"First room we were assigned had a strong smell Ike smoke but we were able to get another room. " More
Mid City South stay
Your stay at this Mid City South hotel places you within 3 miles (5 km) of Corporate Square Mall and Bon Carre Business Center. Bon Marche Mall and Theatre Baton Rouge are also within 3 miles (5 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.
Nov 6, 2022 by Hotel Management
Dear Brandy, we recognize your time is valuable and appreciate the feedback you have provided for Extended Stay America. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We hope you will stay with us again the next time you are in the city.Sincerely,Hotel Management
Jun 22, 2020 by Hotel Management
We are glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Jun 7, 2020 by Hotel Management
Laka, we are disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We have shared your feedback with our management team and will take the appropriate steps to ensure a better experience going forward. We truly hope you will give us another chance in the future to prove that we are committed to providing outstanding accommodations and service. Sincerely, Hotel Management
Dec 8, 2019 by Hotel Management
Thank you for being our guest. We apologize for the cleanliness issue you experienced at your initial room. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. Also, our pest control provider will service the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are also sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service and the feedback we receive, good or bad, helps us to improve our services going forward. We will share your concern with the team so that such instances are not repeated. We understand the frustration and truly hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
Jun 11, 2019 by Hotel Management
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Dec 29, 2018 by Hotel Management
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Apr 4, 2018 by Hotel Management
Glenda, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Mar 7, 2018 by Hotel Management
Dyer, thank you for staying at Extended Stay America. We are delighted to read you received an excellent service offered by our staff and that you had an enjoyable stay. On behalf of everyone here, we would love to welcome you back soon. Sincerely, Hotel Management
Jul 5, 2017 by General Manager
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Baton Rouge Citiplace also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Baton Rouge hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Baton Rouge Citiplace offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.