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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Hotel near Uptown Alley in Surprise

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Pet friendly

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Surprise Stadium
    ‪7 min drive‬
  • Peoria Sports Complex
    ‪10 min drive‬
  • State Farm Stadium
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(93 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(99 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Surprise

Surprise Original Townsite stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Surprise Stadium and Uptown Alley. Also within 9 miles (15 km) are Peoria Sports Complex and Arizona Broadway Theatre.

What's nearby

  • Surprise Stadium - 7 min drive - 4.0 miles
  • Peoria Sports Complex - 10 min drive - 6.6 miles
  • Luke Air Force Base - 15 min drive - 9.1 miles
  • State Farm Stadium - 17 min drive - 11.4 miles
  • Desert Diamond Arena - 17 min drive - 11.2 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Biscuits Cafe - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel near Uptown Alley in Surprise
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2906 square feet (270 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This Surprise hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Hot Tub
  • Breakfast included
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

How close is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel to the airport?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is 17 mi (27-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on Sep 14, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offer free breakfast?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel features an outdoor pool.

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel to downtown Surprise?

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is 2.2 mi away from Surprise.

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 250 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Only thing wrong when we needed someone at the front desk there was nobody around at all even when we checked out!
Stayed 3 nights in Jun 2025

8/10 Good

Jenny Vie Garma

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Ava

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options!
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hits all the marks

I didn’t realize how far out of the way this hotel was, but with fresh breakfast, comfortable beds, and upkept pool area we ended up very happy with our stay. Already looking to book another stay
Stayed 2 nights in May 2025

6/10 Okay

Jonathan

Traveled with group, Traveled with family
Liked: Amenities
Rooms were nice. But as soon as we got there, we noticed what looked like maybe a small beetle or something in our bed. Over the next few days, we discovered quite a few more. Told the receptionist and she kept saying “ Those are outside bugs”, not sure how they got there. Implying that maybe it was us that brought them in. However, I took pics and it shows maybe a few eggs and some dead ones.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jean, Foley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Clean rooms! Family friendly location! Easy to get to. Wonderful grounds and pool area! Would stay again!
Stayed 3 nights in May 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast spread was excellent. There was a large variety to choose from.
Stayed 3 nights in May 2025

8/10 Good

Theresa

Stayed 3 nights in May 2025

8/10 Good

Je-Nay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was nice. One of the sliding doors was off the hinges. Staff was nice except the breakfast attendant Wednesday morning. Was not very nice at all.
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Nice place to stay, friendly staff, clean rooms, nice breakfast.
Stayed 3 nights in May 2025

2/10 Terrible

Lorna

Stayed 1 night in May 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Trevino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, it was quiet area. And the rooms were super clean. Staff was also nice as well. And the pool was good as well. Would love to stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

BRADEY

Stayed 3 nights in May 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

8/10 Good

Evbu

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed in a 1-bedroom suite which was nice and spacious. The room itself was clean and comfortable, and everything appeared to be maintained as best as possible. However, there was a strong odor in the second-floor hallway that made coming and going unpleasant. The building is clearly older and could benefit from some updates like new flooring, fresh paint, and general remodeling. Overall, it’s fine for a short stay, maybe 2 or 3 days at most.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marijean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok. Staff are friendly
Stayed 2 nights in May 2025

6/10 Okay

Kelley

Ok stay

Stayed for a funeral. Was in need of updating but the staff was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy check in, clean lobby, beautiful pond, fountain in back, and cookies at the desk! All great touches to a lovely stay.
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 1 night in May 2025

6/10 Okay

Annika, Lahaina

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was young and inexperienced in customerservice . The outdoor areas where blah . Room product was clean but dated
Stayed 1 night in Apr 2025