"Check In: took FOREVER. Lady was slow & was struggling Toilet would run unless I took the top off & fix it every time we flushed it. Air conditione ... " More
In Benton Harbor
Within 3 miles (5 km) of this Benton Harbor hotel, you'll find Intercare Community Health Network and Lake Michigan College. Silver Beach and Lakeland Regional Medical Center are also within 6 miles (10 km).
Business services
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A terrace, a lobby fireplace, and a picnic area are also on offer.
Comfy beds, WiFi
Featuring conveniences like refrigerators and microwaves, the 98 guestrooms also offer pillowtop beds and LED TVs with cable channels. WiFi, coffee/tea makers, and hair dryers are also available.
Aug 3, 2020 by Debra K.
I am sorry you didn't enjoy your time here, I would appreciate it if you would contact me to discuss this so I can correct the issue.
Jul 14, 2020 by Debra K.
I apologize for the issues you had during your stay. We try hard to please our guests and regret we were not able to do that for you. I hope you will visit us again.
Mar 11, 2020 by Debra K.
Thank you for your feedback. I will share them with housekeeping. I am glad that you did enjoy your stay.
Oct 28, 2019 by Debra K.
Thank you for staying with us. I am so pleased you enjoyed your time here. We hope you will visit us again soon.
Oct 24, 2019 by Debra K.
Thank you for choosing Best Western. Please visit us again soon!
Oct 22, 2019 by Debra K.
Thank you so much for your kind words! I am so pleased you enjoyed your time with us, please visit us again soon.
Oct 15, 2019 by Debra K.
I am sorry your stay was not to your satisfaction. I would appreciate it if you would contact me so I could get to the bottom of what happened.
Sep 30, 2019 by Debra K.
Thank you for staying with us. I have printed out your comments to share with my breakfast ladies, I think they are pretty fantastic and I'm glad you agree! We hope to see you again soon.
Sep 4, 2019 by Debra K.
Thank you for staying with us, please visit us again soon.
Aug 26, 2019 by Debra K.
Thank you for staying with us. I am so pleased you enjoyed you time here, please visit us again soon.
Due to COVID-19, this property’s food and beverage options may be limited.
Public spaces have free WiFi. There's an onsite business center. A terrace, gift shops/newsstands, and a picnic area are also featured at the business-friendly Best Western Benton Harbor-St. Joseph. Self parking is free. This Benton Harbor hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.