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Alux Bacalar Hotel

Property class: 3
3-star beach hotel near Lake Bacalar

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Photo gallery for Alux Bacalar Hotel

A hot tub with a clear view of the ocean in the background.
A two-story hotel with a yellow and white facade, multiple balconies, and a clear blue sky.
A staircase leading to a balcony with a metal gate, a view of a road with a speed limit sign, and a clear sky.
A hotel room with two beds, a dark headboard, a bedside table with a lamp, and an air conditioning unit.
A corridor with a door marked "101", a trash bin, and a wall-mounted security camera.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Blvd costero de bacalar lote 10, Bacalar, QROO, 77933
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪8 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪33 min drive‬

Room options

View all photos for Comfort Double or Twin Room, Lagoon View

A hotel room with two beds, a dark headboard, a bedside table with a lamp, and an air conditioning unit.

Comfort Double or Twin Room, Lagoon View

  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio Suite, Lagoon View

Room

Comfort Studio Suite, Lagoon View

  • Lagoon view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room, Lagoon View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Comfort Triple Room, Lagoon View

  • Lagoon view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Bacalar

Walk to the beach.At this Magisterial hotel, you'll be within a 5-minute walk of Lake Bacalar and Cenote Negro. Also, Municipal Spa of Bacalar is within half a mile (1 km) and Fort of San Felipe is within 2 miles (3 km).

What's nearby

  • Lake Bacalar - 2 min walk - 0.1 miles
  • Municipal Spa of Bacalar - 8 min walk - 0.5 miles
  • Fort of San Felipe - 13 min walk - 0.7 miles
  • Zócalo - 15 min walk - 0.8 miles
  • Laguna Bacalar Ecological Park - 20 min walk - 1.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Navieros Bacalar - ‬9 min walk
  • ‪Noru - ‬4 min walk
  • ‪La Trattoria 46 - ‬13 min walk
  • ‪Pizzeria Bertilla - ‬13 min walk
  • ‪Albahaca - ‬3 min walk

About this property

Alux Bacalar Hotel

3-star beach hotel near Lake Bacalar
Unwind on the private sand beach, located just 1 kilometers away. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at Alux Bacalar Hotel with activities like kayaking and motor boating.

This beach hotel also offers a hot tub, a rooftop terrace, and a garden. Self parking is free.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 5 guestrooms or units
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Alux Bacalar Hotel offers 5 accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. 55-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children

Things to do

  • Boat tours
  • Ecotours
  • Hot tub
  • Kayaking
  • Motor boating
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

Property Registration Number 1

Frequently asked questions

How close is Alux Bacalar Hotel to the airport?

Alux Bacalar Hotel is 23 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Alux Bacalar Hotel have an airport shuttle?

Airport shuttle services are not available at Alux Bacalar Hotel.

Does Alux Bacalar Hotel offer free breakfast?

Free breakfast isn’t offered at Alux Bacalar Hotel, but full breakfast is offered for a fee of between USD 15 and 30 for adults, USD 15 and 30 for children. It's available every day from 8:00 AM to noon.

Is there a casino at Alux Bacalar Hotel?

No, there is no casino at this hotel.

What time is check-in at Alux Bacalar Hotel?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM.

Is there free parking at Alux Bacalar Hotel?

This hotel offers free self parking.

Does Alux Bacalar Hotel have a pool?

Alux Bacalar Hotel does not have a pool.

Does Alux Bacalar Hotel have a spa?

There are no spa services available at this hotel.

How close is Alux Bacalar Hotel to downtown Bacalar?

Alux Bacalar Hotel is 0.6 mi away from Bacalar.

Alux Bacalar Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.2/10

Cleanliness

10/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo!!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well we had the top room penthouse suite with plunge pool and huge balcony and lovely room and living room. Amazing views. Room cleaners v good. Reception poor. No hotel lounge area, v small pool and outdoor area. Restaurant was a bit cafè like and food was appalling :( not really a proper hotel
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean and updated but there was no water the first night and no hot water the 2nd night until I called about it. She did get it running. There was very little water pressure. The sliding glass door did not lock.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
No había como tal personal, no tenían toallas limpias y tenia que pedir que me las cambiaran, un día nadie hizo limpieza
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Sirmpre limpio. Super amolias las habitaciones... Y el tour que ofrecen es super espectacular
Stayed 2 nights in Dec 2025